Park Inn by Radisson Thurrock  

The location was good for us. The room was 1st class for how clean it was the bed was very comfortable. we could not fault the room. Would deffinately use again.

Liked the convenience in terms of location to the family party we were attending and also the cleanliness and practicality of the room was great.

A very pleasant Hotel sitauted very close to the Lakeside Shopping complex and the Dartford Tunnel.

Fantastic vale for money and great location for bleuwater and ebbslfleet for Eurostar

Despite 4star status not able to post letters even if offering to pay for stamps with tip?

Access

Bedding duvet too small and too thin. No plug sockets at bedside. No free Wi Fi Reception are dull and uninviting

The rooms were a decent size, the staff friendly and the beds were very comfortable.

Staff could not be more helpful, credit to hotel

Pizza box under bed. Room 123, may well still be there.

Hotel clean and comfy a premier inn but more expensive!

Staff were very polite and helpful. Breakfast was excellent with lots of choices available. The food at our neices wedding reception which was held at the hotel was really lovely with good service from the staff. Basic room but spotlessly clean and comfortable with nice power shower. Late bar available for a late drink in comfortable surroundings.

Rung hotel week before arriving found that hotel had no knowledge of our booking which was made in April! Took many calls to sort out which was frustrating so best to ring before arriving to check your reservation. When booking in at reception they charged my credit card with a large supplement without my knowledge which my partner noticed after transation. Receptionist said this was an extra amount in case you used facilities in the hotel. This was totaly out of order and for anyone using this hotel should be aware of this when booking in. The next morning when checking out the hotel staff tried to charge us with a dinner/bar tab which we had not had. Again any one staying here should keep check of meals and drink charged to their room for mistakes. Tatty flooring in reception area which could be a trip hazzard and no disabled toilet facilties near to bar or restaurant areas. TV in room only had limited channels.

The fact that when I rang up to book direct I was told to ring back later as the receptionist was to busy to book anything. Hence why I had to do it online

The room was clean and comfortable. Breakfast.

Bar Staff - gave us the wrong drinks twice. Reception - would advise a call before you arrive to check the hotel have your booking.

pleasant location, nice grounds

Room was very small. Booked for 2 adults, as it happened partner was unable to accompany me, but room was far to small for 2 people - especially for the price

Staff were very friendly,polite,attentive and efficient. Public Rooms were very clean and well presented. Bedroom and Bathroom was small but neat,clean and tidy,and fairley modern.

The Restaurant and Staff were top class,but,the Menu and Food were diabolical in fact they managed to make the `Harvester Chain` look like a Michelin Star holder. How a Hotel that purports to be a `Three Star` can present and serve such awful is beyond me.