Kegworth Whitehouse Hotel East Midlands Airport  

I arrived late following a difficult journey and asked reception about something to eat. I was told that room service was available and there would be a menu in the room. There was no menu in the pack. I tried to phone reception, as there was no obvious number to dial for room service, but got no answer. I was too tired to go back to reception, so gave up and went to bed. The room was very cold when I arrived, as the heating had been turned off. I did not expect to have to put heating on myself. The bathroom remained cold for the duration of my stay.

I was picking up my daughter from the Sutton Bonington Campus of Nottingham Uni, so ideal location and reasonable price. The staff were friendly and helpful and even called me on my mobile after I'd checked out as I'd left my sat nav in the room. Will definitely use again, especially if there is another special offer.

Ideal location close to m1, clean rooms staff friendly in restaurant and bar area'S. Reception average

The food on the dinner menu was basic and not worth the price. Breakfast on the othe hand looked good

Basically a reasonably comfortable country hotel, its outstanding asset is the friendliness and willingness of the staff, who without exception went out of their way to make sure our stay was satisfactory, and displayed a genuine interest in our wellbeing, The restaurant offers good quality well-presented food and wines within a somewhat restricted menu

The lack of overhead lighting in bedrooms is sometimes difficult, especially fo anyone visually impaired, although bathrooms were well lit.

Convenient for the venue (Nottm Uni school of biosciences), close to another hotel used by other people attending, very easy to find.

Good quality hotel. Excellent value for money.friendly staff

Lighting poor in the room. One light not working.

Clean, large room at a good price

I only stayed from 10pm to 5am for my flght, but the staff were helpful and efficient and the hotel was very nice.

Bed was comfortble

Small room with twin beds, no room to move around. Main light did not work.

spacious and well-equipped rooms. Very good facilities. Convenient location.

Concenient to the airport

The meal we had in the hotel restaurant was not of a high standard

Proximity to noisy road, creaky floorboards in own room and room above