Lion Quays Waterside Hotel and Resort  

The bed was extremely comfortable and the bedding and towels of good quality. Cleanliness was excellent too.

First impressions of the hotel were excellent, the room was very clean and the location overlooking the canal was excellent. The hotel staff were very friendly and helpful. The food in the waterside restaurant was delicious, the service was also good. The breakfasts were also great with a good selection of food. It was nice to have some of the spa facilities included in the price as well. Would go again but would always request a canal view. I really enjoyed my stay here.

I feel that Nico's restaurant let the hotel down, the food was okay however there was shell in the sauce that accompanied the mussels which was a bit off putting. There was a man playing a guitar for the whole evening which would have been enjoyable however he was far too loud and did not have a break, you couldn't hear yourself think never mind speak to other members of the party! If I went again I would not chose to visit this restaurant. The website also does not make it clear that although you pay for bed, breakfast and evening meal you only in fact get a £20 voucher towards your evening meal and you can not use it for drinks.

I loved the peacefulness and the setting of the whole place. Me and my partner had a fantastic weekend stay, we are planning on another visit in the autumn. 10 out of 10 honestly. Sophie and Lee

spa world was good. Also breakfast was very nice.

Didnt like that there was no fridges in the room. Rooms are small we got upgraded and had to pay extra but room was still small.Also has to walk a min or so to the facities i thought they would be in the same building.The public use the gym and pool etc so not as private as i thought.I wouldn't stay there again.

Meeting up with family and the general ambiance.

The Hotel is one of our favourite's, nothing to dislike about the hotel but do feel the waiting staff in the Waterside Restaurant although very friendly are lacking in experience.

having the spa, hotel and cuisine all in the same area

there was a wedding on the saturday and i felt that the hotel should have made me aware of this at booking due to the ammount of noise from the disco in the evening. i had travelled from west yorkshire with my husband as newly weds and the music could be heard in our room this went on untill 12.40am. out room was overlooking the conservatory insted we would have been better placed at the other end.carpet stained in the room

Pure relaxation and excellent service

There was a musty smell in the bathroom

This was booked as a birthday treat for myself, and i have got to say i loved the spa, the staff were so lovely! the hotel and rooms were beautiful!! I feel it was value for money. Apart from a few let downs, i would definetly return.

In the room, we had no information sheets regarding the hotel, and also missing items such as a spoon for the tea & also no milk. With the waterside restaurant, we had to wait 40 minutes for starters - then after we complained, we had a complimtentary drink each and then the starters were served, however the main was served literally straight after we had eat it, which wasn't ideal!

We had dinner bed and breakfast at the hotel, plus access to the Spa facilities. After taking advantage of all the facilities, the hydrotherapy pool, sauna, steam room, swimming pool, loungers, we came away feeling refreshed, relaxed, and raring to go. Would recommend this short break to anyone.

It's a great location, the staff were really friendly from the moment we arrived and the rooms were well furnished and spotless. We used the leisure club and again this was spotless, and had a lovely meal in the Waterside Restaurant in the evening. It's location on the canalside makes is good for walks, and despite being so accessible from the road you don't hear any noise from it.

It was a little chaotic at breakfast, with items running out on the buffet and not being replaced quickly enough. Consequently, people had hot food on plates that went cold while they waited for other items to arrive. Fresh fruit, juice, and bread for toast also ran out and was not replaced until guests brought it to the staffs' attention.

Evening meal and breakfast excellent. Carpet in room needed cleaning, some large black marks. Shower not very good. Poor pressure, cool water. Did not complain, no time throughout day, crowds when booking out.

We had a lovely time hear.the Spa was just heaven. The canal was lovely and piecfull. The staff were accomerdating. Food !! Top marks. This was a last minuite booking an well worth it.

I didn't like the fact we had to pay extra for the thearapy pool. I try,d to book under spa deals but no rooms available so I booked the hotel expecting the same. For me this realy let it down.

The location and facilities are excellent......!! Staff are pleasant and very helpful. Spa facilities are outstanding however, very busy...!

On both mornings I did not have hot water in room 227. I did mention it on the first morning but as I was leaving the hotel, packing/checking out/etc, I did not mention it again