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Newest reviews for K West Hotel & Spa

  • Christopher
      Saudi Arabia
    September 1, 2014

    That a superstore was close by. Staff were friendly.

    The shower was not good and the tub was too small. The TV needs more stations. Also there needs to be more food options available both in the restaurant and on the menu for room service.

    6.7

  • Faizah
      Nigeria
    August 28, 2014

    Had a fantastic prenatal massage,efficient and friendly staff.close proximity to westgield and train station.would surely sray there again.tnx

    they didnt have variety for breakfast,room service quite expensive.

    9.6

  • Rina
      United States of America
    August 20, 2014

    far from center

    8.3

  • Anonymous
      Netherlands
    August 18, 2014

    - Nicely situated near Westfiel mall and underground station - Around mall there are many restaurants - Room (suite) very spacious

    - unfortunately the outlet of the restaurant's kitchen was placed near the inlet of the room's airconditioning. So I could smell the entire menu.

    7.5

  • Marlis
      United States of America
    August 14, 2014

    it is a hip hotel; young staff, mostly young guests. The staff is very accommodating, very friendly

    10

  • Abdulaaly
      Saudi Arabia
    August 11, 2014

    Arabia Chanel in TV room

    7.9

  • Keely
      United Kingdom
    August 10, 2014

    Was a beautiful hotel with in easy reach of things

    Staff on reception quite rude and speak down to people

    7.9

  • Anonymous
      United Arab Emirates
    August 10, 2014

    Toilets Not power sockets - Only one under the table.

    5.4

  • Anonymous
      Italy
    August 5, 2014

    everything nice. good rapport quality/price referred to London standard

    8.3

  • Abigail
      United Kingdom
    July 31, 2014

    Room, bar, facilities

    Having to pay for wireless.

    7.9

  • Sally
      United Kingdom
    July 29, 2014

    Very friendly service and great location. We stayed with several other family members and we were treated well; we were upgraded and the beds were incredibly comfortable.

    10

  • Bolarinwa
      United Kingdom
    July 29, 2014

    Good location, good facilities, helpful staff

    Took a bit of time to check-in but staff were helpful and sensitive.

    7.9

  • Anita
      United Kingdom
    July 29, 2014

    Excellent location and friendly services. Clean, comfortable, convenient and safe for kids

    Ni pool for children

    8.8

  • Janine
      Switzerland
    July 26, 2014

    Convenient location comfortable rooms

    Wifi network poor in the room I was. No signal reception for TV in my room.

    6.7

  • Margaret
      United Kingdom
    July 25, 2014

    We had an appointment at the Westfield shopping centre, and the location of the hotel was excellent for the centre and Tube station, making it very convenient to get into central London. Staff were very courteous and answered all our questions promptly. Our room was spotlessly clean, very quiet which made for three nights of undisturbed sleep. Unfortunately our schedule did not allow us time to use the Spa facilities so although we cannot comment on this trip, hopefully next time.

    We tried very hard to find something that did not come up to standard, but to be honest we could not think of anything. Such a great time.

    8.8

  • Michael
      Canada
    July 24, 2014

    The location was perfect for travel into central london. Shepherd bush feels a little unsafe after dark.

    The check in staff had no idea what they were doing and it took 30 minutes to check. The room was subturanean and smelled musty. Check out was even more chaotic and rude

    5

  • Timothy
      United Kingdom
    July 23, 2014

    Excellent location close to tube[300m] Large rooms Weekend on street parking free

    10

  • Claire
      United Kingdom
    July 23, 2014

    I would like a long mirror in the room to view my appearance in full length. Also a small soap dish by the basin would be good.

    8.3

  • Jade
      United Kingdom
    July 22, 2014

    Massive comfortable bed, very spacious room, good lighting, everything new & up to date. Loved how attentive the staff were from the anniversary card and complimentary dessert we received, to the service we received at breakfast time. All the staff were so friendly and always had a smile on their faces. Also the DJ on Saturday night was really good.

    The drinks at the bar were expensive. Also we would've liked to have tried out the spa but we found the prices to be a bit on the high end.

    7.5

  • Brian
      United Kingdom
    July 20, 2014

    The rooms were amazing

    75p surcharge on drinks

    9.2

  • Anonymous
      United Kingdom
    July 19, 2014

    Great hotel, lovely spa, very clean, staff were helpful and friendly. Location is very close to Shepherds Bush tube station and Westfield. Would definately stay there again.

    9.6

  • Stephan
      Mauritius
    July 18, 2014

    THE HOSPITALITY, THE PROMPT SERVICE, THE PROFESSIONALISM, THE CLEANLINESS OF THE ROOM, THE AMENITIES OF THE ROOM...JUST WHAT I NEEDED

    THE COMPLICATED WI-FI ACCESS...IT DOESN'T COVER ALL ROOMS...WAS A BIG PROBLEM FOR ME

    9.2

  • Emily
      United Kingdom
    July 13, 2014

    The location was excellent and hotel was kept very clean.

    Some members of staff were unhelpful when we asked for help, didn't explain very we'll when we didn't understand. While we were out for the day after checking in somebody had acces to our room as they left a cake saying happy birthday which we did not understand as it was nobody's birthday and we did not like that somebody could get into our room without permission while all our belongings were there. They also didn't have much care about us as there guest when were stuck in oxford circus not knowing how to get back as tubes were not running we only got told taxis would not come to us but gave us no other information to help us get back meaning we had to walk 5 miles late at night not knowing where to go to get back

    8.8

  • Anonymous
      United Kingdom
    July 13, 2014

    Its chicness.

    Made me feel old.

    8.3

  • Hibaq
      United Kingdom
    July 9, 2014

    Great Experinces!

    10

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