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Newest reviews for Kensington Rooms Hotel

  • Anonymous
      United Kingdom
    August 30, 2014

    Good atmosphere and very friendly staff.

    Asked for a double room and was given a twin. The bathroom was incredibly small.

    6.3

  • Anonymous
      Indonesia
    August 26, 2014

    Location Delicious croissant

    Rooms without AC There are stairs on the way from elevator to each rooms No linen changing during our 11 days stay there Very small 14"TV for double bedroom Some holes on the wall because walls are made of some kind of gypsum and there's no door stopper Most of the staffs are not friendly

    3.3

  • Peter
      Australia
    August 24, 2014

    Location

    Squeezy bathroom

    5

  • Simone
      United Kingdom
    August 22, 2014

    24 hour reception desk, very friendly staff, room size, value for money, location, lift, overall feel of stay was fantastic, atmosphere was very personal and we will definitely be back!

    dark brown-reddish stains in the carpet, no place to put down soap in the bathroom, that's all. Other people here were complaining about the TV size, but it only seems so small because the rooms are so big.

    9.2

  • Moses
      South Africa
    August 22, 2014

    The stuff was good and helpful

    There are rats in the hotel rooms and passages and their carpets requires deep cleaning, lastly, fumigation is necessary

    4.6

  • Anonymous
      United Kingdom
    August 21, 2014

    Great location, comfortable sleep

    Room was dated, dusty with a box tv,shower too small.

    5

  • Paresh
      United Kingdom
    August 18, 2014

    Reception staff were very helpful

    Rooms not to standard, small, dirty. Beds uncomfortable. Windows not sealing proper/ broken. Start renovation with noise at 8am in rm next door. Shower very small and very high step into

    3.8

  • Anonymous
      United Kingdom
    August 12, 2014

    Great location for my requirements.

    Room was very hot and stuffy.

    6.7

  • Anonymous
      Australia
    August 11, 2014

    Breakfasts good and lift is better than many

    I'd do some more comparison shopping before staying there again.

    6.3

  • Anonymous
      United Kingdom
    August 10, 2014

    Location

    Two single beds pushed together to make a double Small claustrophobic bathroom. No ventilation. No air con. Loud noises from other rooms.

    4.6

  • Tarni
      Australia
    August 1, 2014

    The location was good

    The room didn't match the description, the blind was so old that it barely covered the window making the room very bright in the mornings and the safe was broken

    6.7

  • Anonymous
      Nigeria
    July 30, 2014

    Please have a 2nd thought be choosing this hotel. Fair enough it's close to a train station in a sainsbury. They've got a nice ops manager (shyti) who u can ask to speak to incase u r not satisfied.

    1. The class of room I reserved wasn't available on arrival. 2. I was made to pay full fare at arrival even though my reservation through booking. Com says pay when u stay. 3. Was checked into a room with bad television and the receptionist lied to me that the remote was bad, only to apologise later. 4. Breakfast was nothing to write home about.

    4.6

  • Anonymous
      Oman
    July 28, 2014

    I liked the location which is close to Imperial College London (less than or almost 1 km)

    I recommend to provide each room with a small refrigerator especially for these days when the weather is a bit hot.. we need to keep drinks and some food in cold status.

    7.5

  • Anonymous
      Egypt
    July 23, 2014

    the location is great near to many attractions and supermarkets

    there's no fridge of air conditioner in the room

    7.5

  • Gareth
      United Kingdom
    July 14, 2014

    Location.

    Booked a triple room that we didn't get, was given a single and a double. Had to move from the double because the shower blocked and flooded the bathroom and we were given towels to clean it up ourselves. Moved to a smaller room where I had to share a bed with my friend and the sink had a hole it in. Flooding that bathroom too. Appalling.

    4.6

  • Ian
      Sweden
    July 12, 2014

    Nothing

    Didn't like a single thing about this hotel. In fact i hope they go bankrupt after that horrible service and disgusting room they gave me. It was so bad that i took time to rate them, then something is seriously wrong. Hope no one ever have the same kind of stay at any hotel in the world.

    2.5

  • Anonymous
      United Kingdom
    July 11, 2014

    The staff were absolutely lovely, the shower pressure was fabulous and the bed wasn't too bad either...the quality of the tv was brilliant and there was a lot of wardrobe space as well as a kettle and tea making facilities!

    The bathroom took on a really horrible smell - it would smell great after it had been cleaned then after using the shower it would start to smell like drains (I can assure you it wasn't us), the room was also really, really hot!

    8.3

  • Anonymous
      Australia
    July 7, 2014

    Location

    Expensive, bathroom not very clean, rubbish not removed from room.

    5.8

  • Sonia
      United Kingdom
    July 7, 2014

    This is a conveniently located hotel, no frills, comfortable bed.

    Noisy room on the front, very small double room, especially if you are a tall person.

    7.1

  • Anonymous
      United Kingdom
    July 7, 2014

    Location

    Staff were not pleasant, did not explain where anything was, not even the room. very unhelpful

    2.9

  • Anonymous
      United States of America
    July 6, 2014

    it was near a good thai place and a Sainsbury's.

    it took 5 hours for us to find, the windows did not close, the staff lied about the payment options, the shower looked rusty and dirty, the doors were very hard to open and close, very few outlets

    3.8

  • Jimmy
      Sweden
    July 6, 2014

    The very kind staff was able to switch our room (without us complaining) after the first night to a larger room with a larger bed without any additional cost for us (as the first room did not fit any spare bed) - This allowed us to share the bed with our 3.5 year child and still enjoy our stay in London with restored energy.

    Breakfast served at hotel was a bit simple for our taste (but you do not have to go far for good alternatives)

    7.9

  • Kevin
      United Kingdom
    July 4, 2014

    location

    Given a tiny room Television did not work and despite numerous complaints was not resolved Staff did not seem interested Always found quality of rooms booking through these sites very poor. Shower was so small that you could hardly turn around - as was the whole en-suite Will keep with travel lodges next time

    4.6

  • Andrew
      Australia
    July 4, 2014

    The management took the liberty to purchase a new hair dryer due to the fact that my wife cannot stand and blow dry her hair from the wall mounted unit.

    Very unluckily got dropped off on the kerb side before arriving at the destination (all because of traffic jam and the driver wants to pick up anther client from the airport for a longer run) and the taxi company was used by the hotel all the time.

    8.3

  • Anonymous
      United Kingdom
    July 4, 2014

    The rooms were spacious and airy with modern decore

    The bathroom was tired. The reception looked unprofessional and the staff were not particularly efficient.

    5.4

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