The Legacy Rose & Crown Hotel

Very pleasent and helpful staff. The night porter was pleased to serve us coffee and drinks at a late hour. Nice room overlooking the river. We can see us sitting on the lawns in the summer enjoying the view over the river of the Cathederal.No complaints about the food.

it is a pity that when they refurbished they did not renew the windows !

Good sized room was comforable and clean with good view of river and cathedral. Hotel was within 5 minute walk of the cathedral and 10 minutes of the town.

This was a spontaneuos 'walk in' weekend break that met our needs admirably. I would rate the hotel as 4* on the basis of its internal appearance and cleanliness, the professional yet friendly manner of its staff and the high quality of its cuisine, both in the content of its daily menu and in its chef's ability to actually achieve what this promised. We very much enjoyed our brief stay here and hope to return at some convenient date. Mr & Mrs M. Bakall

One negative feature of significance. We were very fortunate in our choice of weekend to come. Reading the hotel's brochure, we found that we were bracketed between two speciality nights that offered styles of entertainment that would not be of interest to us, and fixed menu dining that would have appalled us. I gave top marks to the varied menus offered to us - yet you make a pint of these special entertainment nights with a very poor menu at an excessive price. A minor complaint - It was obvoius that the hotel had recently been refurbished with a thorough repainting throughout, new curtains, carpeting and furniture - yet damaged plasterwork in the corridor suggested a lack of continuity in this process.

Room was very good in every respect; good breakfast, friendly service. The restaurant has magnificent views of AVOn river. The building is a nice composite of a very old house with modern facilities / new construction

My stay would have been perfect except for the telephone line which was was unable to provide incoming nor outgoing communication.

Size and outlook of room

Housekeeping dreadful. Pressure of water in bathroom fluctuates the wildly causing shower to alternate between scolding and freezing. Also causes drenching and flooding of floor from handbasin. 700sq ft room has only one ch radiator working which is still not working when vacating room at 9am. 2 other radiators plus one in bathroom never work. Small electric radiator helps make up for inadequate heating but not enough. These issues plus various others were taken up with manager who reduced bill to what it shold have been in first place. On reflection, what with the discomfort and aggravation, we wouldn't stay there again for nothing

very good hotel

A good standard of hotel in a superb location, quiet yet walking distance from the city centre representing exellent value.

Our stay was let down by the poor quality of food in the restaurant (breakfast was fine). We had dinner on our first night but did not risk it thereafter.

The ambience of the hotel, it had an old world feeling, yet the accommodation was modern and relaxing. Overlooking the Avon River and seeing the Salisbury Cathedral spite in the background was beautiful,,,,and the area was quiet. We didn't check other reviews on the net.

The setting and locations was beautiful and the staff were excellent

very freindly and helpful staff

Staff very pleasant (Marc was particularly helpful), food was good and room comfortable.

Service in the resturant and bar. Style of room

My windows did not close and the room I was moved to was full of cobwebs and spiders.

it's location. some very friendly staff. access to outside from room. am sure inside rooms were very nice as in older part of building although did not see.

bar food was cold. breakfast was nicely done but greasy, the resturant staff looked pushed and flustered. table cloth grubby as 2nd to be sat there that morning. didn't like being told where to sit and squeezed in to suit staff, literally squeezed. room cold/dampish