Kensington Rooms Hotel  

Good location, great staff, baggage keeping after check out..

Not very comfort, very small room, hotel needs renovation...

changed room three times until we found a TV that worked!

I was in London for a seminar and the location was perfect: it is near the Tube stop and the bus stop is a block away. Also it has a supermarket across the street. The staff was very helpful. The rooms were very clean and everything in working order.

My room was the smallest room I have ever stayed in. However, I arrived late at night to shower and go to sleep, and since I was traveling solo I did not mind. I am certain that an overweight person would have great difficulty in using the bathroom. Also, the breakfast is quite poor and not well presented. And the wifi internet in the room is very expensive.

The location.

Rooms were not double glazed can hear the noise and too small. Television sets are too old .

Very keenly priced hotel and well situated for travelling and sight seeing.

A little warm and stuffy in the bedroom - don't think it would be great during hat weather. There are no windows that one can open or look out of in the room. the room was a little "cell-like". Nevertheless, we thought this was an excellent little hotel and would difinitely stay again in future - we only used the room to sleep in as we were out sight seeing all day.

Nothing to be honest! Very disappointed. The staff were rude and not helpful at all. The room was filthy as was the communal parts. We decided to go to the bar for happy hour and there was no bar staff waited for 10 minutes then decided to go to another pub. The room smelt of mould as did the communal area.

It was a shame that one of the rooms lacked toiletries which had to be asked for and only 2 tea bags, and the staff were functional not overly friendly. The breakfast was very well presented but could have done with being a bit hotter! In all respects this was a very pleasant stay, excellent value for money and very comfortable. I would consider again in the hope that the service/facilities might have just been a one-off!

Pleasant room with balcony (and olive tree!) Pleasant and friendly staff Reception open 24 hours a day Easy access to central London

Noise from traffic on Cromwell Road

Comfortable bed, good breakfast

Staff busy themselves

The person who recived me t arrival to reception was excellent , his smile and his way of dealing with me helped me to spend a very nice vaccation. Room service were more and more excellent.

Rooms were clean and comfortable, hotel was presented very nicely and the staff helpful. Loved the fish tank in reception. Whenever I made an enquiry or alteration to my booking it was confirmed by email straight away by one of the staff. They were helpful in changing me to a double room to save me having to spend a night in a twin room as originally booked and then 2 more in an economy single! Most importantly room wasn't facing main road so was incredibly quiet which was a real bonus as i normally have to wear earplugs in London hotels! Great sleep!

Room was quite small and bathroom in the cupboard under the stairs! As I was travelling alone I found this was ok (economy double) but if travelling as a couple probably better to pay a little more to have a standard double and have more space. Wifi in room very expensive!

Would liked to have stayed but you gave my room away!

Very poor communicative skills. Tell someone you have given room away despite booking being many weeks before. Also get some staff who can speak English sufficiently well to at least sound sincere when apologising.