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The Royal York Hotel
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7.4
Top
Based on
253
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Ben
With friends
London,
United Kingdom
July 8, 2009
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By far the biggest thing going for The Royal York Hotel is it's location. Just next to the train station and only a couple of mins walk from the centre of the town. With one exception (a nice chap in the bar) the staff were shocking. Very poor service. The reception staff stood out as by far the most unwelcoming I have ever come upon. |
5 |
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Anonymous
Young couple
United Kingdom
July 8, 2009
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close to railway station and close to the city centre very good rooms very clean good food |
8.5 |
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Katy
Young couple
Boston,
United Kingdom
July 2, 2009
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The breakfast was great with a large selection of both hot and cold buffet. The room was spacious and comfortable and very quiet. We opted for the discount with the York Pass and this was excellent value for money. Really pleased with hotel overall and would definitely recommend it. The carpet in our room could have done with a hoover! It was a shame because other than that very clean hotel. |
9.5 |
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Andrew
With friends
sheffield,
United Kingdom
June 24, 2009
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Excellent location with beautiful grounds. The leisure and bar facilites were good with a relaxed atmosphere. |
9 |
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Neil
Mature couple
Witney,
United Kingdom
June 18, 2009
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Proximity to York centre, pool and spa facilities, room very spacious very near train station so could hear train announcements - the room was also very hot |
7 |
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Philippe
Young couple
london,
United Kingdom
June 17, 2009
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Central york Size of the room. Swimming pool not adequate for a 4 * hotel |
4.5 |
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Steven
Young couple
London,
United Kingdom
June 17, 2009
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Friendly, helpful staff No free wi-fi. Even internet in the rooms was outrageously priced, as was the hotel bar. There is no reason for this! |
7.5 |
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Chris
Family with older children
London,
United Kingdom
June 3, 2009
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Pleasant room and helpful staff who moved our children from the wing to a room nearer ours |
8 |
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Anonymous
Young couple
United Kingdom
June 2, 2009
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The hotel has beautiful gardens and grounds around it. It was very clean and the staff were helpful. The breakfast was very nice. There is a new build on the hotel seperate from the historic building. I think they should tell you previous to arriving if you are in here to avoid dissopointment. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
June 1, 2009
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The view from the window, the closeness to the centre of York and the size of the room. The beds were not particularly comfortable and the room was very warm. |
8 |
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Peter
Family with young children
bury st edmunds,
United Kingdom
May 31, 2009
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it was very handy for the station , as my son's and keen train spotter. from my expectations of this hotel it must have been very grand in its past life, shame its lost some of that. but a pleasurable experience and one i will look forward to doing again. |
7.5 |
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Andrea
Mature couple
Boston,
United Kingdom
May 31, 2009
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The staff were very welcoming and friendly and the hotel itself was in an ideal location. The evening menu was not to our liking. |
8.5 |
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Alison
With friends
Macclesfield,
United Kingdom
May 29, 2009
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The locality with respect to the main sites to visit The room was lovely but far too warm and there was no means of cooling it down despite the window being open for the duration of our stay. |
8 |
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Ruaridh
Young couple
Lincoln,
United Kingdom
May 28, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Tracey
Mature couple
Derbyshire,
United Kingdom
May 28, 2009
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Location and facilities was good. Reception staff was inadequate for job. The Queue when checking in and out was ridiculas, when checking out I had a 20 minute wait as there was 18 people in the queue in front of me. |
6.5 |
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Duncan
Mature couple
SOLIHULL,
United Kingdom
May 28, 2009
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the position and gardens the response to to requests was poor, phone 3 time for milk in the room over 4 hours. there are no shower caps supplied but very thick laundry bags .if this is for invironmental reasons then cut back on laundry bags |
5.5 |
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Amanda
With friends
York,
United Kingdom
May 27, 2009
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We were there for a wedding, the day was marvellous. no it is a lovely hotel |
9 |
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Anonymous
Mature couple
United Kingdom
May 26, 2009
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I stayed for two nights, and attended a wedding at the hotel. The arrangements for the wedding, from a guest's point of view, were excellent. The library, for drinks, and Oak Room, for dinner and celebrations provided comfortable and atmospheric accommodation. On the whole, my experience was a positive one. I would however have welcomed the availability of a shower cap in the bathroom, and the removal of some smears [finger marks?] from the the bathroom door. |
7.5 |
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Sally
With friends
nettleham,
United Kingdom
May 26, 2009
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was handy for course and for station room spacy reception slow |
6 |
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Anthony
Solo traveller
Deeside, Flintshire,
United Kingdom
May 25, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Sue
With friends
stokesby,
United Kingdom
May 22, 2009
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room was spacious and had a nice outlook shower was ok but leaked needed updating. breakfast was ok but food was very average. |
6.5 |
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Sandra
Mature couple
longridge,
United Kingdom
May 13, 2009
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We found the location of the hotel very good, next to the railway station. Next time we'll travel by train! The food and cleanliness were excellent and the staff were exemplary. Beautiful gardens and surroundings. We were unfortunately in a room which was unbearably hot but couldn't understand why. There were no radiators on at the time which would explain this. We mentioned to the reception desk and someone came up to investigate, but couldn't advise us what it was caused by. We were offered another room but had only one more day left so didn't take up the offer. |
7 |
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Anonymous
With friends
United Kingdom
May 13, 2009
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Welcoming staff, great location for shops/sightseeing, York has lots of restaurants & bars to choose from so something for everybody. Great choice for breakfast. |
10 |
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Anonymous
Solo traveller
United Kingdom
May 10, 2009
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Convenient location The hotel was completely overheated. Even with my bedroom window open all night it was impossible to get the room cool. The hotel staff claimed the heating was turned off at 8pm and the hotel takes time to cool down but it was still stiflingly hot in the morning. Made the whole stay deeply unpleasant Wouldn't stay there again because of this. |
4.5 |
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Anonymous
Mature couple
United Kingdom
May 7, 2009
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This reviewer provided a score but did not have any comments |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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