Kingsmills Hotel, Inverness  

Staff were exceptionally helpful and courtious.

My wife and I had booked a Christmas Break - we had our little scottie dog with us and there were some little dog biscuits in the room on a saucer plate - nice touch by hotel staff. Every one on staff very helpful and pleasant - it was a joy.

Food very average for price

Hotel is very clean and staff are very attentive. Food is of high quality and service excellent. Rooms clean and very comfortable. Had a room overlooking the gardens and it is very tranquil and relaxing.

large rooms

Service, Room, Facilities.

Restaurant pricey.

could save money by not posting through room doors invoives and save on paper and time when all purchases are put to reception for final bill on departure

The staff were outstanding, can't do enough, yet without being intrusive. It looks good when you arrive. Ate there too, food was very nice. Felt thoroughly relaxed and spoiled after our short break there. Would most certainly return.

A lampshade in the room needed to be replaced, not an issue but should have been spotted. Did not detract from our excellect experience though.

Very enjoyable.

I liked everything about the Kingsmills Hotel. We only spent one night there as we were travelling from Glasgow to Inverness for the Pantomime at the Eden Court Theatre. My son and daughter in law and granddaughter were travelling down from Thurso to meet us there. They had stayed at the hotel overnight for a wedding the year before and recommended it to us. We did not have the opportunity to use the Leisure Facilities as there just wasn't time but my granddaughter loved the games room. We had a beautiful room overlooking the gardens.

The only thing I was disappointed in was the cost of two small glasses of red wine which we ordered when we arrived after the long drive from Glasgow. At £10 I felt that this was very overpriced.

Lovely Hotel, very luxurious. Staff were nice and friendly and the whole experience was excellent.

High drinks prices.

Comfy bed

We booked the deluxe room which was to include fruit and complimentary water. On arrival we found that the fruit consisted of 3 apples one of which was rotten and the water was in the bathroom which was extremely warm. Bathroom could have been cleaner - the soap holder in the shower had soap residue left and the holder was falling of the wall, the toilet roll holder was also falling of the wall and cracks in the tiles on bath pannel. Overall we did not feel this was a deluxe room as stated on the website.

The second time of staying at kingsmill and both times it has been exelent every one friendly and most helpfull will return