Kingswood Hotel  

As soon as we entered kingswood hotel we were greeted by staff who were unsure about our booking until they eventually found our reservation. He asked ifwe could pay straight away So my partner took out his card. The staff were unsure of how to use the machine so he said to us pay later. We were then taken to our room which was disgusting. It smelt disgusting. Dirty mattress. Scuff marks on the walls. Toilet was not too bad. Furniture was old and cheap. Everything needs updating. When I opened the window to let some fresh air into the room, my view was a roof will loads of rubble on it and rubbish. Might aswell of been a skip! We didn't spend much time in the room that morning as we had a wedding to go to. Upon return after a lovely day we were quiet tired so couldn't wait to get some sleep. We were greeted by another member of staff. To which he said 'pay now'. I found this very rude as it was 1:30am in the morning and it wasn't if we were going anywhere. In the morning we were rudely awoken by a staff member who was speaking very loudly on the phone at 8am. Typical so we got our things and went as soon as we could. We paid £45 for the room! Better off spending a little more to get somewhere decent. Never stay here!!!!

Breakfast not qavailable Windows did not open otherwise they would presumably fall out shower although large did not work properly No plug in sink Headboard to bed not attatched Proprieter not happy when I refused to pay in cash

Staff were superb and it was very clean

Decor needed attention

Free parking

The water was cold in the morning, so the shower was not a pleasant experience. When I asked the porter, he said the manager would come at 11.00 am to turn it on because he did not know how (this would have been far top late for us). On departure, he claimed the boiler had been on all the time. If this was so, the water was not reaching the 3rd floor.

Went to the nearby Fat Duck in Bray :) The kingswood was a convenient and comfortable place to crash before and after. Nice bedding and bathrooms made for a pleasant stay. Good value.

This hotel was noisy and we were not able to sleep

Decoration and facilities

The hotel is great valur for money. If you're looking for somewhere low cost to put your head down in the east berkshire area, I can highly recommend it.

Building sheets/towels where clean hot shower size of room

No food staff unable to speak English very well rooms battered decoration poor wi,fi not working shower leaking electrics poor lighting poor sad dilapidated building

Not much; its relatively cheap, but you get what you pay for. Staff fairly helpful

Its noisy - a lot of doors banging till quite late. Price quoted for room doesnt include breakfast. They may not even offer breakfast. Despite calling itself a hotel, you cannot get an evening meal Bed was uncomfortable

Location

Mould in bathroom. Leaking tap.

Cheapest hotel I could find in the area. Well mannered an attentive staff. Convenient for my location. Clean and tidy. Comfortable

Very old and small crt tv didn't work, no fridge in the room. Breakfast not included

Wanted a soft drink for me & my children and although there was a bar was told to go to the shop one minute walk up the road. Found this extremely unhelpful as was dark outside & I was alone with 2 young children. Also asked if breakfast was available at a cost was told no but not given an idea of where I could get it from by the unfriendly staff. Bed Sheets were stained with what looked like blood.