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Courtfield Gardens, 131 - 137 Cromwell Rd, Kensington and Chelsea, London, SW7 4DU, United Kingdom – Show map
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Kensington Rooms Hotel's staff speaks: Romanian, Polish, French, Spanish, English, Arabic
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WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Romanian, Polish, French, Spanish, English, Arabic
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children from 3 to 12 year are charged 25 % of the room stay per night per person for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 712 reviews
Value for money
Show reviews from:
Situated in stylish Kensington, the 4-star Millennium Gloucester Hotel London is 330 ft from Gloucester Road Tube (subway) Station, and offers elegant air conditioned rooms, 5 eateries and a fitness...
Score from 2979 reviews Good
In London's fashionable Kensington district, The Eden Plaza is just a 5 minute walk from Gloucester Road Underground Station.
Score from 2695 reviews Good
In stylish Kensington, Ambassadors Hotel is just off Cromwell Road and the famous Museum Mile. The hotel features a 24-hour front desk and modern rooms.
Score from 953 reviews Review score
The modern and clean 3-star Montana is very close to museums, the Royal Albert Hall and Hyde Park. It has a restaurant, bar and air-conditioned rooms. Free Wi-Fi is available in the lobby.
Score from 1666 reviews Good
- the free wifi - the location - the beds were comfy
- the unopenable window in a room which was absolutely boiling - the rodent catching boxes around the room - the lack of light and extractor in the bathroom - the unusable tv due to no batteries in the remote, which when brought to the attention of the reception staff was responded with 'come back tomorrow and we'll give you some', very helpful for a one night stay! They did however say they'd send someone round the hotel to find some and deliver them to the room...but that never happened - the broken window blind, which looked out onto the air condioning unit for the building, annoyingly placed outside of the room which had no air con! - the maze of corridors to travel along to get to the room which no direction from the hopeless reception staff on check-in
The hotel was ideally situated for the Gloucester Road tube station, the room was plenty big enough and the breakfasts were good. The staff were friendly and helpful.
service rooms evrything in general
Very impressed with one particularly helpful staff at the front desk called Kazim. A shining star of customer service.
Other staff were friendly but could do more to ensure customer satisfaction, especially in allocation of rooms. Also, the hotel could do well with some fitness equipment, for which they have space in basement.
Bathroom Overall Decor Noise
The photographs of the hotel. Continental brecky was OK.
There was a smell of smoke in the room....it was not possible to ring reception to report this no information as to what the reception number was...0 didn't work neither did several unlucky guesses. No information in the room at all...they also provided one teabag each and we had to ask for more. If money isn't a problem spend more, this actually was the cheapest deal at the time. The staff were pleasant enough
Hygiene was ok
Service: they forgot wake up call Rooms: noisy , small bed: old and small
- Bathroom was hopeless, it is like when you are using WC, your face is in washbasin - Bed was uneven - No Ventilation, suffocating - Phone was on head board - Reception was not ready to give Wifi password over phone, insisted to come down all the way
Apart from location there is nothing good about this place. They have one star for been located in London, a second one for location, Chelsea, and the third one might be for the old times when they open.
According to booking.com this hotel was 50% offer. Total rip off. The place is falling apart, is hasn't been updated, in decades. Phone didn't work, internet work sometimes, the lamps fixtures didn't work, TV didn't work, bath tube took half an hour to drain after shower, the bed is extremely uncomfortable, and worst is, when you complain the personal, ask "are you sure?". The worst experience I ever had. The photos make it look like a normal place, is not. The corridors are very small, barely can walk pass with luggage, and is very smelly. According to booking.com this hotel was 50% off, you people need to check what you are offering, lost trust in the site after this experience. I book a 5 star hotel for the weekend in Knightsbridge, London for £125 a night (£25 less a night) with last minute booking. There are other sites with real offers, booking.com is not checking what they offer.
close to tube, bars, cafes, easy access to cventral london
room and shower-room extremely small, double bed placed against the wall so uncomfortable for two, no chairs, balcony filthy, in need of re-decoration
location was good, strong wifi and very comfy bed
the bathroom was dirty, the tiles in the shower could do with a scrub. The reception staff were really unorganised
Location Some friendly and helpful staff Shower was good
Items were not available that were advertised with the room. WiFi was poor and wouldnt stay connected. There was rubbish under the pull down bed. The room looked nothing like the ones advertised on the website. There was no main light in the room lamps only
dirty and only one room available, even we have book two
the mouse running accros our floor
The location of the hotel.
Room 20, the window didn't lock or couldn't even close properly, being on the ground floor is not safe. The carpet was smelly and dirty. I had cups, coffee, tea but no kettle, I reported it to the reception desk on the first day, nothing has been done about it during my 2 day stay! Too expensive for what you get. I would not recommend this hotel.
The location was wonderful. close to two tube stops and plenty of restaurants and coffee shops near by. It was a nice hotel and the staff were friendly and helpful.
The room needs a remodel especially the bathroom and there was no air conditioning. so the only way to cool the room is open the window and the room we were in was directly on the main street side which did not make for an easy nights rest.
All of it!
The wifi wasn't free
High Price for very low quality. The shower booth was only 50cm and the toilet was put next to it. You barely fit sitting down. The room was stuffy and had a bad air circulation. The shutters was broken and had gaps. The beds were sunken in visiblely in the middle. My room was on a 2nd floor and I had a heavy luggage. I had to go up and down the stairs again. They could have told me that before.
Location, very friendly staff
The carpets were old and dirty. The wifi was poor
Value for money
Some of the people at thereception and room run down
location, support from staff, WIFI in rooms
rooms were too tiny and uncomfortable
The location was very handy for our needs and the staff were friendly & welcoming. Room & public areas were very clean.
The room was tiny, with the double bed pushed against one wall. Our room was on the main road, and single glazing meant it was noisy. The shower was poor.
they were helpful, thoughtful and always available brilliant location for museums , tube stations
the rooms are tired, lights not working, extractor fan in bathrooms not working.No bathrobes as per our booking.But staff were brilliant when we queried things and we were moved to a better room
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