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Most recent booking for this hotel was yesterday at 15:51

Score from 1252 reviews Very good 8.4/10

Newest reviews for The Royal York Hotel

  • Mark
      United Kingdom
    September 2, 2014

    The design and location

    Our room was too stuffy and small

    7.1

  • Colin
      United Kingdom
    September 1, 2014

    Excellent staff. Pleasant gardens. Situation.

    Having to pay for car parking. Size of bedroom- restricted and not enough cupboard space. Temperature in rooms too high. Food not 4 star quality- breakfast and bar meal luke warm. Decoration needs to be improved.

    7.1

  • Charlotte
      United Kingdom
    September 1, 2014

    Everything apart from the room.

    En-suite facilities, due to cold water from the shower. Busy constant train station noise.

    5.8

  • Rob
      United Kingdom
    September 1, 2014

    The hotel facilities and the location to the town

    Room was very disappointing. We have stayed in much better 3 star accommodation.........

    5.4

  • Anonymous
      United Kingdom
    September 1, 2014

    Nice hotel, good value for money and great location.

    Very small double bed!

    7.1

  • Deoduth
      United Kingdom
    September 1, 2014

    Helpful and friendly staff. They went out their way to change our room from 5th floor as my wife had difficulty managing the stairs.

    8.3

  • Beatrice
      United Kingdom
    September 1, 2014

    Friendly, helpful staff

    Found sash window difficult to close, but a very nice member of staff came to close window when we rang reception for help.

    7.9

  • Don
      Australia
    August 31, 2014

    dining room

    no hot water and no satisfactory explanation by staff

    6.3

  • John
      United Kingdom
    August 31, 2014

    location Gardens

    Used Tampon in Bedroom! Noise. Staff very poor

    3.8

  • Amanda
      United Kingdom
    August 31, 2014

    Location to York City centre excellent.

    Older rooms in the hotel room 122 where we stayed (after booking superior garden room which was to small) we asked to be moved.rear of the property/railway station are in great need of refurbishment and sound proofing.

    7.9

  • Richard
      United Kingdom
    August 31, 2014

    Large, grand old building with plenty of character and charm.

    Rooms were dated, stuffy, hot water wasn't working properly!

    5.4

  • Anonymous
      United Kingdom
    August 31, 2014

    Great location. Staff and breakfast

    Basement room, people easily looking in from the street and royal mail offices.

    7.9

  • Anonymous
      United Kingdom
    August 31, 2014

    comfortable bed

    there are not enough drawers or shelves to place clothes for a week's stay

    7.1

  • Chester
      United States of America
    August 31, 2014

    Beautiful historical building right next to train station

    Was problem getting hot water

    8.3

  • Philip
      United Kingdom
    August 30, 2014

    Courtesy and attention

    Nothing

    9.6

  • Mandy
      United Kingdom
    August 30, 2014

    Needed fresh new pillows

    9.2

  • Anonymous
      Ireland
    August 29, 2014

    Location

    Room was clean. Old fashioned. No a/c. Creaky floor.

    6.7

  • Peter
      Switzerland
    August 29, 2014

    Had an excellent evening meal at the hotel dining room. Super view of city skyline.

    Bedroom small and poky. Overall decor a bit tired.

    6.7

  • William
      United Kingdom
    August 28, 2014

    had to go back twice to reception couldnt find our room , the staff we asked whilst looking for our room kept sending us in circles cos they said they dint know were it was either , would of been helpful for a porter to take us there, rooms need upgrading , very stuffy,

    6.7

  • Sarah
      United Kingdom
    August 28, 2014

    Hotel and staff were fab

    Room to small next to main road

    7.5

  • Julia
      United Kingdom
    August 27, 2014

    location, breakfast

    total lack of hot water

    7.1

  • Lindsey
      United Kingdom
    August 27, 2014

    Location

    Staff were rude and in helpful. I asked and paid for a family room with cot and this is not what I received and I asked for an easily accessible room as my daughter is disabled and again this was not what I received.

    4.6

  • Anonymous
      United Kingdom
    August 27, 2014

    Gorgeous hotel, friendly staff and right beside the station!

    No air conditioning and the hotel was boiling causing some restless sleep.

    8.3

  • Andrew
      United Kingdom
    August 27, 2014

    Staff and near to city center

    Shabby, tiles in bathroom black , skirting boards need painting

    6.3

  • Catherine
      United Kingdom
    August 26, 2014

    Being able to book in early so that I could use my room to get ready for the races

    Damp patch on the wall

    8.8

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