Jurys Inn London Heathrow  

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Close to airport and good value.

Hair dryer was not efficient.

noises from ac and water pipes, worse inside room than in the halls

Very comfortable Bed

Armchair in the room was basic and uncomfortable.

Excellent value for money, rooms were very clean, staff were friendly and informative, the lobby looked beautiful & the room had a lovely design, excellent location for my friends & me to travel, check in and out was simple - even allowed us to check in a bit early.

N/A

The room was clean, tidy and excellent value for the price we paid. Despite the room being next to the perimeter fence of Heathrow airport you could not hear any noise from outside.

very good value for money. close to underground station.

no co-ordination between day and night time staff or weekday and weekend staff. that has led to some confusion about payments that has already been paid!!! contacted the hotel to amend my receipt via e-mail with no response!

very close to the airport, but absolutely no noise, next to the tube station, very nice rooms.

I didn't like the internet . It was poor

Every thing about the hotel, close to airport, close to trains and buses, overall a great hotel

Stayed overnight before an early flight from terminal 5. Efficient and polite staff who were very helpful. Twin room more than adequate and room and bathroom very clean. Didn't eat at the hotel in the evening. Found restaurants and cinema relatively nearby instead. Good choice for breakfast.

£11 a bit steep for breakfast if only having a bowl of cereal!

No free wifi

I was after the location mainly, to get to a flight in Heathrow easily.

Nothing

Location to airport and train station Friendly Staff, clean and comfortable room, compensation for inconvenience of no hot water.

location

staff, facility

Lovely staff food in bar was lovely and tasty room great for three adults all great

Wifi too expensive

Rooms where clean and comfortable and quiet even with the airport so close.

Breakfast could of had more choice mushrooms etc and was a bit overpriced

The rooms were so clean, the bed was so comfy and the toilets were so clean, love to stay there again, but didn't agree with paying 7.00 pounds for the car park, should have your own car park

I like the location of hotel. It is very close to underground station (Hatton Cross).

We liked the convenience to the Underground. The day ticket for use after 9.30 excellent value, covers underground and bus travel.

Cannot think of anything.

Convenience for airport with no external noise. Excellent, helpful check in staff

Bar/food area was not comfortable, too few staff to provide reasonable service and coffee in paper cups! Food not good either.

Service, staff attitude, clean. We had a problem with the hot water and it was hard but your staff managed it properly.

I thought our room and hotel were above standard for the price we paid

It was near to the airport and the tube at Hatton Cross. The room was a good rate and had everything I needed for a short stay. It was a very functional choice as I needed to catch an early flight and therefore this did the job brilliantly for me.

It is in the middle of an industrial area so no local facilities in easy reach if you want to go out from the hotel.

Stopped here prior to an early flight from Heathrow. Hotel was perfect for this. Parking charges were extremely reasonable for proximity to airport, particularly in relation to other hotels in the area. Beds were very comfortable and triple glazing meant that you couldn't hear any noise from the road or the planes which flew directly over head.

We had no hot water whilst we were there. Without any prompting the hotel reduced the cost by 50% - so not a bad thing but if I had been staying for longer and was desperate for a shower in the morning it could have been a real issue.