Kitley House Hotel & Restaurant  

The receptionist was kind and helpful. The ground floor was tastefully decorated. The outlook was attractive.

The remainder of the hotel looked terribly tired. The wallpaper was badly scuffed, the paint was chipped, the carpets were threadbare. Our room was in the eaves. It was cramped to say the least. The bed was uncomfortable, the bathroom wasn't clean (hairs in the bath etc.). Conversations, televisions and flushing toilets were clearly audible from the adjacent room. The bar snack menu really only offered sandwiches whilst the restaurant only wanted to sell main courses for £19.50. We had originally booked to stay for 4 nights. We left after one. We turned down the first room we were given and ended up in one which was fractionally better. The sympathetic receptionist offered to upgrade us for the next 3 nights explaining that a wedding party had booked 'all the best rooms'. Had we been told, on our arrival, that this was the case we would have stayed elsewhere. Disappointing!!!

I was very impressed with the location of the hotel and the friendliness of the staff. It also offered extremely good value for money and provided just the right level of facilities that we required for our stay.

The rural setting and character of the house. We took our dog with us and had a lovely mini break.

Liked the house having a history and loved the fires lit before breakfast.

We came down for a family christening so unfortunately did not try the restaurant, but the menu looked good!

Beautiful setting and hotel. Staff very friendly.

A very grand hotel in beautiful grounds.The staff were extremely helpful and nothing was too much trouble. Comfortable room - excellent value for money. Will definitely be going back.

I would not recommend this hotel to anyone - probably one of the worst I have ever stayed at.

There has been no thought given to create a pleasant 'atmosphere' at this hotel either inside or outside - in the grounds. The bedroom was cramped and needed redecoration. The carpets were threadbare in places. There was no room to stand up to have a shower due to the sloping ceiling which also prevented the shower curtain from being adequately pulled. The bathroom was not clean and there was a constant sewage smell in it. All in all a very disappoining stay and I would not return or recommend it to anyone.

Obviously anywhere that can boast 600 acres of it's own land is going to be lovely, and the restaurant looked fantastic though we didn't use it. The staff were very friendly and well presented.

I have no complaints, (afterall we did only pay £60 I believe?) but I do not believe Kitley house is meeting it's true potential. My partner and I (property developers) spotted a number of things that could make this nice/average hotel really special. The decor is extremely tired and the whole place could do with refreshing. Our room was compact but the bathroom was not much smaller?! but you could see that they had tried to facelift the bathroom but the finish of the work (vinyl flooring/mastic etc..) was appauling. It is a real shame though because the whole property has huge amounts of scope..... I would love to be let loose with my idea's on it!!

Superb, set in beautiful grounds and its own unique history make it a wonderful place to stay.we only live 2 miles away but will be back.

The quiet of an english countryside with great views combined with great food and value for money.

It was nice, but attention to detail is lacking.

The amblience of the hotel combined with the friendliness and professionalism of the staf.

Our room was cold when we entered it although an electric heater was provided to use. Rather a small room.