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Newest reviews for London Apart Hotel

  • Gerard
      Singapore
    July 21, 2014

    The location is rather convenient.

    The condition of the apartment was totally unacceptable

    2.9

  • Saad
      Saudi Arabia
    June 29, 2014

    Nothing

    It's dirty very old and the reception impolite No room service not comfortable And not worth the money I paid Never take it again

    3.3

  • Jose
      Spain
    May 14, 2014

    Nothing, this has been the worst place I have ever stayed in.

    The place is old and dirty. The paint from the walls come off, the bathroom was old and the carpeting in the room was very dirty too.Their web page has nothing to do with the reality, it is a lie. I do not recommend this place to anybody. Maybe the location is alright but the facility needs a completely remodeling. We were very disappointed.

    3.3

  • Marco
      Italy
    May 6, 2014

    Location is really good, very close to Kensington Garden and tube station High Street Kensington (circle and district line) in a quite zone with many facilities.

    - I booked for three night, but the first night I had to find an other hotel because my room was not available. - I payed for an extra bed but they didn't give me bedding change for this bed. Cleanliness was not so good and reception was opened only for few hours during the day. No staff available if you would have any problem.

    3.8

  • Hisham
      Egypt
    April 22, 2014

    Please we pay for our director by our company visa but the hotel asked for payment so we pay by another credit card.( You tell us to do that, so we pay twice, please check this case,, waiting your replay, or contacting thanks,,

    7

  • Halim
      Qatar
    April 22, 2014

    The hotel was close to all facilities and to the high street . The staff were quick responsive, polite and friendly. The rooms were clean and quiet. The area where the hotel is located was nice and facing small green park in quiet street. Overall the hotel was very good and I wish to thank you for refering me to this hotel.

    9.2

  • Anonymous
      United Kingdom
    April 21, 2014

    Location was great near centre of London, easy access to all methods of transport

    Apartment facilities were too old, needs a lot of refurbishment. Room wasn't ready even after checking time have passed by nearly two hours

    5.4

  • Anonymous
      Sweden
    April 18, 2014

    Dirty. payed for a dabble whith 2 bathroom : there was only a bathroom and the beds was 1,5 and a sofa Horrible

    3.8

  • Keith
      United Kingdom
    April 18, 2014

    The location

    Dirty and dilapidated. Delux? What a joke! Fixtures obviously purchased at a nickel and dime store Room not ready at check in Non-existent staff Although you expect London to be expensive, you would feel 'ripped-off' whatever you pay for this place because the standard of accommodation is so poor. It doesn't rate 1 star! Who rated this place? Misleading advertising on the website.

    4.2

  • Ahmed
      United Arab Emirates
    April 13, 2014

    nothing good unless the location

    everything was bad

    4.2

  • James
      United Kingdom
    March 13, 2014

    Very good location, good Tv and internet. Has been updated since we last stayed.Clean ,organized. will be back. Thanks

    all was fine for us.

    7.9

  • Anonymous
      United States of America
    January 28, 2014

    The location is phenomenal and the neighborhood seems very safe. The heating works great and it's a very quiet neighborhood.

    It wasn't as nice in person as the pictures but we've learned to expect that. There were several things that didn't work which was disappointing. The washer/dryer didn't work and we were counting on that to get us through the week. The elevator didn't work, but we can't complain because we were given a larger suite that was up high. We do appreciate that they did that. The fire alarm works great, but there was no staff present when it went off at 8 AM on the Sunday morning due to someone's cooking in one of the rooms. We could have used the sleep but I suppose it's good that the alarm works. Maintenance is needed on several things and the furniture was a bit run down. We couldn't get the oven to work but we're not sure if that was our fault since we're not familiar with that unit.

    6.7

  • Mohd
      Malaysia
    January 28, 2014

    Privacy

    kitchen too small and bathroom facilities too basic.

    7.9

  • Nurul
      Malaysia
    December 10, 2013

    The location was great. The staff was nice and helpful. The WiFi connection was great and free. The facilities in the house was good. You can cook and do your laundry without any problems.

    The lift was only for luggage transfer.

    8.8

  • Patricia
      Australia
    December 7, 2013

    Location great. Staff as helpful as they can be in the circumstances.

    General air of neglect and failure to invest in the property. Floor of lift bubbling up. Occasional wifi difficulties, solved by staff.

    6.3

  • Faisal
      Kuwait
    August 25, 2013

    This is not a hotel ! I am suprise they can claimed a Hotel with 3 Stars ! ! No STAFF , At the Hotel ! Only once you see the (Owner) when he charge you for the Room ! The Owner is Old Man very hateful and you can hear his Screaming at the Guests . He says to every one " I Have No Slaves To Clean Your Flat and To Carry the Luggage " ! ! ! He Have No Respecet to any one I have Made big Mistake to book this Hotel , The Rooms Very Dirty No cleaning Service The Furniture is Very Old And Broken . The Kitchen is Useless. Bathroom Old and Full of Molds Carpets filthy Flat is very dusty Bulbs is missing and no one Replace ! Elevator dont work You will hear strange Noises in the Building. We had missing Shopping Bags from the Flat ! The List can go on . . . If you want to have a great time in London , DONT STAY AT THIS HOTEL I will ask Booking to remove this Building from there Reservation . This Hotel is DIRTY DIRTY DIRTY DIRTY

    2.5

  • Anonymous
      United States of America
    August 17, 2013

    It was dirty, small and dilapidated.

    4.6

  • Anonymous
      Pakistan
    August 7, 2013

    There was nothing that one could like about the Property, its so run down and shabby - it needs an urgent renovation - otherwise the municipality needs to revoke its licence to carry on the business of letting out the rooms.

    The London ApartHotel is extremely run-down, and has not been maintained at all. Paint / wall paper is peeling off, carpets have not been vacuumed in ages, there was no hot water in the bathroom, the lift was not working. My children developed Asthma as a result of the dust. It was a horrendous experience for our family. The glamorous pictures on the website are totally misleading compared to the sorry state of affairs - and this act borders on fraud perpetrated on innocent customers. The price is a rip off compared to the lousy and ill-kempt facilities. Will never recommend it to my worst enemy.

    2.9

  • Jacki
      Australia
    August 2, 2013

    Location was good.

    This hotel was disgusting. Aside from costing a small fortune, the deluxe room we had was dirty and did not meet advertised facilities. Broken tiles on the bathroom floor, we were not able to lock any windows, mould on the curtains, fleas, a gas smell outside our room in the foyer, no washer dryer or modern kitchen, unstable furniture (which we asked to be removed) and we had to make our own sofa bed. We spent as little time as possible in this hotel, and to top it off, early one morning the fire alarm went off. No emergency services people were called to investigate. Do yourselves a favour and DO NOT STAY AT THIS HOTEL.

    3.8

  • Anonymous
      United Kingdom
    July 3, 2013

    If you are reading this message do not stay in this hotel is a rubbish. the rooms are dirty, and they do not have room service. There is just one receptionist that did not stay in the hotel. They did not change sheets, towels, and waste. Bathroom is disgusting. Some guest were shouting in the middle of the street with the owner because they wanted the money back, the owner left the local without answered. The lift was not working and a couple told us that they stayed locked in for one hour. There are several Hotels in this localization much, much, much better.

    If you are reading this message do not stay in this hotel is a rubbish. the rooms are dirty, and they do not have room service. There is just one receptionist that did not stay in the hotel. They did not change sheets, towels, and waste. Bathroom is disgusting. Some guest were shouting in the middle of the street with the owner because they wanted the money back, the owner left the local without answered. The lift was not working and a couple told us that they stayed locked in for one hour. There are several Hotels in this localization much, much, much better.

    2.5

  • Linda
      United Kingdom
    June 29, 2013

    Nothing at all about the hotel

    Everything, dirty, no staff,small, clostrophobic, health and safety hazard, trading standards informed

    4.2

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