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St. Nicholas Place, Pier Head, Liverpool, L3 1QW, United Kingdom – Show map
Excellent location — rated 9.2/10! (score from 1310 reviews)
Rated by guests after their stay at Crowne Plaza Liverpool City Centre.
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120 properties in Liverpool
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1310 verified reviews
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Crowne Plaza Liverpool City Centre's staff speak: English
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Sauna, Fitness centre, Solarium, Hot tub, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs GBP 11 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Concierge service, Laundry, Dry cleaning, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, VIP room facilities
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Designated smoking area
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1310 reviews
Value for money
Show reviews from:
This 4-star contemporary hotel in Liverpool city centre has free Wi-Fi and views of the River Mersey. It offers a pool, a gym, an award-winning Italian restaurant and stylish, air-conditioned rooms.
Score from 817 reviews Very good
Just a 5-minute walk from Lime Street Rail Station, the 4-star Liverpool Marriott Hotel City Centre offers a fitness centre and an indoor swimming pool with a whirlpool spa bath.
Score from 657 reviews Very good
Just minutes from the Albert Dock and Liverpool ONE shopping centre, Hampton by Hilton Liverpool City Centre offers modern rooms with free Wi-Fi. There is a fitness room on site.
Score from 1698 reviews Fabulous
Atlantic Tower by Thistle overlooks the dock front, with views of the River Mersey. The modern accommodation is just 10 minutes’ walk from Albert Dock and Liverpool One shopping complex.
Score from 1127 reviews Very good
Great location, within walking distance from Liverpool One which was great for us as we were planning on going shopping ! Staff were very friendly and polite, nothing was too much hassle! Room was fab and very clean. Boyfriend was happy with sky sports in the room! It was a great stay and will definitely return to this hotel
Location. Really nice hotel. Great staff
That duvet. Too hot! And the bar prices :(
The room was dusty making the stay uncomfortable
A very convienient location with carparking at the waterfront near activities, museums, shopping and restaurants.
Location good. Room facilities good. Very friendly and helpful staff.
Parts of the hot breakfast was cold! Lighting in bathroom including mobile mirror not good for makeup etc. better signage to find front gate.
Everything! Surprise complimentary birthday cake, helpful staff, knowledge of things to do, good food, relaxed atmosphere.
No Quest channel on the TV :P
The hotel is lovely, great location, excellent facilities.
Having stayed in exactly the same room last time we visited, this time we were charged a surcharge of £15 for a twin room and also £11 for parking which wasn't included in advertised offer. Last time (only 2 months ago) we didn't have to pay these additional charges. I'm really disappointed.
Nice room very friendly staff Lesuire facilities very good food ok
Loads of room everywhere. Young children made very welcome. Great pool etc
could not get WiFi. Could do with more bar staff
Wonderful location for sightseeing and only 10 min walk to Liverpool One. Breakfast choice very good.
Bed was far too soft; not a comfortable night's sleep. We ate at the restaurant one evening and food was pretty terrible, especailly for the price paid. The next night we decided to eat out at Liverpool One which ended up a lot cheaper and much better quality.
Friendly Staff. Location. Easy walking distance to Liverpool One shopping centre, Albert Dock, Liverpool Museum and Beatles Story Museum. Swimming Pool (albeit only 1.35m deep) and gym facilities.
Furniture looked dated. Slow service at the Restaurant, however Room Service worked well (30mins wait).
Enjoyed every bit its an excellent all rounder hotel.Clean, modern fresh decor all to the highest standard the facilities and the lovely view were a bonus.Worth every penny and more!!not to mention wonderful staff esp the concierge.
Good sized and comfortable room with good view.
Staff very good restaurant very good food very good, nights sleep perfect room very nice and spacious
Swimming pool/sauna/steam room.
The air conditioning in the room was a joke. Had a very poor night's sleep - too hot or too noisy with the fan on full blast. Spoke to another guest who stays here a lot and he said this is a known problem. Please sort it out.
My home town has changed dramatically since I moved away and all for the better. Take a nice building and fill it full of nice scousers. Win win all day long.
WiFi is free but totally useless - very inconvenient.
Beds were extremely comfortable, the staff were friendly, parking was convenient and the breakfast was excellent.
Wifi was very slow.
The hotel is ideally situated for exploring Liverpool. The staff are friendly and helpful. The rooms are very clean and very quiet considering that we stayed at the front if the hotel. The food was excellent, breakfast is the best we have ever had!
Leisure area could benefit from a renovation. One staff member not polite, helpful or "bothered". However having a pool was welcome and passed one very wet and cold afternoon.
Lovely hotel, great facilities and location on the river. Staff were very friendly and helpful. Food was great. Would recommend to anyone.
Despite being busy for half term, staff went the extra mile, free upgrade, extra complimentary items & card & cake left for my husbands special 40th birthday!.
Breakfast room got very hot but noticed people dining in bar area so followed suit, this was a great cooler alternative.
Reception, Breakfast, Coffee Bar Staff friendly, Breakfast very good
Evening meal over priced Room not cleaned properly (left complaint at reception)
Modern hotel and comfortable bed with great swimming pool
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