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St. Nicholas Place, Pier Head, Liverpool City Centre, Liverpool, L3 1QW, United Kingdom – Show map
Excellent location — rated 9.2/10! (score from 1204 reviews)
Rated by guests after their stay at Crowne Plaza Liverpool City Centre.
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119 properties in Liverpool
Including hotels, apartments, villas and more.
1203 verified reviews
They speak your language!
Crowne Plaza Liverpool City Centre's staff speak: English
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Sauna, Fitness centre, Solarium, Hot tub, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Concierge service, Laundry, Dry cleaning, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, VIP room facilities
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Designated smoking area
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1204 reviews
Value for money
Show reviews from:
Next to Liverpool ONE Shopping centre, this Novotel boasts modern, 4-star rooms with 26-inch LCD TVs. Guests can enjoy the swimming pool, relax in the steam room, or exercise in the gym.
Score from 994 reviews Fabulous
Just minutes from the Albert Dock and Liverpool ONE shopping centre, Hampton by Hilton Liverpool City Centre offers modern rooms with free Wi-Fi. There is a fitness room on site.
Score from 1569 reviews Fabulous
In the heart of the Liverpool One development, this 4-star hotel has views over Albert Dock. Hilton Liverpool has a 24-hour gym and stylish, modern rooms featuring a flat-screen TV.
Score from 989 reviews Very good
Just a 5-minute walk from Lime Street Rail Station, the 4-star Liverpool Marriott Hotel City Centre offers a fitness centre and an indoor swimming pool with a whirlpool spa bath.
Score from 583 reviews Very good
Very friendly and very good breakfast. Nice pool area.
Only the up grade lounge. Not very well stocked or staffed. Cold hot drinks. But did not spoil our stay as otherwise a superb place to stay.
Customer service and facilities.
Staff were excellent
Nothing, all good
The free Wifi is a bit slow
Good facilities Friendly and Efficient Staff Well equiped and comfortable room Great location
Loved the location of the hotel, the staff and the actual hotel itself. Would recommend
Hotel had it all
the pillows not to my like
We really enjoyed our one night stay at the Crowns. It was very comfortable & central. We would definitely stay there again & would thoroughly recommend it to anyone
Rooms clean and comfortable with iron and board included without having to ask for them. Plus drinks.
It was a cold night and the heater worked for a bit then once reached temperature started to blow cold air in room. Was forever turning it on and off.
Staff were lovely and very helpful. Great location.
The maid was in the room at 3pm I had come back from shopping in the city wanting to get changed to go to the pool and sauna.
The staff were very helpfull and friendly the food was nice but a bit pricey the pool was very good and are hotel room was very comfy would defo stay here again the hotel is in a great location for all things shopping etc, really enjoyed are stay.
Wifi that's it . Should be free if a paying customer staying at the hotel.
Staff and hotel all good, would stay again.
Advertised free wifi, but it just wouldn't connect, when we complained we were just told, it should have connected, but they did offer a premium wifi service, at a cost, wasn't a lot of money, not the point !! Also, you are charged for parking overnight.
The very good location at the pier head.
The night we stay there was a party in the lobby. The misic was very loud. Could not sleep. This is not fair to the other guest in the house!
Very good staff - who all had good local knowlege Decent breakfast and good quality room just right distrance to shops, pubs and nightlife Liverpool is a great destination and will come again
the staff were very friendly and helpful. the choice of breakfast was also very good. we enjoyed the swimming pool and leisure facilities. the location was excellent and would definitely recommend this hotel.
Location, staff, parking facilities, breakfast, room, cleanliness.
Noisy parties in suites and conference rooms.
A little hard to find entrance - one way street
Great location and great friendly staff...
Friendly staff and service
Nothing to dislike
This is a good quality hotel on the Liverpool waterfront. Great for art, music, sport, shopping. Close to business district; pleasant staff; excellent breakfast. Leisure/health facilities available but I could not use them on this occasion.
Price: not cheap.
Loved the location a close to everyrhing I could walk everywhere I needed to go. Hotel itself had everything I needed food drinks and spa
The room was quite small and bathroom old fashioned apart from that all good
The hotel is in a prime spot and it is brilliant that it has its own car park. Beautiful hotel, lovely room, great staff (apart from one) and good breakfast. Marge, the duty housekeeping manager, couldn't have been nicer about the dreadful night we had spent at the Crowne Plaza.
Returned from night out to be met by someone being sick right outside the entrance. Lots of other drunk males near and in the lift - the language was really foul. Literature in room states that key cards will be asked for, before being allowed upstairs. This did not happen so we had to put up with loud mouthed idiots shouting up the bedroom corridor. Music level from wedding reception was ridiculously loud so this dictated when we could actually go to sleep. Well past 1am in the end, by the time all the drunks had settled! Complained at the time and was told, 'This is what happens when functions are on.' No apology at all! Clearly not enough security people around! If we had been warned there was a wedding reception on, we would probably not have stayed. Having said that, it is a shame people like that don't know how to behave in a lovely 4 star hotel! It was disgusting and totally ruined our stay.
Gym and swimming pool facilities are great and the support to running routes with towels, water and apples waiting is great.
WiFi speed- too slow
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