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222 Marylebone Road, Westminster, London, NW1 6JQ, United Kingdom – Show map – Subway access
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301 verified reviews
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Landmark London's staff speaks: Dutch, Italian, French, Spanish, English, German
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and costs GBP 17 per 24 hours.
WiFi is available in the hotel rooms and costs GBP 17 per 24 hours.
Private parking is available on site (reservation is not needed) and costs GBP 40 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Dutch, Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 60 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 301 reviews
Value for money
Show reviews from:
Featuring 2 restaurants and a stunning spa, the luxury Mandarin Oriental Hyde Park, London overlooks Hyde Park and Knightsbridge. Knightsbridge Tube Station is a 2-minute walk away.
Score from 22 reviews Very good
The Park Plaza Westminster Bridge London is set across from the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theaters.
Score from 5383 reviews Excellent
Between the Thames River and Trafalgar Square, this beautiful 5-star hotel provides a luxurious mix of history and modern style. It features a 2 AA Rosette restaurant, a gym and river views.
Score from 1187 reviews Excellent
Hilton London Metropole has a modern leisure club and executive lounge. The hotel is a 15-minute walk from Oxford Street, and less than half a mile from Paddington Station.
Score from 3195 reviews Good
They put rose petals on the bed to celebrate our wedding anniversary ( we are in our 80s!)
price and cost of wifi
Friendly staff; hot water in shower; closeness to train station and Tube (underground); nice furnishings; comfortable beds; good location - although depending on the purpose of your visit.
I would have preferred a room with a view to the outside (I'll make sure next time). Our room had windows facing the inside of hotel, which was not ideal for us. Also, I would have liked better selection of meats/cheeses to put on toast. First day, the breakfast service was slow, but next two days was fine. Also, paid GBP 350 for a double, whereas GBP 250 would have been more fair.
Great bed, pristine sheets, luxurious bathroom, amazing food and charming staff. Thank you!
Queuing for breakfast, although it was worth the wait!
Great location! Great building ! Loved the interior !! Feel like home
1. I prefer cards instead of a key 2. Bathroom flasher is bad 3. Bathroom water hose is so hard to press and water comes out so strong!
We were really impressed by breakfast, the choice is fantastic and the food is of a very good quality. The staff is generally nice and friendly but I would expect a bit more in a five star hotel
We didn't really like location, a bit far from everything and the area seems to be not the fanciest one. We had a family room and it was mentioned that there are two double beds in a room though the beds are really small, it most of the hotels you have single beds larger than it. ...And finally the windows without outside view were really disappointing. You have a view to internal hotel surface.... It would be ok for an airport or railway station hotel, it happens there but for a 5 star hotel centrally located is not the best option. Bathroom facilities were a bit "tired".
Great location for our visit,lovely afternoon tea and service.Hotel clean and comfortable.
I am still waiting for a response to my complaint about the amount of lights that could not be turned off in the room,which resulted in a bad night.
Everything about this hotel is 5*. Staff were very friendly and efficient. Our room was luxurious and spotlessly clean. We ate dinner in the Winter Garden and that too was excellent. Would definitely return and would highly recommend this hotel.
The hotel was amazing and we had a spectacular tea in the Winter Garden which was a real treat. Staff we're extremely helpful and friendly. Can't wait to go back.
Great for large families, and kids of all ages. Great food, fair pricing, and very warm and attentive staff.
Beds a bit lumpy and too soft.
Location, decor, cleanliness, great night sleep, staff, spa
no free water in rooms and poor-er quality toiletries - expected more from a 5 star hotel
We arrived and our room was ready. The lady checking us in was polite and helpful. The housekeeping had done some towel art in the room and decorated the bed with fake flower petals as a welcome (it was our wedding anniversary). We spent the afternoon in the spar (an extra charge). The gym had some interesting pieces of equipment, jacuzzi was great, 'sensation' shower also very nice. Steam room in the changing room was great, really hot. We returned to the room to find the management had left some chocolate dipped strawberries and a card which was also a nice touch. Rooms are very spacious for an executive room, bath with separate shower. On check out the valet who brought our car around was exceptional, discreet and helpful a true 5 star staff member .
I didn't like not being greeted on arrival due to absent door personnel and no valet to take the car. I didn't like having to repeat orders in the bar and restaurant because they weren't taken correctly the first time. -turn down service consisted of a plastic bag placed on the bed for our shoes if they wanted polishing, the curtains closed and the lights dimmed, no laying out of robes and slippers, no chocolate on the pillow. -We had an executive room which was nice but the tv remote didn't work from the bed it only worked from the seating area in front of the tv. - I didn't like being charged for another rooms food and drink to the tune of over £350 and i still don't like that no adjusted paperwork has been sent to me, nor has the hotel responded to my compliant. - I didn't like being delayed on departure by an overly loud member of the front desk as he exclaimed to another guest 'i promise to solve you problem, i will even delay the departure of all my other guests to ensure that you issue is corrected' I was the other guest. These may seem like small things ti dislike, in fact if i read a review like this i would think that they are small issues. And they would be for a 3 or 4 star establishment. But this hotel is rated as one of the leading 5 star hotels in the world. 'little things' absolutly shouldn't happen thats why they're five star. Staff should be present at all times, they should have a memory to take orders and instructions without need to return to the customer for a reminder, accounts and billing should be flawless and all customers should be spoken to discreetly and professionally. Management should respond to issues quickly as this, as a minimum, avoids bad reviews online. There is another 5 star hotel not far from the Landmark that truly offers a five star experience it also begins with 'L' and is opposite All Saints Church and the BBC. Check them out first.
Service, standards, location, breakfast and comfort..
Breakfast was not included in the cost of the accomodation; it was an additional cost!
Location and service mind of all employees.
TOILET STARTED LEAKING AND HAD TO CALL SOME ONE AT THREE IN THE MORNING TO KEEP IT FROM FLOODING ROOMS BELOW. NOT ABLE TO GET ANY SLEEP AS WE WERE FLYING OUT THE NEXT MORNING. THEY APOLIGIZED AND THAT WAS IT.
Staff behaviour (no curtsy)
The rooms are great, the staff helpful
Everything. Food & drink is amazing, people are lovely. Spa is fantastic.
They lost my partners bag when he checked in late, but I was able to resolve this the next morning
On arrival we were releived of our cases at the door. we went to our room and chocolate strawberries were awaiting us they were lovely thank you, then our cases were brought up to us. Nice We loved our meals in the winter garden resturant. we were so well looked after, Lots of goodies were given to us as it was our anniversary and my Grandsons 18th Birthday. We will be returning also this hotel reminds me of Gaylord Palms in Florida and I love it there also.
There was nothing about this hotel I didn't like. It's just lovely.
Quick check in, great big room, comfort, service and a happy guest.
Can't say anything bad about this place.
Clean and spacious room, Attentive, helpful and professional staff, nice environment! And it's located just outside the London congestion charge zone!
Nothing but it'd be great if there's a iron (& ironing board) in the room.
Size of room
Size of bed
In our subjective view, all or nearly all in this hotel have the highest quality standards. The building itself as a kind of castle, is perfectly located in the fashionable area of London - Marylebone. Near the hotel there is the metro Marylebone station, from where You can easily reach all major attractions of London. And most importantly, the high price of stay corresponds to the high level of service quality. As they say now in Russia - do not regret spending money on yourselves - all this will pay off in the future.
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