Park Inn by Radisson Thurrock  

Brought back happy memories of when I lived in the area during the 1980'S. Quite a few changes since those days but it was good to revisit if only for one night.

Not really a criticism but as we did not wish to take a full English breakfast we were limited to the choice of rolls/toast with only sweet condiments. As my husband is diabetic we would have liked to seen perhaps some slices of ham/cheese offered. Our mistake maybe not to have asked. However the young lady who served us was very pleasant.

Good polite staff

Needs refurbishment in some areas breakfast disappointing

Hotel was good value for money and clean. Reception staff extremely helpful and pleasant.

I didn't appreciate the unknown 'fluff' found in my bed!

Very good staff; there had been a problem with our booking and the young women on reception dealt with the situation in a professional manner and made us feel welcome.

Rather disappointed in the bar; gloomy atmosphere, unnecessary tv blaring out and no coffee, due to broken machine, which the barman didn't seem much bothered about.

Staff were very polite and helpful. Breakfast was excellent with lots of choices available. The food at our neices wedding reception which was held at the hotel was really lovely with good service from the staff. Basic room but spotlessly clean and comfortable with nice power shower. Late bar available for a late drink in comfortable surroundings.

Rung hotel week before arriving found that hotel had no knowledge of our booking which was made in April! Took many calls to sort out which was frustrating so best to ring before arriving to check your reservation. When booking in at reception they charged my credit card with a large supplement without my knowledge which my partner noticed after transation. Receptionist said this was an extra amount in case you used facilities in the hotel. This was totaly out of order and for anyone using this hotel should be aware of this when booking in. The next morning when checking out the hotel staff tried to charge us with a dinner/bar tab which we had not had. Again any one staying here should keep check of meals and drink charged to their room for mistakes. Tatty flooring in reception area which could be a trip hazzard and no disabled toilet facilties near to bar or restaurant areas. TV in room only had limited channels.

close to where i wanted to visit

bar run out of every thing i wanted .The young staff try hard but seems to me that there is no senior managment to tell them what to do.

Reception had no trace of our booking which was made 02/02/11 and after speaking to Duty Manager Pedro, this happens regularly! Embarrasing check-in which took about 20 minutes for us to eventually get a room. Lady on reception was unhelpful and came across a little abrupt. Ordered meals and this took about 45 minutes to arrive. Some were hot, most were cool and the steak was very tough. Also had to go to bar to get own cutlery and then ask the guy who brought the food for more. Then could not find a single member of staff to organise the bill! The hotel was clearly overbooked and had too many functions going on. Not what i'd expect with a Radisson name attached to it, very disappointed.

pleasant location, nice grounds

Room was very small. Booked for 2 adults, as it happened partner was unable to accompany me, but room was far to small for 2 people - especially for the price

Staff were very friendly,polite,attentive and efficient. Public Rooms were very clean and well presented. Bedroom and Bathroom was small but neat,clean and tidy,and fairley modern.

The Restaurant and Staff were top class,but,the Menu and Food were diabolical in fact they managed to make the `Harvester Chain` look like a Michelin Star holder. How a Hotel that purports to be a `Three Star` can present and serve such awful is beyond me.

The room was very comfortable, quiet and clean. The breakfast was very nice.

This was a lovely main hotel, rooms were functional and very clean, staff were helpful and most importantly the bed was comfortable

The hotel had 52 children staying there which they didn't inform me of! The children were running wild at 6.30am but I do appreciate there was little the staff could do

Hotel had a welcoming bar

Room was too small, bed was not a full size double, no soundproofing between rooms, shower poor, wash basin too small. Outlook in hotel courtyard was of a building in poor repair, generally tatty appearance. Hotel reception and restaurant is need of modernisation. Breakfast was cold.