Jurys Inn Southampton  

Good location, large room, reasonable price.

Food was a bit lukewarm. Stupid car-park arrangement.

The entrance was very inviting, taking in the bar restaurant which looked inviting. However, please see below.

We were extremely disappointed at the very poor service for breakfast. The hotel was clearly under staffed. Only one servery was open, We had to ask for spoons, plates, sauces, the coissants were in short supply and my husband was unable to have one. We queued for 45 minutes to get to the servery and then had to wait further as one by one the eggs, bacon, sausages etc. gradually arrived. We were thrilled with the hotel prior to this, but the breakfast situation totally spoilt our stay.

Excellenrt rooms for value.

Car parking. The carpark is under the hotel but is not owned by the hotel. I had to wait 1.5 hours to get into it in spite of the fact that there were at least 10 spaces available.

stylish, clean

There are a couple of things which wasn't to great (1) the tempreture of the water in the bath/shower wasn't as hot as we would of liked, l can understand health and safety side of it...! (2) The reception didn't answer the phone from our room as I was trying to get them to call for a Taxi for a certain time, so we could have a few drinks at your bar before we left.(3) Parking? well that was a long walk away! good job it wasn't raining otherwise I would of got soaked. that needs to be looked at!!

The hotel staff were courtious and polite when we experienced problems with the room's heating.

The hotel room was extremely cold on arrival.Sounds simple but there were no instructions on how to operate the heating. Took nearly 2 hours for room to become a comfortable temperature. Staff provided extra blankets. Also TV wasn't tuned in properly. Shower didn't function properly. It was either a hot/warm trickle or icy cold power blast.

The room was spacious and the bathroom was well lit - and well set out; the staff were friendly, mostly English speaking and able to communicate with a standard of friendliness and humour far in excess of London's moronic and rude levels of acceptability. This is why I escape to such places.

No answer during mid evening when ringing dow to ask about check out time. I went down and found them all busy with incoming customers - which is fair enough I guess.

Next to a park with a cafe that did full English breakfast for £5 Good discount on underground car park Ice machine in communal area for brought in beverage

3 beds in room, not enough towels or cups or coffee tea etc

Staff too lean for volume of guests. Breakfast buffet constantly empty. Booked hotel for disabled facilities yet no extra help available either for buffet or baggage.

Very comfortable beds - room very quiet - functional clean and pleasant

We expected to have discounted price in the car park situated below the hotel. Although the car park ticket was handed to the receptionist for validation when we left, in the car park we were charged the full rate of £30 for our two night stay instead of the advertised £6 per night. This made our stay considerably more expensive and we would not have chosen this hotel if we had known about the additional cost. We would not recommend this hotel for this reason alone.

location to city centre, adjacient to park

car park below hotel was full on both days of our stay

Internet access £5 per hour, frankly that's quite disgusting when the mobile 3G for my iPad is £15 per month. Car park didn't feel safe/secure, though good value at £6 per 24 hours

easy checkin friendly helpfull staff

basement carpark not connected to the hotel