The Liongate Hotel  

Great setting, Nice service.

No facility for food ie a snack or bar menu.

The hotel staff were friendly and the breakfast was good.

Making up the room consisted of partially tucking in the quilt under the mattress. The squeaky floor was annoying. The temperature of the shower was very difficult to set. The shower is connected to the bath taps; after setting the temperature, the water is scalding when it is transferred to the shower. Also, moving the shower head up increases the temperature.

Cooked breakfast was excellent

The hallways are grubby and need redecorating. The coffee at breakfast was terrible - a fresh caffetier would have been nice.

Friendly staff, clean bed, towels, and a good breakfast. Good location. Value for money.

Room was cold and Hotel does need some updating.

The bed was comfortable and the bathroom was clean.

The hotel is in a glamorous location, but needs to be totally refurbished. The outside looks tatty, with paint peeling off the walls, and the room was no better, with the wall paperfollowing suit. The sofa was a dust trap and the bed had no undersheet. Breakfast was barely adequate, the fried eggs were only just cooked. Overall, we were very disappointed, and glad we only booked one night.

Friendly staff, ideal base for Hampton Court and surrounding area. Excellent breakfast.

The actual hotel in need of a spruce up, nothing a lick of paint and new carpets would sort out. Televisions in rooms could benefit from being on a higher stand or wall mounted.

Location was great, breakfast was tasty, staff were friendly and bed linen was clean. Our friends room smelt really damp and was pretty awfull, they complained and were given the choice of 4 more rooms to chose from which made the situation a lot better.

Room was very run down, wall paper was peeling off the walls. T.v was really old and hardly any reception. Curtains were broken and shower had no power at all. Rooms needs complete re-decoration.

My room was larger than I expected, breakfast was served from 7am which was ideal for me and there was free parking. Paid £75 per night which is not too bad for the location.

No evening meals are served! Luckily there is a nice pub across the road which serves great food at a fair price (The Kings Arms) and the staff are really friendly.The shower had very little pressure. Creaky floorboards but as I was on the top floor it didnt bother me just felt sorry for whoever was in the room below.

it was a good night no noise

The staff were very friendly and helpful. I had a single room booked for the first night and a double for the second but they very helpfully put me in a double for both so I didn't have to change. They also changed the sheets after the first night as it should have been a separate booking. Fantastic location for Hampton Court Palace as it is literally opposite and I could see the maze out of my window. It is also conveniently located for the train station, being only a ten minute walk. There are restaurants in close walking distance

It is slightly worn around the edges but fair for the price

Hotel is next to Deer Park

Hotel is awful, the first room in the Mews, we had smelled, sink was cracked, there was mould growing in around the bath and on the shower curtain. The fire door didn't close. Windows didn't shut and I really don't know how they get away with it as it must be contravening a whole host of fire and health & safety regulation! I would never book this hotel again and would recommend that you don't offer it to other clients!!!!!!

The location of this hotel and the fact that it had a car park meant that it was an excellent base for visiting Hampton Court Palace. Reception staff were friendly and efficient and the cooked breakfast was excellent.

Our room was on the top floor and was extremely hot. Despite leaving the fan on all night it was not conducive to sleep. However, this was the last room available when we booked and other rooms were larger and probably more comfortable. The hotel did not serve food in the evening, but there were several restaurants about 10 minutes' walk away on both sides of the river.

Location near to Hampton Court Palace. Free parking. Breakfast was fine.

First impressions, dirty, poorly maintained, needs renovating. Had to hang the curtains up so we could close them! Very nice old building but worn out and grimy. Windows rotten and almost falling out of the walls, damp patches on ceiling and walls. Wouldnt recommend this place until its been fixed up!