Maybe new owners? Awful, wrong room, staff disinterested. Room not cleaned whilst staying, wet towels left in room, dirty room, rotting food left by previous guests under bedside table, no clean cups, water glasses, at 18.00 after complaining fresh towels were bought. Throughout my stay no eye contact or pleasantries were made by the staff who were busy chatting & using iPhones. Breakfast was dire, stale coffee out of a flask, no decaf, no fruit ie; grapefruit prunes peaches only cereal. Juice out of a supermarket longlife carton, the cooked breakfast was nice although toast given at the same time on top- no toast rack. No salt & pepper, butter on table. Advert to book for Father's Day Lunch on table- it was August 21st. No extra toast available or croissant or marmite honey etc, very poor. When leaving with two large cases no offer or help offered to carry down tall & winding stairs. I will not be booking there again, so disappointed.
Stayed many times during my son's three years at University, very good location, was planning to book for our family for his Graduation ceremony.