Best Western Lansdowne Hotel  

My wife uses a wheelchair and the staff were superb - access is via a wheelchair lift and staf were prompt to operate it and always cheerful and helpful. The room had superb views and was very comfortable. The hotel was kept warm throughout. Friendly and efficient staff.

It is a hotel for the mature resident - comfortable with excellent service. Facilities also excellent - immaculate room vaste bed and en suite very good. Very good choice for breakfast which was largely self service. A wide selection of lounges to sit in and view the world going by with excellent service for coffee/afternoon tea. A bar open over lunch and evening serving a wide choice of hot and cold food - no lunch served in restaurant. An excellent menu for dinner in the evening. No canned music so peaceful.Good offers in winter. Will be staying again within a month.

Parking is limited to on road parking opposite which you have to pay for unless you have a disable badge. All hotels in sea front have this problem

Free wifi that worked throughout hotel

Sharp bit of wire sticking out of mattress which drew blood!

Location and amenites at the hotel, also bedrooms (2 twins) were fine and clean.

The location was excellent. The staff were friendly and helpful. There was plenty of choice for breakfast which was well cooked and tasty. The rooms were light and airy with a good view.

Classic hotel for discerning customers that is very well maintained with a generous number of comfortable lounge areas. All spotlessly clean. Sea views are excellent. Very high ceilings on first floor. Kingsize bed in our seaview room was extremely comfortable. Good choice of meals that can be brought to your room in less than half an hour. Plenty of hot water. Large kettle in room. Staff pleasant enough given this is a large hotel. Genuine off peak rates and single rooms. 'Lazy lie-in' option to 5pm for £20.

In every respect this is really a 4star hotel. Only very minor faults we found were the shower curtain sticking to you in a modest sized bath and the front door was a bit stiff. Bear in mind that if you choose a seaview room you will have some minor traffic noise but it is a trade off worth having.

Bar staff were helpful, food was quite good and reasonably priced

Cold room, radiator goes off just when you want it on (evenings) Very weak shower with little temp control ( hot or cold ) Not especially helpful reception staff Colleague booked in later in week and his room was cheaper for same !

Stayed before would always choose this hotel for return stays.Had 2 single rooms as my elderly mother was with me.She finds the hotel really friendly and quiet and very comfortable.

Friendly staff. Good value - as full English breakfast was included. Fresh coffee served in individual coffee pot. Quaint furnishing and design

A labyrinth. Old furniture - with old fashioned decor in bedrooms - looks like your grans. Photo showed modern bedrooms but actually it was v old fashioned with old fittings - the newest thing in there was the tv. The bathroom was windy, the shower fitting and head poor.

Comfortable, convenient, good facilities, good price

Buffet breakfast was luke warm and left out for too long - probably because hotel was not busy.

lovely room - nice and comfortable

we had booked online with booking.com, however they told numerous times that they had not received our booking, however we were up-graded to a lovely room.

Great location - fantastic sea view. We were lucky as we has a good sized refurbished room - large comfy bed but it was the view that made it. Stunning!

The refurbished room was large but all the furniture except the bed was old and had seen better days. New carpet -great but why oh why didn't they lay new flooring beneath it. The floors squeaked all the time and particularly at night, very difficult to sleep through. Also the sound proofing between rooms was exceptionally poor - I heard conversations from rooms above, below and beside, and more...... Public areas were very tired and old fashioned. Would we go back again - not unless they change some fundementals.....

Staff were helpful in getting taxis promptly for us. Food for breakfast was very good .

Only one criticsm the meal at night could have been hotter and served on a plate which had been warmed and not a cold plate.