Landmark London    

The hotel was beautiful, and our room was excellent.

it was very pricey.

I felt like home.

Rooms, winter garden, bar

Location, staff, facility, breakfast

WiFi charges Limited gym opening hours

What does one not like about the hotel.Central as well as Within easy reach where I need to go. Unfortunately I usually Only have time for one night. Will have to return with my husband.

That one can not enjoy a small bottle of wine etc. from the mini bar,

location

we ask for a family suite/room and get a excecutive room. our daughter was not allowed to sleep on the sofa bed, they put some kind of fortune bed - very incomfortable. staff at reception can be more friendly

Very large and comfortable exclusive rooms. Fantastic looking building and very quiet and relaxing.

It is a luxury hotel with an expected luxury price tag but prices for drinks (and breakfast) is considerably higher than those at other luxury hotels that I have stayed at across the world.

great hotel with spacious rooms and excellent service and exactly in front of main station...a real five star hotel.

the breakfast has no much variety and everything i the hotel is with money...nothing for free.

The free upgrade to a suite and the excellent meal in the Winter garden Restaurant

That the menu prices were EXCLUDING VAT, so the extra 20% on the bill at the end was a disappointment.

The Hôtel itself was perfect old school English but all in perfect condition. The family room was very very big and confortable by any standards !! and especially for London. Appreciated the fact that children's breakfast cost the equivalent of their age !

Cost of breakfast for adults is a bit steep

Very classic, opulent hotel with large rooms (compared to london standards). Central location walkable to Mayfair and the parks plus train station right opposite as well as buses. Room service food was also very good and very prompt. Would happily stay here again.

Lack of free internet.

Family room was very nice, pool was good for family too.

Staff in winter garden restaurant were very poor service wise and attitude, staff in rest of hotel were fantastic.

Fab hotel wonderful room there was some mix up with our booking but hotel very swiftly upgraded us to a suite ! Service superb.

N/a

Hotels in London are often expensive and not worth the money - The Landmark delivers what it says on it's description - a luxury hotel set in a great location for business or vacation, close to all amenities and there's always a taxi outside to take you where you want to go!

beautiful room, huge!

no iron and board

Great restaurant. Nice room.

Asked for a wake up call. They did not call me and lied that they did.

The WIFI did not work ....You are in the dark ages when it comes to the Internet/WIFI.

Excellent all round

Nothing

The family room is quite good in size and comfy.

The breakfast price is high and there should be an offer for the room to cover breakfast.

The hotel was lovely. The staff was very helpful and efficient.

I found the room very warm as their was no window on my room and the air con in my room was quite noisy.

The atrium is incredible. Clean hotel.

Room decoration little bit old. No iphone deck. Free wi-fi needed.

Lovely venue Excellent facilities Room spacious Excellent shower Excellent of choice at breakfast

Having to pay for the leisure facilities when you are staying at the hotel

great staff, particularly reception.

Just wanted a small breakfast, but apparently you have to have the full deal . Wouldn't it be possible to just have a bit of toast or something?

The entrance is grand and the atrium area is beautiful. The room was big and spacious.

I had to share a bed with my daughter and my husband shared with my son. Why does the family room not have separate kid beds. The beds were were too hard.. The hotel charged you for everything outside of the room..This is the first time I have ever had to pay to use the swimming pool and the hours for kid use were soo restrictive. The amount for breakfast was unbelievable. Charging close to $40 us dollars for breakfast is a rip off. To add to insult, they also charge 15 pounds for internet access per day. But the worse is to stay in a 5 star hotel and have to play with the toilet to make sure it will flush properly. I really can't see the benefit in staying at this hotel. You pay extra un-ordinary prices from the time you walk into the door. It is not my idea of a 5 star hotel. How sad!!!!!

Size of the room Attention to details Friendly staff Atmosphere

Price of afternoon tea