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Mercure Letchworth Hall Hotel
Letchworth Lane, Letchworth, SG6 3NP – Show map
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6 reasons to choose Mercure Letchworth Hall Hotel
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2 properties in Letchworth
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128 verified reviews
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Mercure Letchworth Hall Hotel's staff speak: English
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Golf course (within 3 km), Hiking, Sauna, Fitness centre, Solarium, Spa and wellness centre, Massage, Hot tub, Hammam, Indoor pool, Indoor pool (all year), Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, Car hire, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Concierge service, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 14:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Extra beds are not available.
There is no capacity for cots in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Letchworth Hall Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Based on 128 reviews
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Ease of access, plenty of parking, comfortable room.
Gloomy bar and public areas.
hotel was lovely, and breakfast was excellent, will stay here again!
REception staff excellent but staff in evening restaurant seemed to lack co-ordination in their duties.
Ethos was good. Nice atmosphere.
Window catch was broken and coul dnot shut the window fully.
Nice Hotel in nice location. Attentive dining room staff also staff generally.
Although the housekeeping was good the smell of cigar or cigarette smoke was intolerable in room 64, so will not be staying there again. It was so bad we could not sleep, plus the window was locked and there was no way to get fresh air into the room other than opening the door to the corridor which made no differance. Awful and really poor. Queues at reception are always expected but the sole member of staff was run of his feet and kept having to visit the room behind reception it took ages. Back to Premier group i guess. Regards David Henderson
Comfortable rooms Nice setting
Slow, disinterested staff after check-in. Looked very disorganized when we were there. First night opted for bar menu. Slow to take order. Sow to arrive and serve. 2 star food in a 4 star hotel. WiFi working in reception and downstairs but not in rooms.
Breakfast in a nicely furbished room. Buffet had everything Room wel equipped
Shower really too small.. Bathroom soaking wet after just one shower. Airconditioner blowing right at you whilst in bed or at desk
Use of the pool was relaxing. Staff were helpful in moving us to a quiet room as there was a wedding reception in the evening
Able to park our rental car close to our room. Excellent room with plenty of floor space.
Beautiful old building that was well maintained,
Food was mediocre, on of my party wanted a main meal that was on the bar menu which was refused. The bathrooms in 3 out of4 rooms had not used and not cleaned
The Breakfast was superb
Room had cobwebs in it
Location and friendly/serviceminded personnel
WiFi not working in room. Several light bulbs were not working and low standard on bathroom and a very small room. Excpeted more for the cost of the room.
Very friendly and accommodating staff. A place lives or dies by it's staff and everyone we met were friendly, courteous and extremely helpful.
Wifi a bit slow on occaisions
most staff were great, grounds were nice well kept.
the ensuite had spiderwebs over towel rail, corners of floor, and toilet, and had been there some time as they were covered in dust. also the air conditioner was as noisey as hell could not stay in same room as air con, and it was covered in spiderwebs, window latches were broken seems the room was broken into at some time, told staff member on afternoon of arrival all of the above, had no feedback at all, it spoiled a nice break, Letchworth hall hotel has one too many stars I think.
I loved the room space and cleanliness and the location near the golf course was peaceful. The shower and toiletries were lovely. A very pleasant stay!
Staff were lovely.
Restaurant is over priced for what it is Our bathroom blind could have done with being replaced sometime a ago and just needed a bit of a spruce up
We thought the service was very good, staff attentive. The only one thing we would say is that trying to contact the hotel by phone was very difficult.
Under resourced reception staff, whilst the staff where nothing but brilliant booking people in phone calls went unanswerd, the answer is not to tell reception staff to ans calls but to have an additional staff member.
Staff were very good, food good, choice good. Bar nice & comfortable, hotel all over very clean.
Bar prices high, towel left in shower cubicle and shower leaked, so towel wet. Shower head to big for shower cubicle. Bedside lights didn't work. Bed not that comfortable.
Disgusting dirty blinds in bathroom Blocked toilet. Toilet virtually in the shower! Broken window Previous guests rubbish Over priced average food Air con switch unreachable Pool only for fast lane swimmers dreadful I asked manager to call me - s/he hasnt
See above Awful!
the air con did not work (only blows hot) the window was locked could not be opened on arrival we were given a very small room which did not match the discription when booking on line grudgingly we were given another room more like a sanua to be honest when having a drink in the bar it took ten miniutes to be served the bar staff youg and appeared to be trainees
poor quality food repetitive menu, just called different things. would be fantastic place to stay if evening meals were better
It's the best hotel in the area for the money but need to book ahead as it's often full when trying to book last minute Good location for Stevenage/Letchworth/Welwyn area providing you have a car Majority of rooms are modern and well appointed but try to avoid older rooms located in the origional building which can be small and very warm in summer months. All the facilities required by todays business travellers ar avaiable
Rooms in the original building, can be hit and miss, much prefer rooms in the newer larger extension.
The location, facilities and the quality of the food
Lovely place to stay. Good restaurant/ breakfast. Friendly staff
The fact that there was only one kind of English Beer. When in the uk we want local/british beer.
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