Best Western Lansdowne Hotel  

My wife uses a wheelchair and the staff were superb - access is via a wheelchair lift and staf were prompt to operate it and always cheerful and helpful. The room had superb views and was very comfortable. The hotel was kept warm throughout. Friendly and efficient staff.

It is a hotel for the mature resident - comfortable with excellent service. Facilities also excellent - immaculate room vaste bed and en suite very good. Very good choice for breakfast which was largely self service. A wide selection of lounges to sit in and view the world going by with excellent service for coffee/afternoon tea. A bar open over lunch and evening serving a wide choice of hot and cold food - no lunch served in restaurant. An excellent menu for dinner in the evening. No canned music so peaceful.Good offers in winter. Will be staying again within a month.

Parking is limited to on road parking opposite which you have to pay for unless you have a disable badge. All hotels in sea front have this problem

Free wifi that worked throughout hotel

Sharp bit of wire sticking out of mattress which drew blood!

Location and amenites at the hotel, also bedrooms (2 twins) were fine and clean.

The location was excellent. The staff were friendly and helpful. There was plenty of choice for breakfast which was well cooked and tasty. The rooms were light and airy with a good view.

Classic hotel for discerning customers that is very well maintained with a generous number of comfortable lounge areas. All spotlessly clean. Sea views are excellent. Very high ceilings on first floor. Kingsize bed in our seaview room was extremely comfortable. Good choice of meals that can be brought to your room in less than half an hour. Plenty of hot water. Large kettle in room. Staff pleasant enough given this is a large hotel. Genuine off peak rates and single rooms. 'Lazy lie-in' option to 5pm for £20.

In every respect this is really a 4star hotel. Only very minor faults we found were the shower curtain sticking to you in a modest sized bath and the front door was a bit stiff. Bear in mind that if you choose a seaview room you will have some minor traffic noise but it is a trade off worth having.

Comfortable, convenient, good facilities, good price

Buffet breakfast was luke warm and left out for too long - probably because hotel was not busy.

lovely room - nice and comfortable

we had booked online with booking.com, however they told numerous times that they had not received our booking, however we were up-graded to a lovely room.

Great location - fantastic sea view. We were lucky as we has a good sized refurbished room - large comfy bed but it was the view that made it. Stunning!

The refurbished room was large but all the furniture except the bed was old and had seen better days. New carpet -great but why oh why didn't they lay new flooring beneath it. The floors squeaked all the time and particularly at night, very difficult to sleep through. Also the sound proofing between rooms was exceptionally poor - I heard conversations from rooms above, below and beside, and more...... Public areas were very tired and old fashioned. Would we go back again - not unless they change some fundementals.....

Staff were helpful in getting taxis promptly for us. Food for breakfast was very good .

Only one criticsm the meal at night could have been hotter and served on a plate which had been warmed and not a cold plate.

We were welcome and had a lovely room overlooking the sea.

Having a meal in the hotel was very disappointing. The presentation of the dining room and the service led us to believe the food would be special. The food was very disappointing, especially for the cost and would be what served in a cheap carvery. There is no excuse for smoking nowadays and cannot justify it but again disappointing to be left with the steps of the hotel in the street. A corner of ground, (of course outside) is acceptable and a chair would have been nice. I now expect to be shot for smoking! We had a lovely time.

Friendly helpful staff, comfortable room great breakfast altogether brilliant

The staff are friendly and ready to help you. The room was clean and comfortable and the hotel serve a great beakfast.

The reception areas, lounge, restaurant etc are too hot.