Kings at the Queen Hotel

The Kings room was excellent, modern, clean and bright, it was also a good size and tastlefuul decorated. The staff were polite and helpful.

Please do away with the wall mounted soap, it is difficult to use and smacks of meaness, also there were no face cloths or bath robes, which I would expect in a hotel of this price range. The Kings restaurant is overpriced and the standard of food disappointing, the deserts were poorly served.

the comfort, the good food , the staff who were more than helpful

Nice hotel which was very comfortable and relaxing

Prices for drinks very expensive

lovely room, good size and facilities, very nice bathroom

a mini bar in room would have been an advantage

The room let me feel like home away from home; there was everything available what is needed for a comfortable stay.

more attention to cleaning of bathroom (hairs on the floor)

Good sized room with all mod cons for a 4 star hotel. Good quality food. Breakfasts especially good. Restaurant good if slightly overpriced. Very busy with the start of Christmas festivities but this did not cause us any problems. The Kings building at this hotel had only been opened for about a year and we did have a couple of minor problems with the room i.e. shower tap falling off but this was resolved by the staff shortly. TV was not very good quality and very slow. However, overall it was a pleasant stay.

A minor point was the complimentary toiletries in the rooms, which were large - fixed to the wall containers. These were very difficult to use and I feel that a hotel with 4 stars should not offer this type of containter - it smacks of penny pinching. Face cloths were also not standard. Minor points but worth mentioning.

Excellent room decor and services. Very relaxed breakfast experience, with good quality food. The staff were all very polite and helpful.

My only disappointment was that I was unable to book a table in the Grill at a suitable time for myself on the Friday night. I had forgotten to book before 5pm and unfortunately I hadn't been asked when booking in.

It was a very interesting hotel with lots to look at. The rooms were very comfortable and the bed was great. It was also very convenient to have a bath and a shower in the room. The breakfast was excellent, as was the evening meal. It was also very handy having the courtesy bus running every 10 minutes to the town centre (you can get this bus outside the train station opposite the hotel). We visited the hotel as it was my partners birthday and we had a brilliant time. We would go back again.

There's not a lot to not like about this hotel, just a few tiny niggles like not having a tea spoon at breakfast and paper napkins!

Our room was very comfortable and beautifully furnished. The bathroom was excellent with a big bath and a separate shower.

We ate our evening meal in The Waiting Room. It was quite busy. I ordered fish & chips which came with bread & butter and a cup of tea. I had to ask for the bread and butter and the tea. The b&b arrived but no tea. I felt awkward having to keep going to the bar to chase so I left it. There was also no salt in the salt pot, nor in the replacement that was brought. I mentioned the problem at reception when we checked out but did not receive a particularly 'bothered' response.

comfort

only one door pass

While staying at the Queens we found the friendliness of the staff to be excellent and the food was of unbelieveable. The rooms were breathtaking and the ambiance unbelievable we would highly recommend this hotel to all.