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Newest reviews for Lancaster Gate Hotel

  • Anonymous
      United Kingdom
    16 September 2014

    location

    terrible breakfast dirty carpet in restaurant

    4.6

  • Candice
      Canada
    12 September 2014

    Friendliness of staff.

    Dining room, noticed staff cleaning away dirty dishes then immediately handling food without a hand wash or gloves. Carpet in dining room is quite stained.

    5.8

  • Ahmed
      Oman
    12 September 2014

    Location was very good

    Mattress was not comfortable Wireless fees are too much

    5.4

  • Lee
      U.S.A.
    10 September 2014

    The staff was very nice especially Emelie at the front desk. Great location. Would stay here again!

    10

  • Sam
      United Kingdom
    9 September 2014

    Little bit noisy

    7.5

  • Evelyn
      U.S.A.
    7 September 2014

    Good location and good value for the money.

    Plans changed and were not staying the last night. I asked if we could be compensated by an extra cot in the room or a meal in the hotel. The answer NO on both question. Very disappointing that a hotel of this size is not willing to work with it's customers. I'm sure the room was booked again for "our" night since it was the high season in the middle of London. Not good PR!!

    7.5

  • Brian
      New Zealand
    6 September 2014

    The location was the tops hyde park transport restaurants perfect

    Maybe our room being in basement

    9.2

  • Barry
      New Zealand
    5 September 2014

    Location great & have stayed there before & will stay again, will recommend to family & friends

    10

  • Jez
      United Kingdom
    5 September 2014

    Location, size (not too big), friendly, clean.

    Check-in & check-out were slow

    6.7

  • Steve
      United Kingdom
    3 September 2014

    Location perfect

    Room size smaller than expected. Shower only had two temperatures - either boiling or freezing.

    7.9

  • Jean
      United Kingdom
    3 September 2014

    Good location, easy to get to. Great breakfast . Lovely quiet room. Good family friendly hotel.

    The carpet in the dining room!!

    8.3

  • William
      United Kingdom
    3 September 2014

    Liked the location of the hotel as well as pook of the hotel and food. The facilities in the room were good.

    The toilet in the bedroom wasn't very clean, it neededa bit more cleaning. Some of the food was the to expensive for the quality of what was given.

    7.1

  • Jonathan
      Ireland
    2 September 2014

    Rooms, very comfortable and clean. Staff very friendly. Excellent location.

    10

  • Anonymous
      Germany
    2 September 2014

    Location

    Paying for internet and lack of natural light in the room.

    5.8

  • Anonymous
      Germany
    2 September 2014

    Comfortable mattresses. Great location, five minutes from Hyde Park, twenty minutes from Notting Hill. Good internet connexion (even if you have to pay).

    Have to pay for internet. Loud customers (but not the fault of hotel admittedly).

    6.3

  • Gabriel
      Chile
    31 August 2014

    Good hotel, the price and the location also very good. Clean and the hotel personel efficient and attentive.

    8.3

  • Mark
      United Kingdom
    26 August 2014

    Great Hotel, in a great area

    8.3

  • Celso
      Brazil
    26 August 2014

    Very nice location side by side Hyde Park on a beautiful district .Confortable room , good size and facilities. Polite treatment as usual in England.Good breakfast , few steps from metro stations and bus stop.

    A little far from the London's highlights.You always need a public transport way.

    7.9

  • Anne
      Australia
    25 August 2014

    I like that it was close to the underground, Hyde park across the road and it was value for money - not big rooms, but satisfied our needs for a place to sleep

    Wifi is available but you have to pay for it, or you have to join ICloud - not that convenient ...

    7.5

  • David
      Australia
    24 August 2014

    We had a big room for our week long stay. The hotel is well located near Kensington gardens, Hyde park, 3 tube stations, shops restaurants etc.

    6.7

  • Anonymous
      Egypt
    24 August 2014

    The location is amazing

    The Staff is non-friendly

    5

  • Ahmed
      Egypt
    24 August 2014

    The room was very clean and tidy and I liked it very much

    I didn't the location of my room I prefer to be at the street next time

    8.8

  • Anonymous
      U.S.A.
    23 August 2014

    Lancaster Gate Hotel offers nice single rooms at a reasonable price. This was my second visit and each time I have found the rooms very clean, nicely appointed, and decent sized. Staff is very helpful and courteous. The location is good and feels safe for a single woman traveling alone.

    7.9

  • Anonymous
      U.S.A.
    23 August 2014

    The staff was great. From reception to housekeeping to restaruant staff. Nice English breakfast. Have stayed at many hotels/facilities over the years in London and this is a good one. Close to buses, food, shopping. Pretty quiet for sleeping. Amenities are nice...better than many hotels in London.

    As in London...the rooms are small. We moved once because of it. You can hear between the rooms, in the halls... so we were glad to have "nice neighbors." Breakfast was good, but it was the same every day....a little expensive but still good and convenient. A little variety would help.

    8.8

  • John
      Australia
    23 August 2014

    Excellent breakfast

    undulating floor in breakfast room could be dangerous if carrying hot food/drinks

    7.5

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