Lichfield House  

Not a great deal, sorry to say! Very noisy at the front. No breakfast served? Not good! No food to be eaten in the room: Bad news!! If you were to list that on your Webside, I feel that your bookings will suffer. I think that you need to do more to improve the service that you are providing.

Tis is not a complaint but an observation. You need to change the current toilet suite in the Cromwell room for a 'close coupling' one with a slimline cistern so that when the door opens it does not hit the toilet seat thus making entry into the ensuite difficult. Secondly, the wash basin is a disaster. the space allowed for the basin between the shower cubicle and the wall is far too small.

Location to Hove and Brighton

No staff. Entry was by code system . Bedroom furniture was substandard. It needed a lot more loving than a lick of paint. Checkout was by intercom which obviously went through to someone on a mobile. Altogether an average stay.

Adequate room comfy bed good shower,shame there were no breakfast facilities but the young Polish lady was very helpful

Excellent location in Hove, close to central Brighton. Restaurants and pubs nearby. For the price the room was perfectly comfortable, warm and had good facilities. It was a little small but fine for just one night.

After reading some of the poor reviews (what do people expect for £60?) we were slightly concerned, but were pleasantly surprised on arrival. The hotel is clean and comfortable and the service is very good (our original room was unavailable and we received a phone call the day before to apologise and explain). There isn't a reception, but it's not a problem as there's a telephone number if you have any concerns. The room had everything we required - iron, hairdryer etc and is within walking distance of the centre of Brighton.

We really enjoyed our stay. It was really central with little noise. Was clean and good value for money. Would use again.

The tv reception was poor so not watchable but didnt really mind !!

We liked the freedom and convenience of the check in and out service. The room was clean and to our taste and the location was excellent.

Th only thing I would say is although the self check in is conveinient, some may prefer to talk to someone in person especially if any problem should occur.

Cleaning lady - who was the only member of staff onsite daily - was friendly and helpful

During our staff there was a serious problem with the with the plumbing which caused an unbearable noise day and night. Web site was misleading - there is no breakfast and no WiFi

I didn't like anything about my stay at Lichfield house.

I would strongly advise against stay at this hotel (actually guesthouse as there is no reception or human face to it). I don't understand how it earned its four stars. My room, although heavily discounted, was valued at £100 per night (a double). However it was barely bigger than the bed (which was broken - a snapped slat underneath left a depression in the bed) and had originally formed part of the front room of the hotel. The room was filthy - a thick layer of grime on all surfaces. The decor was also very disappointing - dated and ugly. Booking.com advertises an inclusive continental breakfast of "warm croissants, fresh fruit and fresh juices are available each morning, alongside traditional cooked breakfasts." (Accessed on 31st August 2011 on booking, and currently on 5th September 2011 at time of review writing). Breakfast was also advertised in the hotel's guest guidebook. Upon investigation in the morning we quickly ascertained there was no breakfast - I called the reception and was told bluntly and rudely that I was wrong, that breakfast was never advertised and "was not included in the rates". I found out that not only was breakfast "not included", but it also did not exist - as the breakfast room (next door to our room) was evidently being renovated into another bedroom (we spotted a toilet being fitted into the room - another micro-en suite). Due to these renovations the hotel was effectively a noisy and dirty building site. There were also major issues with a boiler throughout the night, resulting in a loud repetitive thump at (very) regular intervals. If we had not been exhausted after a day of travelling we would have taken our business elsewhere. I was very upset by the obvious con this establishment is: filthy, noisy, deceptive, and without the smallest notion of customer service. I have stayed in cleaner and more pleasant youth hostels.

The room was very well presented, clean but basic. Athough some of the retro features ie furniture, bed etc were a nice touch, it may not be to everyone's taste.The important thing was it provided a good nights sleep, it was quiet and we were undisturbed.

The decor was a bit drab and needed redoing ie skirting boards/walls/carpets etc. The most important thing that needs correcting is the ensuite wetroom. At first we were impressed, but when we came to use it, the water was not draining properly and very soon we realised it was leaking through the bathroom door into the bedroom on the carpet leaving a big wet patch. We tried rolling up a towel and placing it inside the door but it did not seem to work. Maybe the shower should have been placed in the right corner(where the basin is) and toilet where shower is.The set up is wrong and pretty soon you will have problems with leaks into floor below and damage to floors.Please get this rectified.

They advertaise that room comes with breakfast but it didn't. They should change hotel rules on there books.

Can not answer the first question since we never saw any staff!!