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Newest reviews for Kettering Park - A Shire Hotel & Spa

  • Mike
      Australia
    27 August 2014

    The staff were very friendy and helpful room cleaned daily and a comfortable bed. The food was very good with a terrace for alfresco dinning(had the weather been better).

    A far way out of town if relying on Taxi's.

    8.8

  • Rachael
      United Kingdom
    26 August 2014

    Every member of staff was brilliant, incredibly helpful and accommodating.

    8.3

  • Dennis
      United Kingdom
    22 August 2014

    Nice room, aprieciated the air-conditioning and wifi.

    Felt the cost of the breakfast was out of proportion.

    7.9

  • Anonymous
      United Kingdom
    19 August 2014

    Staff are always kind and Curtis.

    I found a spot of blood on a pillow.

    7.1

  • Jon
      United Kingdom
    19 August 2014

    Pool and extras in the room

    9.2

  • Anonymous
      United Kingdom
    19 August 2014

    Excellent breakfast and service.. Good pool and spa.

    No safe in the rooms

    9.6

  • Penny
      United Kingdom
    12 August 2014

    food - i thought it would be awful but it was excellent! detailed provision in the bedroom: iron ironing board heated towel rail free newspaper dictionary - great idea! trouser press hair dryer friendly staff Oldy worldly interior and atmosphere combined with up to date facilities. nice pool great massage! My heart dropped when on our arrival I found that the hotel was situated in a business park but everything after that was a very welcome and pleasant surprise and our stay exceeded all our expectations!!

    step in bedroom which tripped us up several times and was dangerous!! room 305 view over rooftops and air conditioning units from bedroom window was depressing. my sidelight was so dim I could not read in bed. the one on my husband's side of the bed was much brighter. my friends were given nibbles with their drinks before dinner we were not! we were told we would be collected from the bar when our table was ready but we were not and made our own way to the restaurant. not a problem but if you say you are going to do something it should be carried out!

    7.9

  • Jack
      United Kingdom
    8 August 2014

    Rooms,Location,Easy access to the A1

    The way they keep you bar bill any one can give a room number and then you sign it happened a few times when I stayed there. Had to be re-done with the right room number.

    7.5

  • Simon
      United Kingdom
    3 August 2014

    The staff where amazing and where always happy to help with any problem and always so friendly. where happy to change pillow in room late at night for me as allergic to feathers. Food quality was top and good value

    The hotel was very warm walking from room to other part of hotel but room where great with air con. The drink price where very high as cost £7 for 2 pints

    9.2

  • Marion
      United Kingdom
    29 July 2014

    We arrived and got the room furthest away from reception which was a long way. Key wouldn't work however allocated immediately another room and gave us complementary drink. Resolving problem was immediate and to our satisfaction which shows how much they value customer service. Room was very comfortable as was the bed. Facilities were spot on.

    It's not in the prettiest of location but as we were there overnight for a wedding it didn't matter to us.

    7.9

  • Andrea
      United Kingdom
    23 July 2014

    Spa facilities were great and room was clean and comfortable.

    Booked hotel as family friendly but first night milk and cookie order was not passed on and arrived very late, second night order didn't arrive at all. When waiting to be seated at booked table several staff walked past and ignored us, newspaper not received in the morning and at breakfast on second morning had to wait 25 minutes for tea and toast!

    8.8

  • Anonymous
      United Kingdom
    23 July 2014

    Loud piped music in swimming pool/spar. Who needs it there ?

    6.7

  • Marion's
      United Kingdom
    8 July 2014

    Good location , very clean and friendly staff , would recommend

    Choice of daily foods from bar ,and more salads and pasta choices available

    8.3

  • Pamela
      United Kingdom
    8 July 2014

    Good variety of food at breakfast with plenty of coffee and toast. Loved the swimming pool and the lovely gardens.excellent service by friendly and efficient chambermaid.All staff extremely polite and helpful.

    Mattress in room 110 was a bit too soft for us. Didn't much like the immobile shower and couldn't find the extractor fan so was blinded by the steam!!

    9.2

  • Gwyneth
      United Kingdom
    1 July 2014

    The attention to detail, the spa, the cosy room. The food in the restaurant was excellent bistro type food great for a solo traveller.

    The service in the restaurant, ok but not great, no front of house

    8.8

  • Jason
      United Kingdom
    1 July 2014

    Able to totally unwind. Facilities around the pool area spa etc

    Food was too expensive particularly the breakfast. Wifi was very poor and slow

    9.6

  • Belinda
      United Kingdom
    23 June 2014

    Spa facilities clean

    7.5

  • Nigel
      United Kingdom
    17 June 2014

    Very comfortable room and bed, friendly staff and nice breakfast. In a good location.

    Bit short on direction signs for reception and lifts or stairs

    9.6

  • Hannah
      United Kingdom
    10 June 2014

    Friendly staff, clean room, very clean, great swimming facilities!

    10

  • Jonathan
      United Kingdom
    4 June 2014

    Excellent staff, great restaurant, lovely spa

    Wifi was very poor

    9.6

  • Fiona
      United Kingdom
    30 May 2014

    Pool and spa. Good food in restaurant.

    Nothing!

    8.8

  • Willy
      Belgium
    26 May 2014

    professional personnel, everything was what you expected it to be. Nice facilities available for hotel guests (swimming pool, sauna, whirlpool). Definately worth coming back!

    8.8

  • Nick
      United Kingdom
    13 May 2014

    Good location, nice atmosphere, helpful staff, good spa. Good tea and coffee in room.

    Room was cold, radiator wasn't working. T.V. in room wasn't working. I found bed very uncomfortable although my wife liked it.

    8.8

  • Tim
      United Kingdom
    13 May 2014

    free wifi leisure facilities, especially the swimming pool breakfast included deal

    9.6

  • Elisabeth
      United Kingdom
    6 May 2014

    Ability to meet our fellow guests in the bar before our private function. Spa facilities; garden and grounds (particularly as weather was good and we were able to take coffee outside on Sunday). Good, reasonably spacious bedroom - filter coffee appreciated.

    Breakfast was not good. Seemingly unable to provide one poached egg without muffins, or two well cooked. We had to order THREE times which took 40 minutes in all, and when it did eventually arrive, it was still not the meal we asked for. My husband's eggs were undercooked: the whites were still liquid. He sent them back to the kitchen and eat nothing - even though we had paid for breakfast in advance. It was not a particularly busy time. Very disappointing, and rather marred our stay, as neither staff nor reception seemed interested.

    6.7

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