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Newest reviews for Kensington Hotel

  • Linda
      United Kingdom
    August 26, 2014

    good food excellent value for money possibly budget. friendly staff. easy reach of bournemouths main attractions.

    maybe cleaniless could be improved found some chips/used lipbalm under my bed/ dusty behind the bed. no headboard/mattress/pillow protectors on beds. needed deep cleaning in rooms. cold dining room.but excellent in conseravotory suuroundings. small/tiny garden.

    8.8

  • Anonymous
      United Kingdom
    August 22, 2014

    close to everything,great value, clean and comfortable.

    one of the beds very squeaky

    7.9

  • Anonymous
      Guernsey
    August 21, 2014

    Location good

    Place was in need of good clean cob webs every were bath room smelt of urine think that was because it was carpet in there

    4.6

  • Susan
      United Kingdom
    August 21, 2014

    Very close to town centre

    Room quite noisy as near entrance. Linen had to be changed as stained. Breakfast ok.

    5.8

  • Anonymous
      United Kingdom
    August 19, 2014

    Breakfast was good and the location of hotel was ideal. Car parking was good.

    Poor standards of cleaning. The bathroom suite was old and there was a unpleasant strong smell to the bathroom. The toilet bowl was badly stained. The whole décor to the room was old and tired. We found loom bands on the dressing table stool showing obvious signs of neglect when it came to cleaning.

    5

  • Khaled
      Qatar
    August 14, 2014

    Good location, close to the beach. value of money for a single personnel.

    Could not sleep at night because of hot weather, no A/C even portable one. blankets, pillows and towels were looking used one, checked with staff and they confirmed they were new?? no referigerator at rooms.

    5

  • Geoff
      United Kingdom
    August 13, 2014

    Very nice friendly hotel. Room was clean and tidy, good shower, excellent breakfast. Where most hotels are efficient but anonymous here Leon and Carol were excellent hosts and it was nice to be able relax with them and other guests in the bar.

    Nothing.

    9.6

  • Mary
      United Kingdom
    August 12, 2014

    Very welcoming staff

    9.2

  • Robert
      United Kingdom
    August 10, 2014

    central location

    could be cleaner room very small and tiny window

    5.8

  • John
      United Kingdom
    August 8, 2014

    Really good friendly staff very helpful

    Nothing

    8.8

  • John
      Canada
    August 4, 2014

    The hotel was close to the beach and gardens. It was very clean and comfortable and the breakfast was outstanding!

    8.8

  • Jonathan
      United Kingdom
    August 4, 2014

    I did appreciate the helpfulness of a male friend of the lady owner who didn't actually work there. He changed my room as the one I was allocated hadn't been prepared. He also changed the dirty coffee mug and plastic beakers which were also cracked.

    I did not like the surly attitude of the owner. I also did not appreciate the lack of communication between her and her staff re parking arrangements together with being charged for a breakfast which I could not have due to her not being able to be there until after I had left. I do not like being ripped off, aand she wondered why I became annoyed. This style of running a guest house in todays envireonment is just not acceptable and does Bournmouth no favours whatsoever. I had the impression that the Kensington is struggleing, it's easy to understand why. I also noticed that the "no vacancies" sign was displayed despite rooms clearly being available.

    3.3

  • Anonymous
      United Kingdom
    August 4, 2014

    service at a good level, quiet and relaxing hotel is not an exorbitant price, location OK, no exaggerated and don'ts :)

    10

  • Richard
      Australia
    August 3, 2014

    Helpful staff :)

    7.9

  • Niamh
      United Kingdom
    July 28, 2014

    The rooms were very clean and comfortable,location very good and freshley cooked breakfast every morning.

    The lift seemed to be closed after 9.30pm which caused a problem for our friend who had a bad foot and found stairs hard.

    9.2

  • Anonymous
      United Kingdom
    July 24, 2014

    Good price. Nice area. Friendly staff

    wifi only works in dining area. The shower needs some water pressure.

    8.3

  • Anonymous
      United Kingdom
    July 24, 2014

    Good location, staff nice, free breakfast, bar

    Wifi didn't work first night, carpet in bathroom, room outdated and smelt a little, otherwise clean, bed uncomfortable and noisy.

    7.1

  • Tom
      United Kingdom
    July 18, 2014

    I did not get to complete my stay at the hotel. On telephoning to advise them that I had got stuck in London and would be arriving at 1130pm I was promptly told by the proprietor that I "certainly cannot check in at that time". I did inform her that i would be there as soon as possible to be curtly told "it doesn't matter to me, you will not be checking in at that time and booking.com know this and you should have known. Left with no hotel for the night and slept in a car. Thank you booking.com and the Kensington. I'll be using neither of you again.

    2.5

  • Gary
      United Kingdom
    June 24, 2014

    Cheap and cheerful. Served our purpose of a centrally located hotel, which had ample parking

    7.1

  • Amanda
      United Kingdom
    December 11, 2013

    The room was clean and comfortable, the staff were very helpful and the breakfast was delious

    10

  • Anonymous
      United Kingdom
    November 21, 2013

    Good English breakfast. Spacious room.

    Nice room, a bit cold when first arrived. No heating in bathroom No brown bread offered.

    7.5

  • Adrian
      United Kingdom
    November 5, 2013

    Convenience, spacious, quiet room, hot water, excellent price

    There was a compressor of some sort running outside my room, but it stopped at 9:30 and I did not notice it start up again in the morning.

    8.8

  • Murray
      United Kingdom
    October 22, 2013

    Hotel was perfectly located within walking distance to the city centre. Clean comfortable rooms and a good breakfast at a very reasonable price

    7.9

  • Anonymous
      United Kingdom
    July 28, 2013

    The bath was cracked

    3.3

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