Linton Lodge - Best Western

The location and convenience to city centre. The receptionist was extremely informative and helpful at all times.

Choice of menu for bar and restaurant food

We had dinner but the service was appalling.

I really liked the service and the fact that wifi and tea/snacks were included (so many hotels nickle and dime).

Slightly insufficient heating for November!

The receptionist on arrival - good sense of humour

Rooms were cold - heating did not come on till 6 pm; Receptionist on morning of departure assumed wrong surnames

Friendly staff

The bed was very uncomfortable.

The staff were friendly. It was very easy to get into town on the bus and this ran late into the night. The room was basic but clean

It took a very long time to get wet in the shower ! Most hotels have a pressurised system, this however was a real disappointment.

The lead reception gentleman was friendly, the location excellent and the room clean but overcrowded (3 beds)

Food was very poor and service slow ( we would have preferred our wine with the first course). The desserts were atrocious.The staff was slow, linguistically challenged and mainly lacking training.

The pleasantness of the staff. Particularly the receptionist Vas who could not have been nicer when we arrived and asked to have our luggage stored until check in. All staff were extremely helpful when asked anything.

When I went to make a cup of coffee in the room, I found both cups dirty. It's this lack of attention to detail lets this hotel down badly.

The heating was not working, the clothes rail in the cupboard was broken, the bathroom door did not close

The 4-4:30 am deliveries were noisy. The hot water didn't work our first day but was immediately fixed after we told the front desk. The walk into town took at least 30 min. (and we walk a 15-20 min. mile), not the 20 min. advertised.

The room was warm (important in late October!) and comfortable. It was excerptionally clean - the bathroom sparkled! All the staff were friendly and helpful. This invcludes reception, cleaning, night porters.

Allthough 24 hr room service was available, there was no menu in our room. When we did order a late snack, it arrived promptly, but was a little boring. e.g. No dressing on the salad garnish. But this is a small niggle.

Relaxed atmosphere and the ability to leave the car and walk to explore Oxford.

It is situated on a really nice area, Summertown. Good value. The staff were helpful.

No mini bar in the room & the floorboards above us were hilariously squeaky.