Lainston House Hotel And The Avenue Restaurant  

Very elegant hotel with friendly, helpful staff.

The bed was extremely soft. Shower recess opened onto the bedroom, which was very noisy when the shower was running. Breakfast was good but over-priced.

A great place to relax with excellent food and friendly staff.

We liked it all

A beautiful place in all ways. It is a privilege to spend time in such a pleasant location

The price of the little things like tea, coffee etc. is too way high for no good reason. This is disappointing as it feels as if taking advantage and actually devalues the experience.

Excellent staff - very friendly and helpful. Nice room, comfortable bed, lovely gardens, beautiful old manor house.

Nothing

Fabulous room with a beautiful view. Food was fantastic and the service impeccable. We loved the location, as it felt like we were on the film set of a Jane Austin novel.

It would have been nice if there was some background music in the bar or dining area.

That as we had a small child and a dog our room was perfectly situated on ground level next to a garden area which we had direct access to and were were next to only a few other rooms. The reception staff were incredibly polite, friendly and helpful. The setting is remarkably beautiful.

The waiting staff were just on the wrong side of formal and made one feel somewhat uncomfortable- especially with a small child. If they relaxed a bit the whole atmosphere would be much more welcoming and friendly (much like the reception) and be a much nicer place to be and want to return to.

The views from our room. The size of the room. The way the room was decorate.

Could not book restaurant on arrival. Breakfast well to expensive.

1.the room was well appointed and comfortable. 2.the shower was excellent 3.the food was excellent 4.the hotel setting was lovely and peacefull

1.some of the staff were less attentive than expected although others were very good 2.the soundproofing at the room doors could be improved as we could hear the " comings & goingings" of people in the surrounding rooms throughout the night

The room was excellent, room service prompt and staff all well mannered and helpful. Wifi signal was free and always available.

The cost of the room was expensive as were the services provided for food and drinks. The room should have been provided with a minibar.

Beautiful building and setting. Perfect treat for a night away

Disappointed with the room. Very expensive for nothing particularly special.

Outstanding, was treated like royalty! Beautiful location Didnt stay for dinner, but breakfast was outstanding. I stay in many hotels and Lainston House is the best ever!

Nothing!

The staff, the surroundings, the food, the owls, the kitchen garden, the relaxed feel, the bathroom, the fabulously comfortable bed.......etc, etc!

The coffee provided in our room was horrible. The signage outside, whilst clear, was jarringly modern and obtrusive.

Nice building, grounds and location. Staff were friendly

Poor food, expensive food and drinks, didn't have our booking on arrival.

excellent attention to detail

Attention to detail and facilities in bedrooms and overall quality of restaurant and bar . Excellent cuisine and service - discreet but attentive. No canned muzak in public areas.

There is little to complain about but such pampering and luxury comes at a price, so expect restaurant and bar prices to reflect this. One minor niggle - it would have been good to have a choice of complimentary newspaper. The Independent would be few guests' first choice I suspect.

The comfort and relaxation

Bit pricey

My Wife has always wanted to experience Lainston House and we weren't disappointed by anything. Right from walking up to the wonderful entrance through to the view of the house as we left, the whole experience can only be described as wonderful. Great staff, fantastic location, wonderful food. Everything that we thought it would be and more. A great start to the holiday season. Thank you.

Wonderful country house hotel with luxurious bedrooms and bathrooms. A real treat.

The service in the restaurant was a little slow.

It was beautiful and relaxing. Great food and room. Overall fantastic experience!

Atmosphere and friendster service

Too Waern in the room

The food was impeccable, however some staff were rather confused as to which course should be served at which time (breakfast).

I personally think the place should focus on its heritage and maintain decor and bathroom toiletries to match/suit this. A display cabinet full of cuddly toys seemed a little out of keeping with the tone of the establishment. The outdoor swing chair cushion had not been replaced after a downpour rendering the swing unusable. Black fingerprints were left on the window frames after staff had serviced the bedroom and opened windows. Spoons in the bedroom had not been washed and had coffee stains and body hair belonging to a previous customer was left in a drawer.

The staff went above and beyond. The rooms were stunning.

The breakfast was a tad expensive for such a modest amount. However the room service was on time and the food was still warm.

Oppulent surroundings, very tranquil, and excellent attention and service. The food is quite simply described as delicious and good value .

evertthing about Lainston House was to our liking. Our room was extremely spacious, the bathroom luxurious, the grounds magnificent. the staff very friendly. And the bonus was that the weather was glorious .

there was nothing to dislike.

Absolutely beautiful, friendly and helpful staff.