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Review score
Score from 656 reviews
“Nice, clean and polite staff.”
Alan,
Doncaster
Set in an elegant town house, Leisure Inn Hotel has a 24-hour front desk and modern bedrooms. The hotel is situated in Bayswater, just a 5-minute walk from leafy Hyde Park. The cozy bedrooms at Leisure Inn have colorful decor and tea/coffee facilities. Some rooms have private bathrooms, and all have a satellite TV, hairdryer and telephone. Continental breakfasts are served daily in the bright and airy dining room. Internet access is available in public areas, and staff can help arrange airport transportation and sightseeing tours. Just a 20-minute walk from the famous Museum Mile, Leisure Inn Hotel is only a mile from the popular shopping at Oxford Street. Notting Hill is a 15-minute walk away. Hotel Rooms: 48 Most recent booking for this hotel was today at 12:09 from Ghana.
General24-Hour Front Desk, Terrace, Non-Smoking Rooms, Family Rooms, Elevator, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private) ServicesAirport Shuttle, Tour Desk, Fax/Photocopying
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Total Hotel Score:6.1
Based on 656 reviews Guest reviews are written by our customers after their stay at Leisure Inn Hotel. |
Score breakdown
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Score filter |
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Alan
Solo traveler
Doncaster,
United Kingdom
December 17, 2011
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Nice, clean and polite staff. very small room and the smallest double bed have I ever seen. Had to pay an additional pound to be allowed to use the iron. Basics like this should be in the room price. Can hear everything in the next room.
3 out of 3 people found this review helpful, did you?
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6.7 |
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Angela
Family with older children
Guara II Distrito Federal,
Brazil
July 27, 2011
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I found most employees until very grumpy and rude. I understand that the culture is different, but education is welcome and should always be practiced anywhere in the world regardless of culture. A day ago 10 minutes after the deadline for breakfast and simply the woman who was serving the coffee said it could not serve me coffee, because the time had passed. I asked at least a bit of coffee, considering that I was with my two daughters, and had not understood much of the time limit. I think it could not hurt to have met a little better with a little more education and attention is not really the talk, but the way they talk about is what makes the difference. The attendant was extremely rude and impatient, not to mention that during the breakfast time listening to all the noise of cutlery and dishes being collected in an extremely stupid and unpleasant for those who just woke up, a noise like someone who is very rushing and passing a message like "hurry up and give place to another, for more people to have coffee." Thatwas the reason that led my two daughters and I do not want more coffee in the hotel, even though hungry, because it would be best if we do not beat as many dishes as high as is done in the morning. Just remember that a smile would be nice to break any stress and bad mood. Who does not know and do not like to deal with públ ico should seek other work, as in an office maybe. I found most employees until very grumpy and rude. I understand that the culture is different, but education is welcome and should always be practiced anywhere in the world regardless of culture. A day ago 10 minutes after the deadline for breakfast and simply the woman who was serving the coffee said it could not serve me coffee, because the time had passed. I asked at least a bit of coffee, considering that I was with my two daughters, and had not understood much of the time limit.
2 out of 2 people found this review helpful, did you?
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5.4 |
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Ilga
Family with older children
Riga,
Latvia
May 8, 2012
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I think there are low prices and service is excellent Great hotel for family with childrens
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8.3 |
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Markos
Group of friends
Edmonton,
Canada
May 4, 2012
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Location I didn't like the fact that my room had nothing to do with the pictures I saw on the website. And also by shared washroom it ment 2 for the hotel? And 2 in the bassement.. It be nice if that was clear. Also and most important I didn't the cab that was ordered for me by the night staff was very questionable and was trying to rip me off. I was trying to get to victoria, witch cost 18 pounds were it should have only be like 10 or so.. No metter, and the whole time he was lying about the train price trying to get me to catch a ride to the airport in the taxi. Suspicious, if I ask for a taxi, get me a taxi.. Not a buddy in an unmarked cab to rip me off.
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3.8 |
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David
Group of friends
03792 MURLA ALICANTE,
Spain
April 28, 2012
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Only the staff, particularly two receptionists, one Czech and one French who were very kind and considerate to my friend who I had brought to London for a serios eye operation. We hated everything except the staff. Our room was supposed to be for 2 people but it was not even big enough for one, especially for a stay of one week. No room at all to unpack our suitcases and so very cold without any heating working. Never would we stay in such a place again
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4.4 |
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Riccardo
Family with older children
POLLENZA,
Italy
April 28, 2012
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the bedroom was good. a little tide for a family of 4 people but was good comparing with the price and the location. in just two streets of distance you can find a metro station and a full street of shops, supermarkets and restaurants for when you go back to the hotel from the center. 3minutes from Hyde park where you can enjoy a relaxing hiking through the park and arrive straight to the harrods's building. really great location. breakfast room was very small for the number of guest that the hotel can guest... the idea of splitting time breakfast in several short range of time didn't work so much well.
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7.9 |
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Victoria
Group of friends
Sugar Grove,
United States of America
April 22, 2012
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It was close to main attractions on a nice street, we felt safe at night, and there were many mom and pop stores with reasonable prices. The breakfast which was included was very good. Our last night there was a very nice gentleman at the front desk which was very helpful. The front staff was indifferent. It was more like a hostel. Might be O.K.for young people but I would not recommend for families unless you are used to cramp spaces. Was also very noisy could not get a good nights rest because there were so many people running around at all hours of the night and morning.
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5.5 |
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Kristina
Young couple
London,
United Kingdom
April 14, 2012
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Nothing. Would never go back there again.
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3.8 |
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Julie
Group of friends
Cheltenham,
United Kingdom
April 6, 2012
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Smell of Damp in the room....pest control box in the room...décor was very dated and the bed was lumpy so not a good nights sleep
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2.9 |
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Chengjie
Group of friends
Liverpool,
United Kingdom
March 30, 2012
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The loaction is great. The bathroom have to be improved a lot.
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5.4 |
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Janet
Group of friends
Great Somerford,
United Kingdom
March 17, 2012
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Price and location. Size of room Insect traps on the floor. Hole in the side of the bath panel. General disrepair of room and furniture, e.g no lid on pedal bin in bathroom. Breakfast very very basic and breakfast room unwelcoming and tatty.
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3.3 |
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David
Solo traveler
bedford,
United Kingdom
March 11, 2012
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Thank god for the price. It is basic but it is clean , central and cheap so can't complain. A few too few toilet facilities.
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6.3 |
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Megan
Young couple
Woonona,
Australia
March 1, 2012
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Location and Price
1 out of 1 people found this review helpful, did you?
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6.3 |
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Bc
Mature couple
ENNIS CO CLARE,
Ireland
February 29, 2012
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Our room No 10. in the basement of the hotel did not meet the standard we required with no toilet or shower facilities in room only at the other end of the hall in the hotel. The hotel was full which made it more awkward to be walking around the hallway at night for toilet. The window was bolted down and we saw it as a fire hazard we had booked for two nights and we told the receptionist when we say our room that we would not be staying their another night. We then went out and got alternative accommodation and collected our baggage in the morning. We made our views known to the receptionist when we returned she did not seem bothered and said we would have to pay for the two nights when we could not even stay one night seen our room as unsafe.
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3.3 |
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Azyyati
Family with young children
Manchester,
United Kingdom
February 29, 2012
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Good location, friendly staff, cheap price, worth staying for a short break
1 out of 1 people found this review helpful, did you?
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7.5 |
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Eleanor
Family with young children
BRIDGEND,
United Kingdom
February 28, 2012
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Very much as I had hoped and more! Close to parks and tour bus for city just around the corner. Would stay again and recomend to others Breakfast area a little cramped.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Vitaly
Young couple
Troitsk,
Russia
February 19, 2012
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Price and kind staff. Nothing particular.
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8.3 |
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Roberth
Mature couple
aberdeen,
United Kingdom
February 13, 2012
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good location for being a last minute booking the toilets and TV are quite small
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6.3 |
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Vojtěch
Group of friends
Havířov-Životice,
Czech Republic
February 12, 2012
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The name of the hotel ... Everything
1 out of 1 people found this review helpful, did you?
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5 |
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Jan
Family with young children
london,
United Kingdom
February 10, 2012
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nothing at all
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3.3 |
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Patrick
Solo traveler
Lincoln,
United Kingdom
February 8, 2012
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Appearance was good on arrival but that was all. Breakfast room was good although basic but it got you started for the day My room 108 was not wuitable for paying guests. No tea making facilities, washing facilities. Toilet was down one flight of stairs behind reception area always in use. Shower room was two floors up from my room not clean and always in use.All in all my room was not was not suitable and reception staff during the day were very distant in their approach to customers
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2.9 |
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Anne
Young couple
Frankfurt am Main,
Germany
February 7, 2012
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The Location and connection to Tube is great, staff friendly, room clean. Walls are a bit thin and shower a bit lukewarm.
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7.9 |
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Jane
Young couple
Mount Lawley,
Australia
February 6, 2012
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Good price, great location, lovely staff The cost of the internet was high. No 'Do not disturb" signs - housekeeping entered our room while we were in there.
Did you find this review helpful?
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7.5 |
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Matthew
Group of friends
Lambourn,
United Kingdom
January 30, 2012
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Great value for money and very pleased with room as we were travelling as a group. Staff were very pleasant and was very happy with the stay overall.
Did you find this review helpful?
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8.3 |
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Adam
Solo traveler
Aix En Provence,
France
January 29, 2012
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the location everything, except for the location
Did you find this review helpful?
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5.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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