Kings at the Queen Hotel    

King's Tower - Lovely idea and setting. Garden Terrace was beautiful Friendly staff. Bucksfizz for Breakfast was a nice touch!

Bar open for drinks longer on Sat night?

The room was wonderfully comfortable and roomy. The decor was interesting and well maintained. The bathroom had both a bath and separate shower, also with plenty of room. Quite unusually, there was two places to put our suitcases, which meant we weren't falling over each other or our bags when unpacking. The staff were friendly and helpful. The location was excellent, close to Chester city walls and near a pub and restaurants. I would definately use this Hotel again.

The lift was quite small for the amount of rooms it was servicing. The inside of the building was much nicer than the outside.

Near to station and great central location

Nothing

Our room(Suite!) Fantastic.

Paying to park my car.

Beautiful room Very comfy huge bed Great location Nice outdoor space for a drink Quiet Good facilities

Walking all the way through the Queens hotel to the adjoining Kings room (separte building). Hotel Parking expensive compared to NCP's close by.

Friendly, helpful staff

It was my birthday so we were upgraded to a suite which was a fabulous surprise. The suite was impeccable & rivals some of the best I've stayed in including the Plaza in NYC & Versace in Oz! Fabulously, comfortable 4 poster bed, luxurious toiletries, 24hr room service, TV in bathroom, free wifi, nespresso machine & iPod dock were the best bits. Also need to add how spectacular the roman garden is with plenty of seating to watch sunset with a cocktail.

I would have preferred thicker or more pillows for a more comfortable sleep. The mood lighting can be slightly tricky to operate - maybe a fools guide could help. Also brochure states 24hr room service includes hot food but when we ordered only sandwiches were available as the chef had left the building. Only small points nothing major!

Very relaxing stay - lovely hotel

How comfortable the rooms were. The breakfast was lovely on the Sunday morning with live singers.

I think the patisserie section of the breakfast should be fresh rather than pre-packed.

The Italian garden.

The music, duo playing at breakfast.

The service, staff and particularly the quality of the food

Good location just outside the city.

Lovely room and bathroom hotel very nice and comfortable.Reception very good.

Breakfast average. I think the car park should be free for guests this needs to be made clearer on booking.Close to train station but quite a walk into the city.

The room was lovely and big. The bed was sumptuous, masses of room to stretch out and was so comfortable as was the bedding and pillows.

Couldn't master the heating/air con unit. It was either too hot or too cold.

Lovely spacious rooms with amazing bathroom. We had his and hers bath robes, slippers. Each room also has climate control. Breakfast was great choice and freshly prepared. Lovely cocktail bar with wide range of drinks.

Staff were not very attentive in bar when it was busy other than that they all were lovely oh no iron in the room once mentioned to reception was in our room with 10 mins.

the uniquie rooms and huge bed

the parking costs.

Had a evening meal at hotel food was excellent ..would highly recommend

Having to pay £10 for overnight parking

This was a fabulous hotel. The staff were friendly and helpful but also professional. The room was spotless.and comfortable. We had an evening meal which was amazing and the breakfast was equally good, both in choice and quality of produce.

The parking fees are a bit steep.

very comfortable clean room good location and excellent staff good choice for breakfast

Excellent location - literally across the road from the train station. A ten minute walk into town centre. Lots of really good restaurants and bars on your doorstep. Really helpful and polite staff. It was my boyfriends birthday - they were very accommodating and made our stay very enjoyable.

The only negative thing I'd say is we didn't have enough time there!!!

The design/theme was unusual with lots of interesting features and historical items of interest. The Main hotel was very friendly and the Kings Quarter gave the feeling of being slightly more secluded. All the staff were very helpful and they had live music at breakfast and dinner both of which were a very good standard and the selection of songs was also varied and interesting. The food was nothing special but we really enjoyed it and the quality of presentation and service was good. The Full English Breakfast was also very good and they served until 11.00 at weekend which was good. Found a great pub for lunch on the Canal Path called The Old Harkers Arms

It felt very removed from the shopping area/city centre although in practice it was only 10 minutes walk before you got into the main area. The canal walk was ok but would recommend a taxi at night if you go into the city centre.

The hotel was pure luxury, in every aspect. Would recommend everybody to stay there. Helena

It was the worst hotel I've ever stayed in the staff were rude and made the experience very unenjoyable

Rooms where beautiful, food was excellent. Couldn't fault hotel but slightly disappointed no pool and the bar has no atmosphere not wen back ground music at quiet times it was totally silent not great for new year!!

all excellent - easy to find, quick check in and in our room with minimum fuss, totally unique room and hotel, short walk to the city centre.

parking was expensive at the hotel, but there are alternative options nearby if you are willing to walk a bit. the residents bar closed at 11:30.