The heat! It's only spring and yet we were too hot and the thermostat only went down to 19 degrees, which is too hot for us. Would've liked to be able to turn right off. Had to open window, but it is very noisy with pedestrian crossing beeping/noisy vehicles etc (* that cannot be heard when window is shut at all!). I had brought earplugs luckily, so I was ok, but partner did not, so had to shut window and put up with heat. That said, would still definitely stay here again, making sure to take more earplugs, as it still a great place to stay.
The close proximity to the shopping centre/cathedral, very convenient; safe car parking with great sized spaces and reasonable price; the cost of the hotel; black out curtains, comfortable bed; ice machine fantastic, lovely coffee lounge/bar.