Kensington Rooms Hotel  

Hotellin vastaanottovirkailijat olivat erittäin avuliaita ja ystävällisiä. He puhuivat hyvää englantia. Superior-huone oli riittävän suuri, jotta siellä mahtui avaamaan matkalaukut. (Sen sijaan yhden hengen economy-huoneet näyttivät todella ahtailta.) Ala-aulassa oli mahdollisuus ilmaiseen langattomaan nettiyhteyteen. Hotellin sijainti on erinomainen. Se sijaitsee lyhyen matkan päässä metroasemalta, josta on suora yhteys Heathrown lentokentälle. Se on lähellä museoita ja High Street Kensingtonin ostoskatua. Kadun toisella puolella on Sainsburyn tavaratalo, jossa on esim. hyvät valikoimat gluteenittomia tuotteita.

Koska hotelli sijaitsee vilkkaasti liikennöidyn kadun varrella, huoneisiin kuuluu liikenteen melu - varsinkin niihin huoneisiin, joissa on vain yksinkertaiset ikkunat. Hotelli kaipaisi remonttia, esim. ikkunaremonttia ja uudistusta muutenkin. Sillä se on hieman nuhjuinen yleiskuvaltaan.

Location, close to the tube, the bed was okay. Possibility to check in early and to get a room away from the road

The bathroom was tiny and the shower had not been cleaned for ages, there was mold on the walls. Also the toilet is about. 50 cm from the bed and there is no window in the bathroom.

The shower was the best part of the hotel

Didn't like the reception, not very welcoming or helpful. No real information for guests

It was very clean.The location was excellent being close to the underground with 3 tube lines. It had lovely restaurants/pubs in the area, a tesco express and late night pharmacy. Excellent location for museums.Our triple room was very spacious.Bottled water was replaced every day in room.Free newspapers and copies of Time Out London most appreciated.The area felt safe too.Liked the all night reception. Stand alone air- conditioning machine helped to keep things cool in august. Stayed 4 nights.

The noise. I got used to it, but the 2 other members of my family bought ear plugs at the pharmacy near tube station..A Real need to install double glazing to dull the traffic noise. I had requested a quiet room when booking. On checking in, the receptionist told us that as the room was on the 4th floor noise wouldn't be a problem. However, that was not the case. Went for continental breakfast once. No facility to warm croissants. A bowl of fruit when a freshly prepared fruit salad would have been so much nicer. Water not boiling for tea- a hot water dispenser the only option.

our room was right on the main road, it was noisy all night could not get to sleep. had to buy ear plugs for the following night.

The room was very noisy on the side of th road.The window was letting in cold air.

Very clean, nice design, good price, great location.

Would prefer an electronic keycard locking mechanism instead of a physical key. Couldn't get the hot water working in the shower, but that could be my fault, since it worked fine for the bath.

Pretty goodbreakfast for 5 gbp if you pay at check in (7,5 for full english)

Filthy carpet and moldy, disgusting shower in my tiny room. Corridors, staircases, 4 doors to get to my room - a labyrint. Noise and dirt from street outside - the windows really need to be changed. I would not stay here again for sanity / comfort reasons. Pay 20 pounds more for the newly renovated hotel down the street- you wont regret it!!

The person who recived me t arrival to reception was excellent , his smile and his way of dealing with me helped me to spend a very nice vaccation. Room service were more and more excellent.

Rooms were clean and comfortable, hotel was presented very nicely and the staff helpful. Loved the fish tank in reception. Whenever I made an enquiry or alteration to my booking it was confirmed by email straight away by one of the staff. They were helpful in changing me to a double room to save me having to spend a night in a twin room as originally booked and then 2 more in an economy single! Most importantly room wasn't facing main road so was incredibly quiet which was a real bonus as i normally have to wear earplugs in London hotels! Great sleep!

Room was quite small and bathroom in the cupboard under the stairs! As I was travelling alone I found this was ok (economy double) but if travelling as a couple probably better to pay a little more to have a standard double and have more space. Wifi in room very expensive!

It's location is very good, near tube station and supermarkets.Also near to well known bus stop. Staffs communication was clear and friendly.

Toothpaste was not there in bathoom. Not enough sugar packets with tea- coffee. Room walls are thin, you will hear all sounds of adjacent rooms. Most importantly, we booked the room for 31st dec with 138 pound fare but the room provided was short, no view outside window. It was just to sleep for a night. No breakfast inluded.

Would liked to have stayed but you gave my room away!

Very poor communicative skills. Tell someone you have given room away despite booking being many weeks before. Also get some staff who can speak English sufficiently well to at least sound sincere when apologising.

Efficeint and convenient to Glouschester Tube Station

Small room by us standards. High level of street noise and no sound resticiting curtains; needing to change reservation but no flexibility so paid for three nights and stayed two. Missed cut-off for reservatio nchange by less than 12 hours but flexibility