Thistle Kensington Gardens  

Lovely hotel as describe in other peoples reviews. The refurb is beautiful from the bedrooms, bathroom, reception, dining room and lounge area. The room was spotless. The bathroom luxurious. Although we did not eat in at the hotel, we did have a drink one night in the lounge. I must say, it was very nice. I also thought it was good that we had to use a key in the lift to get up to the main reception and our room. This stopped anyone not staying at the hotel coming in. We recommend the White Swan pub just further down the road. Very good meals and some nights had live entertainment. It was about 15mins walk to Oxford Street and directly across the road to Kensington Gardens. We arrived at Kings Cross Station and caught the 390 bus just further up the road costing £2.20 each. It dropped us off directly across the road from the hotel on Bayswater Road. We did the same when we were going home. Very handy and stopped us getting lost on the underground or paying pounds for a taxi. Would stay at this hotel again.

Very clean , friendly staff , modern , great location

This is an excellent hotel located at a fantastic place just across Hyde park and amenities. Queensway station is a two minute walk. When you do check in please only deal with Mr. Allal and Mr. irfan, they will both give you excellent service, other than these two the staff was just average. The Gentleman at the concierge was very helpful and courteous. Standard rooms are very small but clean and modern. Deluxe rooms are better with excellent views of the park.

The hospitality was second to none. When we arrived we were upgraded to a deluxe room at no extra charge. It was my son's 15th Birthday and they bought a cake from Sainsbury's and delivered it to the room, with a birthday card. The location of the ideal is ideal as well. I would certainly recommend this hotel to anyone who was looking for a hotel in London.

The staff are to be congratulated on their willingness to help out in anyway. From reception to porter from bar staff to cleaners, i found them all very helpfull

The carpark

The location which was very convenient. Hotel newly renovated, but nothing special.

Internet access was an issue since they were using BTOpenzone which required a UK credit card. This caused great deal of inconvenience.

Loction near bus stop and underground station just 5 min walk the staff frindlly Air condition perfect

It's expensive hotel did not have fregater on the room and the room very small the you must to get your baggage by your self to the room I thank by this price must the Internet free charge

Near to oxford street

The staff were very friendly the accommodation was very comfortable and clean.

The wine was expensive

Excellent well located hotel at a competive price, with excellent staff.

The bedroom was very small, but it was modern and clean.

It is newly refurbished, which makes it worth the money spent. Staff are polite and professional despite being overworked. Views from 4th floor overlooking Hyde Park were great. The view we had of the NYE fireworks was tremendous...a direct unobstructed view!! The rooms have decent beds and updated bathrooms that you would expect and have excellent soundproofing from the street as well as good black out curtains. Solid 4 star Hotel and very good price value overall. Would not recommend for a romantic weekend as it lacks any real 'wow' factor.

It would be unfair to comment, as it was great value for money.

Was disappointed that bar closed so early on new years day as would have been nice after being out all day to sit and have drink and talk with friends in bar.