The Royal York Hotel

It is a beautiful hotel in a great location

I paid for a double room - £125 and was given a single room with single bed which made sleep virtually impossible, This is a very expensive hotel which is not worth the rate although they did take £25 off it still made a single bed with breakfast £100 which is unacceptable.

I booked 2 rooms ,the room we stayed in was very nice.But my friends was put in the basement rooms and they were very shoddy.we complained.and the second night was given another room.In all I didnt think it was value for money

.The hotel was in a very good location,has very good facilities but the difference from 1 room to another at the same price is not very good.

huge bed, very comfortable, food was good.

The swimming pool and sauna/steam room are very nice, as is the location.

Our room was tiny, the bed was horrible in that it sloped from one side to the other, as well as having one side up against the wall. Also it was a very noisy room due to being right next to the train station platform.

The prices of drinks at the bar and the food .All very expensive

The size of the bedroom and the bathroom, both were huge. Also the gym, steam room, + pool were excellent.

Unfortunately the bed was just about the smallest size you could still class as a double, despite the room being huge.

It has a Spa and swiming pool

Too old, noisy floors, small room.

Location was excellent

Rooms were small and a bit 'dowdy'

the hotel its self was clean, tidy and big, It was the tiny tiny tiny room that let them down

They gave us the smallest room right down the very back of the hotel over looking a yard(room 111). the bathroom floor was lob sided. the room was cold, the window didnt work. when we complained to staff they just shugged there shoulders

Service for dinner was excellent,especially the maitre d`

The staff were friendly and helpfull, the location was good for all the ameneties. The food was of a good quality

When we arrived the room we were allocated had workmen outside the windows. We asked for another room which we got after a wait of 30-40 minutes. We should have been informed of the work been carried out. The first morning breakfast was in another room and no toast was available.

very nice hotel & gardens close to city centre,very clean room,staff very helpful,disabled parking was close to hotel,but steps to hotel.very easy access to York train station.

Hotel wine per glass price a bit steep for a low grade wine

We had been before and enjoyed our stay

We were very disappointed with the standard of our room, in the past we had fantastic rooms with all you would expect from this standard of hotel. This time however our room was small with a tiny bathroom, nobiscuits with the coffee, hardkey any shampoo etc.