Keppels Head Hotel

Excellent location for what we wanted to do.

Nothing.

good for shopping and sight seeing

plastic arm chairs plastic curtains shabby decor needs complete refurb.

The attitude of the staff towards guests was the best I have seen in ages. Breakfast was one of the best with brilliant service

A bit old and creaky and in need of some TLC

Loved the spacious room and the view of the harbour. Breakfast lovely.

cant really complain about anything - good value for money

Fantastic location hotel room window facing harbour waterfront and HMS Warrior and the Spinnaker. Walked down the road to the Historic waterfront Museum area,and around corner to Gunwharf complex for cinema and shops. Very helpful reception staff, and really enjoyed historic feel and nature of hotel.Dining room spacious and food great.

Extremely good location Big room staff friendly

Very old facilities. very old matress poor quality breakfast

clean tidy, great breakfast great location, friendly staff

Decor is tired, need updating

Large room with reasonable facilities Comfortable bed Friendly staff

Noisy area late at night Cooked breakfast not great - particularly the sausages (awful)

Location Friendly & helpful staff View from my room was fabulous

Nothing to say here

I loved the character of the place - large rooms, old fashioned style, friendly staff. Location couldn't be bettered and the view from the window was fantastic, if I had had more time I could have spent a happy hour or two watching the ferries coming in and out, people arriving or departing on trains, and the Spinnaker and HMS Warrior complete the picture.

Although it was a good breakfast overall the scrambled eggs were tasteless

Good value

very close to dockyard spinaker and gunwharf keys clean rooms friendly staff

obviously hotel could be better with renovation but for the price ok

Very friendly and nice

Old fashion bath

Nothing

The place needs a full modernisation program it would be closed down if it was in any country other than the uk!!!

Location and view

Slightly dated could do with decorating

Nothing

Wallpaper is held up with pictures Dirty carpets in bathrooms Shower is dirty n does not work ...... Hot one min then freezing cold

Location, onsite pub, and friendly staff all top notch.

Hotel is dog friendly, which is great. However the hotel also allows smokers, so the rooms and corridors smell of cigarettes. I have to stress the hotel is very clean, however the smell has somewhat permeated everything. As a dog owner, you take the rough with the smooth, so didn't bother me.

The room was large and clean with great views of HMS Warrior and the Spinnaker Tower. All staff were friendly and attentive and breakfast was good and plentiful.

Hotel could do with redecoration

Nothing

Very, very shabby. Smelly and old.

very helpful staff. parking 2 doors up. across road from historic dockyard,ferry , train. good pub food next door. convenience store. xcllnt breakfast. we had a huge room. hotel is old but vry clean. great atmosphere

the company and staff,breakfast verry good.

Staff, breakfast and location

Only stayed for one night

Used the hotel as we were going out for a hen do in gunwharf quays, the room was very spacious and had a great view of the seafront.

There were not enough plug sockets for everyone's straighteners/curlers/hair dryers and the towels were a bit on the small side.

Eveyone is helpful, great location, even better breakfast. Have stayed there before and will stay again.

The staff were very welcoming and the breakfast was good

The rooms were dated and in need of refurbishment and I only had the view of the fire escape from my bedroom window