Kinmel Hotel  

we booked the kinmel hotel because of location & car parking, although we come to llandudno quite often we do try different hotels every time.we had 3 nights this time in between christmas & the new year, llandudno promenade was a absolute delight to walk through this time of the year particularly in the evening with all the hotels decorated beautifully for the christmas season. most of all we found the staff at the kinmel hotel so friendly that we are already considering a return in the near future. breakfast at the kinmel has been the best by far out of all the hotels we have ever stayed in, all in all excellent..

the lack of natural light from the small window in the attic room.

Very pleasant hotel, great location on the seafront with handy free car parking behind. Just a very short stroll to the shopping area as well as being opposite the beach with lovely views of the prom and sea. Very useful to have inter-connecting room for our children, the reason I booked, and the reason I would book again. Can't fault the staff, they were very pleasant and extremely helpful. Little bar was just the thing after a cold night on the prom.

Some of the room decor was a bit dated and the furniture a bit hotch potch but the age of the bathroom suite is less important than the cleanliness of it, and you couln't beat the beds for comfort.

Lovely staff, Neat hotel, very comfortable, clean well furnished rooms.

price location

upkeep: chips of paint, etc. could easily have been touched up to make a better impression shower: never got hot, very low water pressure (my husband opted to wait until we got home rather than showering there on the last day of our stay)

The enormous breakfast was beautifully cooked! The bed was also very comfortable.

There was no welcome pack/leaflet in the room so I didn't know when breakfasts were served.

Nice staff

Not very good showers

I was extremely impressed with your directions to the hotel as I was travelling up from London and felt they were spot on... I didn't get lost once so very well done on achieving that. It is very close to shops and restaurants so that is always a bonus when staying somewhere new and the parking facilities made life so much easier.

I had requested a specific room which I had seen in the photo gallery but I was allocated another which wasn't as nice so I was a little disappointed. Unfortunately Room 11 has a poor mattress so I had a very uncomfortable night's sleep and the shower was very basic! Your staff were lovely and very helpful though.

Nice atmosphere and very comfortable bed :)

A few facilities need updating...

Very friendly and helpful staff Excellent breakfast Lovely sea view Comfortable beds

Location Lots of potential keep up the modernisation

Lack of Shower in the room, felt like stepping back in time, Walls thin, heard everything said in the next room

The best thing about this hotel by far was the staff. From the time you arrive you are made to feel welcome, the service is good and nothing is too much trouble. The food was also very good.

The family room in which we stayed needed refurbishing as it felt old, a bit dirty and the bathrooms smelled musty.

Location and parking....

Bed not comfortable