Kensington Hotel  

The check in staff were very pleasant as were all the staff we met. The hotel was being renovated and completion is the end of the year. The bathroom was lovely newly tiled and new suite fitted however the rest of the room had not been refitted. The beige carpet had dirty stains on it and the furniture was tired,the bed was passed its sell by date and had a stain on the throw. We didnt complain about the room because we were only there for two nights however now i think that we should have had a word with them and given them a chance to put things right. I did peek into one of the renovated rooms and i have to say that they are lovely we however didnt get the chance to stay in one.

The hotel receptionist was really lovely. It is in a fantastic location right on the sea front.

We were very disappointed with our room. It was nothing like the photos we saw. There was only 1 sachet of coffee on arrival and so I don't think they had been replenished from the previous occupant. Furthermore, we only had one bath towel, and hand towel between us, which meant we had to share. There was a grubby stain on the lampshade and the bulb popped out of the top. The television kept turning itself off. The view from the window was very diasappointing of the car park and back of the retail park. A sea front room would have been lovely. If we were staying for more than one night we would have asked to change rooms, however, we tried to stay out of it as much as possible.

Pleasant staff,cleanliness and comfortable

Central location eazy to find good parking super views pleasant room and passable entertainment

The bathroom loos were too high off the ground !!

Nice reception staff. Shower room was lovely. Nice breakfast.

The rest of the people staying were very old - mainly due to the tinsel weekend offer.

Room and breakfast

Dark and quite drearie.

Location was good

The food was not very good, selection limited and definitly not value for money

It was a nice hotel value for money and an ideal location.It was obvious that renervations were in progress although they did'nt bother us at all.It would be interesting to view when they were finished. We did not have dinner at the hotel but breakfast was fine.

Small, clean room. View of the car park and not the seaside! Friendly staff and got a sea view during breakfast.

A few stains on the top, coloured bed sheet

Friendly and helpful staff

close to the beach, that was the only good thing.

The hotel only serves breakfast between 8.30am to 9.30am, and it has to be the worst breakfast i have ever been served, i went for breakfast once and that was enough. the bar in the hotel only opens at 5pm and its a very dull bar, no life in the place. This hotel is ok if your an old person.

The bed was extremely uncomfortable and ruined an otherwise pleasant stay. Other negatives were the fact that there were no shampoos/ shower gels in the bathroom, at the price paid, I would expect these to be supplied as a minimum. Finally, the newly fitted bathrooms were not clean & tiles had a layer of dust clearly visible.

The hotel was very clean despite renovation work to update the rooms. The staff especially Samantha were very welcoming. We had a lovely room with a 'proper' sea view! We had a very nice breakfast. The hotel is very convenient for The Venue Arena and has a good selection of shops nearby. We enjoyed our stay very much and will return for a longer stay!