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Newest reviews for Kingswood Hotel

  • Melanie
      United Kingdom
    22 August 2014

    The restaurant was lovely with good service the food was great!

    7.5

  • Luke
      United Kingdom
    21 August 2014

    none

    8.8

  • Julie
      United Kingdom
    19 August 2014

    great location to Heathrow

    Staff were not friendly

    5.4

  • Scott
      United Kingdom
    13 August 2014

    Location and price were good

    Wi-fi was not good. Decor a bit dated!! For family's it was quite noisy with restaurant below.

    5.8

  • Kelly
      United Kingdom
    12 August 2014

    Just the Price

    No Telephone in Room No Hot Water in the Morning Struggled to Find Staff No Bar Open Didn't seem to be open for Breakfast altough included within cost

    3.8

  • Pippa
      United Kingdom
    3 August 2014

    It is in a very central location which makes it useful for business trips, other rooms might be worth trying.

    Don't stay in room 11, this is a ground floor room right next to the double doors from the kitchen to the restaurant which means you are constantly bothered by the noise of the doors opening and closing, this went on to about midnight. Sadly the facilities in the room were lacking, half of the plug sockets didn't work, there was no light bulb in the bedside lamp and no offer of one. The room was not the cleanest. There were no hotel staff who were able to help either.

    4.6

  • Mark
      United Kingdom
    3 August 2014

    This is a handy hotel just up the hill from town. Doesn't currently do breakfasts, but you get tea/coffee making facilities. I had a very enjoyable meal in the restaurant downstairs.

    7.9

  • Lynette
      United Kingdom
    3 August 2014

    nice clean room comfortable bed

    thought i ordered a twin room but can as a double no offer of breakfast

    8.8

  • Anonymous
      United Kingdom
    22 July 2014

    Very clean, good value, decent bathroom, compfortable bed.

    Smells from adjoining Indian restaurant noticeable all round hotel. Service a bit abrupt, but perfectly helpful.

    7.1

  • Anonymous
      United Kingdom
    15 July 2014

    The down stairs was very nice and modern

    The rooms in need of some attention on the up keep .

    5

  • Donatas
      United Kingdom
    15 July 2014

    Staff was realy bed, scaring surauding place...

    3.8

  • Evelyn
      United Kingdom
    13 July 2014

    Very convenient for my one night's stay.

    Quite noisy as there is a restaurant on the ground floor.

    5.8

  • Anonymous
      United Kingdom
    11 July 2014

    Close to shops comfortable bed and size room room itself clean and warm friendly staff offering places to eat out and informed me of local supermarket

    shower in need of refurbishing there were decoration materials left in closet!

    7.5

  • Patricia
      United Kingdom
    3 July 2014

    The price, but I will never book a cheap hotel again, using the word Hotel very loosely...

    A very memorable experience started with my arrival when I was politely asked to re park my car within the car park, no problem there. I collected my bags and went to reception where the same young waiter carried on working for 5 minutes in the restaurant whilst I waited at reception. I then went to him and asked if I need to check myself in and the realisation hit him that he would need to do this. The first thing he did was ask foe the money, I asked to see the room, He said there was no point because I had booked. I saw the room and I stupidly took it. It was a reasonable size for a single room and there was a decent towel, a powerful broken shower and Tea/coffee and posh biscuits. This was a busted room with doors and drawers hanging off and dented walls, There was a shavers light in the bathroom but it didn't work, along with the flat screen TV with no remote control. I borrowed the remote from another room but the batteries were dead. The internet promised a hairdryer but the young waiter said that my problem was that I had not booked a double room because there were no hairdryers in the single rooms. I said that they shouldn't advertise on the internet that all rooms had hairdryers and that made it his problem not mine. To be fair he spent 30 minutes looking for a hairdryer and could not find one. I was allowed the key to a double room and so dried my hair in there in the morning. I thought there was no hot water in the bathroom sink, but as I washed my hands ready to escape in the morning I turned the cold tap on and out came hot water. So there was hot water it was just hiding. As I said a memorable stay... thankfully there was no breakfast.

    3.8

  • Anonymous
      United Kingdom
    1 July 2014

    The Reception

    2.5

  • Anonymous
      United Kingdom
    29 June 2014

    Not far from centre, decent room, reasonably priced, nice restaurant

    No breakfast on offer, room maintenance poor (missing and not working light bulbs, shower hose pipe leaking)

    6.7

  • Nick
      United Kingdom
    22 June 2014

    Good pub just down the road

    No breakfast

    5

  • Adarsh
      United Kingdom
    17 June 2014

    Gandhi restaurant downstairs is very good.food tastes awesome

    6.7

  • Djamel
      Canada
    16 June 2014

    location and easy access to wi-fi

    They need to improve the service of their staff specially when you ask for a request over the phone

    5

  • Anonymous
      United Kingdom
    15 June 2014

    Convenient location.

    No breakfast.

    6.7

  • Simona
      United Kingdom
    4 June 2014

    very big room

    The shower was very unfunctional

    5

  • Alison
      United Kingdom
    4 June 2014

    The new restaurant down stairs was lovely and the food delicious, good price. The price of the hotel is about right and my room was perfectly comfortable and clean. It would need improvement to the rooms to up the price at all.

    The rooms and décor outside the restaurant were tatty and old, although some new furniture had been put in there is quite a bit of cosmetic work needed just to make the rooms a bit more appealing. I also wanted to take my glass of wine after my meal to my room to continue a bit of work but I was refused. I was told drinks weren't allowed in the room, so I had to sit at the bar until it was finished. Very odd sitting there while diners sat around me having their meals.

    5.8

  • James
      Ireland
    29 May 2014

    There was not a single thing I liked about this hotel

    The below substanderard accommodation the arrogant staff the manner in which the hotel runs the old damp bed linen in the walkway the filth of fe rooms nothing

    2.5

  • Derek
      United Kingdom
    27 May 2014

    Was told on arrival that the hotel prefers to take cash than bank cards. I always feels places avoid paying taxes like that. Anyway was charged more than the price I booked for by paying by card. Room was disgusting and facilities very dirty and old. Took some photos and wish i could upload them here. Litter everywhere. I do not recommend this place.

    2.9

  • Emma
      United Kingdom
    27 May 2014

    When booking I wasn't aware the hotel was an indian restuarant. Due to cooking smells from indian food which we do enjoy I would never want to stay in a hotel above a restuarant. The room was very dated and not suitable for a family with young children. I thought the staff were unfriendly and the building wasnt in very good repair. We did try to cancel the room but informed we had to pay anyway. Very unsatisfied as the room was expensive. I wish we had been informed when booking about the restaurant, but even then the room was very dated and didnt think the standards were very good.

    2.9

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