They charged for extra milk for tea in my room, which I never usually pay an additional fee for.
I was also under the impression they arranged transfers to and from airport as part of their service and I emailed them to request a pick up, but I heard nothing back.
I didn't think the fee for a one-night stay was quite worth the money.
Location, resraurants, breakfast- very good. They also catered for gluten free which was great.
Spa- was ok, the jacuzzi was not warm enough for me personally and in general this provision lacked the wow factor.
The room a deluxe double was ok, nothing amazing however the bed was very comfortable.
The service from staff was reasonably ok.