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Richmond Way, Hammersmith and Fulham, London, W14 0AX, United Kingdom – Show map – Subway access
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429 verified reviews
They speak your language!
K West Hotel & Spa's staff speak: Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German, Arabic
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Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs GBP 36 per day.
Room service, 24-hour front desk, Express check-in/check-out, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German, Arabic
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 11 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 428 reviews
Value for money
Show reviews from:
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Score from 1720 reviews Good
Overlooking the River Thames, the 4-Star Pestana Chelsea Bridge offers stylish rooms, a spa and a pool. 2 rail stations can be reached in just 10 minutes by foot.
Score from 1135 reviews Fabulous
The amenities were nice, spa options were plentiful. Bed was comfortable and decent room service was offered 24houts per day.
I was unable to check in early after coming off a 7 hour flight. But yet when it was check out day I had housekeeping knocking on my door from 8:30 in the am trying to clean out my room, then again at 9:30. On every other day housekeeping wasn't in the room before 2-3 pm and even came twice in the day when I desired private down time in my room. I just felt they were rude and inconvenient.
Close to Olympia, valet parking. Good sized rooms
Shower head on bathroom broke off in my hands when I tried to alter the direction of jet, light bulb gone in bedside lamp Breakfast expensive.
Very comfortable and spacious room with great bathroom
Staff very friendly, convient position and this is our second stay.
Bed hard but I suffer with a bad back and not many hotel beds are soft enough for me. I expect others would find it ok.
Our first room had a leaking sink so moved to another room only to find someone else's popcorn and a letter for them in the room. Personally I think the room should have been checked first before moving us to it to make sure it was empty and clean.
*Bed *Spacious *Quite most of time *Close to underground and Westifield
*Very Bad Internet *Towels provided are smelly *The bar is at the entrance of the hotel which make it noisy and not comfortable for me to see drunk people all over the place. *No complimentary water provided
The whole experience of the K West hotel was amazing the ease of the location the convenience of parking and the staff where all great and extremely helpful. Myself and my wife both commented in making additional trips to stay here, this in my opinion was one of the best hotels I have personally used in the London area... Wish we could have stayed longer. Our thanks to the staff for making it a lovely stay...
the hotel is very modern huge rooms and very comfortable. access to the public transportation is quick and convenience good value to price
if you need to be close to the tourist places this place might be a little far for you.
Location, facilities, staff and spa facilities
The air coming out from the heater wasn't hot at all even though the temperature was set to 23º, but you couldn't turn the temperature up so in the end the room was "cool" instead of warm.
Cold shower all weekend and having to go to reception for room service!!!!!!
location , friendliness of staff, comfort of room , everyone very helpful,
charging for water , should be free !
Very good value breakfast Bed and room was excellent Great Gym Bar area is great
Small bathroom and no floor waste in bathroom
Location is useful. Spa facilities available are good. Staff changed our room quickly when requested due to smell.
Long wait to check in, disinterested check in staff made us feel like checking us in was an unwanted distraction. Long, confusing walk to room. Had to change room due to drains smell, awkwardly offered twin room instead of double. Room felt tired. Expensive breakfast. Could do with redecoration and more interesting room decor.
Good service and good location for Olympia and Westfield
My room was at the rear of the hotel and adjacent to an active railway line...with trains all night!
The room itself was very nice.
Reception staff messed our booking up upon arrival and tried to charge us more than the Booking.com website! But then did upgrade our room (Thank you for this)! We were almost charged twice for the room until i questioned about payment and then they realised.
Room 235, the distance to walk from reception
the bed was great location and access to public transport availability of gym and wellness
incompetent staff incl.the front desk manager upon arrival the only outstanding staff member was Ms.Ruxi -she is excellent lobby area messy bar area being in a basement room on -2 moody barkeeper
The location and very friendly staff, he bed was comfortable and the linen excellent so congratulations to the laundry company who process the linen.
The room was a bit shabby - furniture was chipped and the sofa stained and we had been upgraded! Having said that it is he public who don't look after your seets!
Loved my stay here. Location is excellent, just a few minutes walk to Shepherd's Bush station, Westfield Mall, other restos/cafés. The room is nice, warm, cozy, spacious enough. Bathroom is clean and kinda pretty. The bed is super comfy. And those pillows knocked me out faster than i can say ambien. And may I just say, super friendly staff. I highly recommend!
My room was 622 which felt like forever to get to from the elevator. But a little brisk walking never hurt anybody.
Very helpful staff; Amazing service; Great location; Modern design
nice bedroom, nice furnishings,well laid out & large room-but was superior
bathroom too small,hair in bath, rust on outside of bath. Not a superior bathroom-small & pokey. Room next door came back at 4am shouting & had people coming & going loudly for over an hour at one point someone tried to get in our room by mistake
Position, the spa.
The hotel is somewhat gloomy, and getting a room at the back didn't help, as it was a very long walk to the room from the elevator. The room had a moldy odor and windows could not be opened. As we arrived late the first night and went out early the next day, we didn't complain immediately. The staff at reception was polite but what they proposed, as no rooms were immediately available, was to spray the room. We did not dare to change the room as we had to leave the next morning, and accepted to remained in the same room, although we underlined that it is certainly unhealthy to stay in a moldy room and it is not just a matter of covering the bad smell. Only after insisting that something had to be done to make up for the inconvenience, we were given a complimentary access to the spa. Breakfast is too expensive, and the bar/cafeteria on ground floor can be very noisy. Overall, the hotel is sold as a very modern one, but in reality rooms are pretty old (one floor tile was even moving) and wi-fi connection is really slow.
Proximity to westfield shopping mall
Helpfulness of the staff
Long walk to the room!
Comfy bed, non rushed checkout
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