Kincraig Castle Hotel  

Very friendly and helpful staff and a good restaurant, but the quality of the furnishings let Kincraig Castle down. For the price we were expecting something a little more luxurious than blankets and hard, pancake-thin pillows - and the plastic flowers are a definite no-no. We were also dismayed to find that despite satellite tv being advertised, we were lucky to get even BBC1 and 2 on our ancient TV (and a fuzzy picture at that). Overall, a bit disappointing for the price.

Very comfortable hotel, food fantastic, nothing too much trouble for any of the staff who were all very cheery and efficient. service was fantastic, overall we had a great stay, Moira and Pam on reception could not have been more helpful, will definately go back

leaving!!

Lovely big comfortable beds in very pleasant and relaxing rooms. Fantastic shower in the morning. Looking forward to our next visit.

A great building in a lovely setting, the room I had was fantastic! All the staff were efficient, friendly and very helpful. Really nice food and a well stocked bar. Excellent facilities all round!

Nothing to not like

This is the 2nd time we have stayed at Kincraig and cannot fault it. The staff were really friendly from the reception, through to the bar and restaurant. We booked through booking.com at a discount rate which made the stay even better, Room 15 this time, executive room, was lovely, not as big as 17 but just as nice. Ate in the lounge bar in the evening and food was fantastic, very reasonably priced too. A great nights sleep followed by a lovely cooked to order breakfast.

Great accommodation and really good food to

Not a lot

Warm good breakfast/lunch staff very good, friendly clean room nice grounds interesting architecture good parking

Small room, actually a maids room in the attics poor lighting noisy plumbing difficult access to room claim to "live like a laird" in brochure /web pages not really true

The location was nice and near to my place of business. I had a good sized room and it was clean and comfortable.

This is not a Castle and never has been. However it is a very nice grand scottish house of great charm. The food was good but way over priced. Apart from the lady serving in the bar the staff seemed stiff and lacked the friendly touch that makes your stay enjoyable.

Room was the best we have stayed in, and we have stayed in hundreds. Whole Hotel was clean, staff welcoming and friendly.

Did say there was a "turn down service" we did not have that, bit disappointed, just adds to the "luxury, pampering" feeling.

The whole experience was excellent, wish I could have stayed longer, we will be back

Location, Room, Food.

The room was nicely presented with free internet service as well as with friut, sweets and tea and coffee facilities.

Limited choice from the restaurant menu, so we dined in the bar where there were plenty of dishes to choose from.

Ross-shire is a home from home for us and the Kincraig Castle Hotel is an ideal base for us. The facilities are excellent and the staff very friendly and helpful. At this time of year, the beautiful big open fire is a welcome sight! Highly recommended.

Atmosphere great. Food excellent

Heating system poor in bathroom

Everything.The staff were friendly,the hotel was comfortable and the atmosphere was very relaxed. We had one small problem but this was sorted out very quickly and amicably.

The staff were really lovely, the room was very comfortable and the food was great. For me the best bit was sitting next to a massive stone fireplace with candles burning and a log fire while sipping a decent pint of beer.

Fabulous location - great staff

Have stayed a number of times, have enjoyed every stay. If there is one thing that I had to mark as outstanding, it is the staff. Attentive and helpful in the extreme.

Location, cost, comfort, cleanliness,staff.

Interesting property.

Would benefit from a 2m or higher fence to screen the derelict and weed littered stables block from view.

Fantastic small hotel with loads of atmosphere. The staff were superb and very polite and friendly. We got a late deal on a superior room (room 21) with views to the front of the hotel towards Cromarty firth. Massive room and very nicely decorated. Bathroom huge and all was very clean with no issues. The bed was very firm - not to our taste as prefer a softer mattress but the room made up for it. We ate in the bar and the food was lovely and served quickly - again the staff were very attentive and friendly. The lounge has a lovely atmosphere with a log fire and comfy sofas and arm chairs to relax in with a whisky or two from the bar. All areas on the hotel were lovely and immaculate. The grounds are lovely too and there is a lot to see in the area up or down the A9. Highly recommended - if you can afford one of the superior rooms on the middle floor they are all lovely - room 21 had a cheaper rate for some reason so we took advantage of the late deal rate so got a bargain. Full Scottish breakfast was also superb and served in a lovely room overlooking the gardens. We loved it so much we are now planning our wedding at Kincraig Castle in 2013.

I wish it was nearer to home - we travelled 400 miles visiting relatives but we will be back for our wedding in 2013.

Exactly what we were looking for. Classic upscale castle hotel in the heart of the Scottish highlands. Rooms are beautiful.... Go the extra amount and get the castle rooms. Don't bother going into town for dinner..... you have everything you need for a great feast in the hotels dining room or bar

lovely atmosphere, first class staff, very friendly and food is excellent.

liked everything about the hotel.

My husband and I really enjoyed our stay at the Castle. We loved our view and our room was very comfortable. The food was excellent as well! It was overall a very pleasant experience.

Easy access from A9; beautiful setting and views; relaxed atmosphere; friendly,helpful, efficient staff; great food & service; good wine list; good beaches within easy reach; historic towns nearby. A definite for future visits.