Landmark London  

Everything was absolutlely superb.the staff was efficient professional but friendlly and helpful. The food was exellent. The room was beautiful.they even thought of an umbrella ...but fortunately did,nt need one. thank you Landmark Hotel London,

Even when I switched the heating off the room was so hot .there was no window in my room & the French doors were locked with no key, Oh dear was cooked.

I arrived, rather tired quite late Saturday evening. The hotel appeared busy and I was told 'had a big wedding on'. At reception I was informed I had been upgraded to a junior suite. When I arrived at the room and entered the the bedroom I could hear vibrations fro he 'music below. I returned to reception to say as sleep was was main priority the room albeit a suite was unacceptable. I was instantly upgrade to the Presidential Suite. Rather grand foe a single traveller staying only one night. The manger phoned 15 minutes later to check is everything was ok.

Very luxurious. Room is big. Hotel staffs gives great recommendations

The gym and wifi is not free

Everything listed above. Great amenities. Wonderful helpful staff. Spacious rooms an d bath. Easy access to transportation.

Nothing

Very close to marylebone station , location , clean , friendly staff , family room was excellent , room space , close to many interest places , close to a supermarket , perfect for families .

Wi-fi not free

Excellent quality and service. remarkably good room size for central London. Extremely helpful staff. My son was taken ill and the manager had a doctor with us within the hour. Overall excellent quality and service all round, we will most definitely return.

The service was absolutely first class. We arrived at 10am after travelling through the night. Check in was not till 3pm but they upgraded us, found a room right away & allowed us to check in early. So friendly & professional.

It's a top hotel so you just need to remember that in terms of the price of drinks / food. Buffet breakfast was £30pp.

Kindess of the staff, food & housekeeping.

Taxi not available in main entrance gate.

Location Staff friendliness Ambience

Business centre not open 24 hours No complementary coffee for early departures No alcohol in room Slow check in /out No record on system of regular customers No coffee making facilities in room Movies not updated regularly enough

Every thing about the hotel was just amazing

Beautiful ambiance Wonderful chic spa Lovely sized room Friendly and helpful staff Would definately return

Probably need to upgrade radio in room

We decided to add a day to our holiday, we flew in from Hong Konng that morning and booked that day. Lovely added bonus day to our holiday, the onloy downside was that I had managed to pick up a lovely virus on our flight back. However it made it easier to cope with being in a luxury hotel rather than at home!

Very central location. Prompt concierge services. Nice relaxing ambience.

Hot and cold water not combined control - has to turn the cold water tap on and then the hot water tap. Has to turn off one by one again. Very inconvenient. Bath tub - shower control ok. But difficult to run a both. Seems to have no direct running water from normal tap. Tv- Remote control channel changing extremely slow. Very inconcenient. Room door - made a very loud noise when closing each time. Frightening.