Mercure Last Drop Village Hotel & Spa  

I think the hotel could do with a complete refurbishment, it is looking very dated and tired, the room was clean but linoleum on bathroom floors etc is not the norm expected these days. I did like the pool area although the changing rooms were a little austere. Reception was again adequate but did look cold and uninviting. Breakfast was good although should have been for.its 15.50 pound price tag.I Did like the village feel of the place but would have preferred it if the public bar had been open to the olde worlde pub on the site.Car parking was more than adequate.

The biggest issue with the courtyard bedrooms is the noise factor. We had a number of events to attend to during our stay which meant we wanted reasonably earlish 10pm bedtimes however as you would expect other residents had later agendas which presented an issue. The construction of the bedrooms in the courtyard area had little to no soundproofing and the wooden walkways to get to the rooms were such that even folks just walking were noisy to the extent that on the Saturday night the disturbance kept us up until 2 am, not residents faults just that the rooms allowed all the noise of folks coming and going to the 30 or so bedrooms to echo and be disturbingly loud. I would if I went again ask for a room elsewhere on the site.

Me and my husband both enjoyed every aspect of our stay at the last drop hotel. From the first instance we were made to feel very welcome and nothing was too much for them. The room was big clean and comfy and the leisure and spa facilities where out of this world. Whilst here we enjoyed a romantic couples massage which again was good value for money. The only thing we thought to be expensive was the bar and menu but this was to be expected as it's the same in all hotels. I would have no problem in recommending this hotel and spa to all family and friends.

Bar and food menu prices

. Excellent parking and very good food, are it's only good features.

Tired old place,seen better days. Tatty chairs in reception and old furniture in room. Whole place needs money spending on it. An shame for any bride who has relatives staying over.Won't be back.

The hotel was okay and the exec room we had upgraded to was lovely but reasons below spoilt our stay.

The hotel was okay but we planned to go to the village pub for late lunch early tea as it was sunday and arrived in the village @ 15:35. we planned to check in freshen up and then go for a nic erelaxing tea with no woriies of driving. We called into the pub to ask what time they served food until to be met by a unfriendly guy who told us 16:00. this is not what it says on the web site. The hotel bar and restaurent were sole less and quiet so we ended up going for a lovely tea in at a local pub but we needed to take the car. Not what we wanted at all. Because of this we wont return as you only get one chance to make a first impression. The shops were dissapointing as there were 3 roudy boys about 10 years old running amock around and in the fountain. We couldnt believe no one was supervising them until we went into one of the gift shops to find out they were something to do with them.

Convenient, staff were professional and attentive. Hotel room clean & comfortable.

Location was the only reason we choose this hotel

I dont know if the hotel our booking .com were at fault but when we arrived there was only 1 room booked and not the 2 I had booked and had confirmation off even that it was booked was not in my name they took there time and not without a lot of sighing etc to sort it out . they did eventually . but then in the morning after a poor breakfast for the money. We paid and booked out only to return home to find out that we were charged twice for the rooms we booked . all very poor stuff .

Food excellent and comfortable room.

Staff not friendly.

Really poor shower.

large room, friendly staff. very good food

bath room was very hot, the radiator was on and it did not have a value to turn down the heat.

Very relaxing and great facilities

Hotel spa was exelent and the pool was really good also

Room 21 pretty scruffy for a hotel as nice as this one

The rooms are very comfortable and clean.

Unfortunately they booked the rooms incorrectly but this was resolved and refunded straight away the next morning.