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Newest reviews for Lion Quays Hotel & Spa

  • Anonymous
      United Kingdom
    2 September 2014

    Location, staff, food, the list is endless!

    Nothing, couldn't fault it!

    10

  • Paul
      United Kingdom
    31 August 2014

    Being together in peaceful surroundings.

    A little disappointed on this occassion. It was my fiancee 50th birthday. There was no champagne in the room as requested. No bottles of water, had to ask the following day. The beds were single pushed together.

    10

  • Ray
      United Kingdom
    30 August 2014

    The canal side location and the Waterside restaurant - attentive staff and excellent food at reasonable prices. Very pleased to see extensive use of energy saving LED lighting throughout the establishment.

    Cracked wash basin in room 119 - unbelievable for a 4 star establishment

    7.9

  • Patricia
      United Kingdom
    30 August 2014

    Restaurant food and service Location

    7.9

  • Vanessa
      United Kingdom
    29 August 2014

    The staff were friendly and helpful and the choices at breakfast were good. Nice bar areas to sit in and there is a lovely patio area overlooking the canal. We booked an executive room overlooking the canal and watched the long boats go by - very pleasant stay.

    The first executive room we were shown was not up to standard at all, but when we asked to be moved we were given a much better and larger room.

    7.5

  • Anonymous
      United Kingdom
    24 August 2014

    Great buffet breakfast. Loved the view of the canal from our room.

    Couldn't get wifi working. Very disappointed. Quite noisy on our floor. Could hear noise from room next door.

    7.1

  • Ben
      United Kingdom
    24 August 2014

    Great location and setting

    Over priced food and bad service in the restaurant a massive let down. Won't go back.

    5.4

  • Tony
      New Zealand
    24 August 2014

    The place was nice and clean, nothing was old like some

    The wifi just had so many issues to get on. Would take 30 minutes to find it if it did. We stay 3 different days and same problem.

    8.3

  • Gail
      United Kingdom
    19 August 2014

    Food was excellent . Service very good

    Waited to be served a drink in the reception bar for quite a while

    9.2

  • Jessica
      United Kingdom
    19 August 2014

    excellent location, lovely comfortable rooms, lovely breakfast

    evening meal was ok, sirloin steak was very tough and chocolate from fondue dessert was very bitter

    10

  • Derek
      United Kingdom
    17 August 2014

    staff helpful and friendly

    we found eating at the hotel was expensive and felt the closure of the pool was a little early for our liking

    8.8

  • Anonymous
      United Kingdom
    12 August 2014

    Spa facilities excellent Setting pretty Overall aspect of the hotel brilliant Breakfast was fantastic

    Marks on carpet in the room. Around the top of the cot for my toddler was stained. Decor tired, tiled roof was tatty. Double aspect room with blind on one window therefore unable to make room dark enough. Noisy end of hotel (main road and overlooking beer garden). Could hear the people in the room next room clearly, especially when using the toilet!!

    7.9

  • Anonymous
      United Kingdom
    12 August 2014

    Lovely setting with good facilities to hand. Ease of car parking and easy to find being just off the A5

    Wifi reception not good.

    7.9

  • Thomas
      United Kingdom
    11 August 2014

    Everything

    10

  • Anonymous
      United Kingdom
    6 August 2014

    The food was fantastic, we had both dinner and breakfast and could not fault quality, quantity or cost.

    We had a hen party in the room opposite us and they were very loud late into the night.

    9.6

  • Claire
      United Kingdom
    5 August 2014

    The country club & spa facilities. Very clean & good equipment but disappointing that jacuzzi was out of order

    I didn't think that the standard of room was 'luxury' which is what I paid for. Toilet flush broken, fan in bathroom didn't work & shower gel not replaced. Heater in bedroom hanging & then fell off the wall, bedding stained, 1 chair between 2 guests & room was small. Balcony tiny, covered in bird muck and had half smoked cigarettes shoved between it and wall. Breakfast on the first morning was poor, no plates, dirty cereal dishes and no yoghurt, scrambled egg or muesli ? Better the second morning.

    6.5

  • Stephen
      United Kingdom
    5 August 2014

    The restaurant called Nicos was terrible waited 2 hours yes 2hours for food and when it finally arrived it was burnt sent it back went to bed

    7.5

  • Sandra
      United Kingdom
    4 August 2014

    The location the room and facilities. Hotel food was excellent and all the staff were really friendly and helpful. We both enjoyed the leisure and spa treatments. The whole experience made our holiday very special. We will certainly be going back!!

    Just a shame the jacussi was out of order in the leisure area. One other thing which is only a small critiscm is the mirror in our room was positioned too high on the wall so you had to stand up to dry your hair and put on make-up, so you could not use it as a dressing table. Apart from that eeverything else was great.

    10

  • Thomas
      United Kingdom
    3 August 2014

    Swimming facilities and food was good but everything was a bit pricey

    Prices

    7.1

  • Simon
      United Kingdom
    3 August 2014

    Location

    The price included use of spa

    6.7

  • Simon
      United Kingdom
    1 August 2014

    Great location , friendly staff, good wine and food.

    Spa block isn't attached to the hotel, no probs if its a nice day... Hotel is a popular wedding reception venue. If you want a quite evening I'd suggest checking if there's a wedding on that day..

    9.2

  • Ann
      United Kingdom
    1 August 2014

    The opportunity to meet up with our daughter and family who had hired a narrowboat on the canal amd were able to moor and have dinner with us at the hotel. Had a really good meal in lovely surroundings

    Not being able to access Wifi in our room

    10

  • Anonymous
      United Kingdom
    31 July 2014

    layout of hotel and gardens plus availability of health club, all excellent. Very nice confortable room (Nr 233). Staff very helpful.

    We had an eve meal in main restaurant, we chose the steak. Very poor quality, not cooked as requested after 2-attempts!!

    9.6

  • Julie
      United Kingdom
    31 July 2014

    Pleasant location with walks from the door along the canal path. Nice terrace outside the Waterside Restaurant overlooking the canal. Good facilities at the spa. The staff were charming and helpful.

    En-suite wet room flooded when I had a shower, I think due to plug being blocked, (just about managed to prevent water trickling through to the bedroom using every towel I could lay my hands on)! No remote in the room to operate the TV. Walls very thin - could hear everything in the next room.

    6.7

  • Cathy
      United Kingdom
    30 July 2014

    Nice hotel very friendly staff. Spa facilities excellent. Amazing swimming pool.

    Hotel rooms don't have air conditioning had to sleep with windows open and wedding reception taking place noisy until 2.30am so unable to sleep. Disappointing.

    7.9

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