Ramada Kings Lynn  

attentive staff

needs updating

Good value, good facilities, and friendly staff

It was very convenient and as we had stayed there previously we knew we wouldn't be disappointed and we weren't!

The staff were great, such a change from the usual 'budget' hotel production line.

It was just a little 'tired', clean but in need of a little tlc. This would not / will not stop me staying again.

Relaxed atmosphere, good car parking, & basic bar & resaurant facilities adequate for short visits, when you are coming & going.

Very friendly staff. The food was excelent, including evening meal and breakfast. Rooms do need updating though. Overall an excellent stay will definatley stay there again.

very nice surroundings, cosy and quiet.

not very pleased with the way i was treated when i left the hotel. i said i would like to sign out , the receptionist said what room number, i then said and she said thats fine !!!!! no hope you enjoyed your stay was everything ok, have a nice trip home ???

Past its best: stained and worn carpets, dodgy window opening, poor ventilatipon and a faintly "drainy" smell in the bathroom. Decent restaurant, but a bit pricey given the quality of my room. Not a really pleasant experience.

I found it good value for money.

I found the evening meals expensive particularly as my husband was ill and unable to eat the meal ordered, and through worry I was not able to eat mine , but I came back to the table as we were with a party in the name of newbould. I appreciate the food was cooked for us but a reduction would have been appreciated. After a visit to the hospital my husband is now on the mend.

It was very clean and all the staff were very help full

Ease of access to major routes and specialist areas of Norfolk (eg, tourist attractions, Sandringham, National Trust, preserved railways etc)

The evening meal/s offered are not good value. I would suggest B&B only and there are some wonderful pubs and restaurants nearby offering very reasonable evening meals.

We did not like anything about Ramada hotel, Kings Lynn! However,the morrning receptionist (Sharni) was pleasant and helpful but the duty Manager (Ms Philipott I think) was eventually helpful but hugely lacked in customer care skills!!!

We arrived very late and very tired. We were directed to our room to be greeted by an unpleasant musty smell so immediately opened the window, however we could leave it open as there were no security catches and we were on the ground floor. Then I discovered that the toilet had not been cleaned!!!! Without being descriptive it was obvious that the toilet had not been cleaned! The shower screen was also mouldy and appeared to have not been cleaned. The room was dark, dingy and extremely dated. There were tears on the wallpaper and patches of plastering! There weren't any tolietries so I had to go back to reception to ask for some soap so I could at least wash my hands! I would have asked to change rooms except it was so late and we were exhausted, we just needed to sleep and didn't want the hassle, plus there was a wedding going on and I had to wait 10 minutes at reception just to get some soap! Had we have arrived to this earlier in the day we would have just walked out and found somewhere else! Not what we expected from a Ramada, we will never stay here again!!!! Awful!!!