Legacy Cardiff International  

very good 'full english breakfast' or should that be full 'welsh' ?

the lift was 'temporarily out of order'. It was a good job we were on the1st floor.

Good location right next to m4. Despite the proximity to the motorway, the hotel is well shielded with very little road noise at night and quite acceptable in the day.

Receptionist 'forgot' to ask if we came by car. Got to room to find notice saying we had to register the car at reception in order to avoid parking charges. Decided to eat dinner in restuarant - 8 other diners and quite pleasant ambience, We ordered off the rather limited menu choice (and not cheap!) and waited 1 hour 5 minutes for meal to arrive. Food was ok but waiter seemed to be working behind the bar as well and couldn't remember if he had taken our order or not. We then ordered a sweet and waited a further 20 minutes to be told they had run out of custard for the apple pie! Final problem at checkout next morning the receptionist was a trainee and has billed both the preauthorisation and the final bill to my credit card and a week later I'm still battling with them to get it corrected,

good sized comfortable room.

We have stayed at the Legacy a few times over the years and find it very convenient travelling by car or local transport from Newcastle. The local bus service from the village to Cardiff, Pontypridd,& Whitchurch to visit relatives is very good and reliable. ( Only one complaint, we cant use our English bus passes in Wales). Thank you for a most enjoyable stay at the Legacy and we will be staying again when visiting our relatives in Wales.

Convenient for Cardiff centre and Bay. Friendly helpful staff and reasonable comfort for a short visit and also valu for money.

Room spacious and comfortable. Location convenient to the motorway

cheap - rooms are quite big

We were given a double room which was clearly not ready, we asked for another room, and the suggested alternative was a (stinky) twin room - Poor breakfast

the staff was nice and friendly. nice big room and big bed. we slept very well.

the lift was broken, no internet for us - only worked for some people. no washcloths in the bathroom.

Staff were friendly and helpful. Bedroom was clean. Good wheelchair access.

Large group or choir singing Calon Llan at 1 am in a conference room a few metres from my bedroom - no thanks. The fact that the hotel staff allowed this has put me off ever coming back. A pity as we are regular visitors to Cardiff. The breakfast was very basic and compares badly with those provided by the nearby Village or Copthorne hotels.

The price would not pay normal price as this would be way over what it would be worth

Staff were very friendly and helpful and the room was lovely and clean, beds were particularly comfortable. Late booking through booking.com made the stay extremely good value for money.

Location

Very cold room. Major draft from window. No radiiator just a small heater. Never anyone about on reception. Never topped up coffee and milk in room unless I left a note asking them. Room not cleaned properly. Someone else's nail clippings on my blanket on arrival! Added breakfast on my stay only to find the following day the waitress said I had not ordered it.

I like the location ideal for me as I meet up with other people close by also really handy to the m4 and the staff are very helpfull too . this was the second time I have stayed at the legacy and I will definately look to stay there again