Sofitel London Gatwick    

Easy access from airport. Clean and efficient

Breakfast very expensive and only buffet. No a la carte menu

Comfortable room and bed. Good bathroom lovely hot water. Surprisingly quiet. Close to Terminal. Very convenient altogether.

The bed was super comfortable

the bath could have been deeper

unbeatable location (inside LGW) usually high "Sofitel quality" very comfortable bed!

it was great to have complimentary wifi but its speed could be improved

Proximity to air-terminal. Reasonable value for money. Efficient, helpful, pleasant staff.

very friendly of a airport hotel,very high standard of cleanliness.

after a long fright all we would have liked was a choice of light meals.being gluten free found the choice very limited.

The beds and pillows were very comfortable which you dont expect in hotels. The staff were very polite and attentive.

The rooms did have air conditioning which as usual is a bit noisey, it would have been nice to open a window for fresh air but we couldnt. The restaurants choice was good but a bit over the top for most tastes.

Location close to airport terminal. excellent if pricey food in Brasserie

Not enough milk in room for tea!

Bit expensive for an overnight stay

Convenient to the airport - essential for early morning flight

I ordered a drink in the Brasserie bar and the bill included a12% tip. I was informed by the waitress that it was optional, but it was an intimidating situation and I did what I'm sure most people do - pay it.

Closeness to terminal

Not enough child friendly menus

Location - a short walk to the terminal. This is a standard transit/business hotel.

close to airport easy to find nice luxury room friendly staff treated us really special as it was our honeymoon

The room was far superior to the hilton at Gatwick. The bed was very comfortable and the bathroom a good size

Slow check in

Friendly and helpful at reception. Very comfortable room with lovely soft pillows and good quality bed linen. The hotel was directly connected to the north terminal at the airport, so very convenient for us.

Nothing.

upgraded us for free when i mentioned it was our honeymoon. Location was perfect. omfy bed and large room.

Food was good but at £50 for a beer, a glass of wine, burger and a pizza! Expensive. The room was also expensive at £100.

Bed very comfortable Chinese restaurant was exellent

Convenience, nice comfy bed

Small room, Chinese restaurant food very average

The location is excellent for late arrivals and early morning flights. The beds were extremely comfortable. I just wish I had been able to stay longer than the 5 hours between my flights.

I felt the cost of the breakfast was rather high although my friend did enjoy it.

Convenient, smart, extremely helpful staff, good food and wine, comfortable well maintained room.

For a hotel attached to an airport it does well. Prices are high but you'r paying for convenience. Restuarnat prices were high but it is very good food which starts the holiday with a smile.

Convenience, excellent quality rooms, comfortable beds, clean and modern.

Nice comfortable room well set up.

Very expensive meals a lift was out when i left so slightly more difficult to leave than it should have been.Unfortunatly you can hear the guests next door when they are a little noisy!

Everything worked as it should. Internet was easy to 'operate'. Bath products were good quality. Room service was friendly. All-in-all, it did everything it said on the tin and my 'badpoints' are relatively trivial.

Room was slightly too small for two suitcases. Music in the Club Lounge on the 8th floor was dreadful. Not enough hangers and hanging space and definitely not enough drawer space.

The hotel was clean and the beds were comfortable

I think the staff did not communicate very well at all! The good for room service was shockingly poor, the taste was poor and for the amount of money you paid it was terrible, e.g almost £6 for 10 chips- shocking.

Lovely hotel. Staff very good. Convenience to airport.

Prices