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St. Nicholas Place, Pier Head, Liverpool City Centre, Liverpool, L3 1QW – Show map
Excellent location — rated 9.3/10! (score from 1019 reviews)
Rated by guests after their stay at Crowne Plaza Liverpool City Centre.
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115 properties in Liverpool
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1019 verified reviews
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Crowne Plaza Liverpool City Centre's staff speak: English
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Sauna, Fitness centre, Solarium, Hot tub, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
Free! WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Concierge service, Laundry, Dry cleaning, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, VIP room facilities
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Designated smoking area
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Crowne Plaza Liverpool City Centre accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 1019 reviews
Value for money
Show reviews from:
At Liverpool’s Stanley Dock, the Titanic Hotel Liverpool is found in the site’s former North Warehouse, and offers stylish accommodation around 5 minutes’ drive from the city centre.
Score from 227 reviews Fabulous
This 4-star contemporary hotel in Liverpool city centre has free Wi-Fi and views of the River Mersey. It offers a pool, a gym, an award-winning Italian restaurant and stylish, air-conditioned rooms.
Score from 700 reviews Very good
Less than 500 metres from Liverpool Lime Street Rail Station, the central Britannia Adelphi has a white-marble indoor pool, a gym, free Wi-Fi and en suite rooms.
Score from 2805 reviews Review score
In the heart of the Liverpool One development, this 4-star hotel has views over Albert Dock. Hilton Liverpool has a 24-hour gym and stylish, modern rooms featuring a flat-screen TV.
Score from 867 reviews Fabulous
Great location, Comfy bed, great breakfast
Staff seem to have more time for each other than they do for guests...
Good comfortable beds and excellent breakfast options !
Lovely staff, great views and excellent hotel.
One thing that disappointed us was that we had to pay for parking.
Very quiet at night. Excellent breakfast.
Location was great, staff very friendly and helpful great view from room
Average buffet style breakfast in large dining area More a conference style hotel. Room was adequate but carpet could have done with a clean!
Fantastic Hotel, shame about the price of drinks in the bar
Staff were excellent - after a problem with not getting the room we wanted one lady in particular called Keyleigh went out of her way to make it up to us.
The room I booked was not available on check in - we were really disappointed.
Excellent location. Brilliant views of the Mersey.
Poor changing area in leisure complex, considering 4 star hotel. Definetly needs make over/upgrading.
Excellent staff, particularly at reception
The staff were all very friendly and helpful. The hotel is beautiful on the inside with many extra features. The food is excellent. Great location for shopping and night life. Would recomend to all.
It was all good even had a swim.
The only disappointment was the coffee and tea at breakfast. The coffee was served in a jug it was awful and if you wanted a proper coffee you had to pay for it at the bar. Not really what you would expect at such a good hotel. Big no no. If you wanted a recognised blend of tea you had to ask specifically and then they would get you one. This may seem trivial but breakfast is an important issue to a Brit and your first drink of the day needs to be a good one.
Everything was great especially breakfast !!
We loved this hotel! At first I thought I had paid to much for this hotel but when arriving it was amazing everyone was so friendly and happy to help. The breakfast and the evening meal was amazing such good value for money and the food was excellent! We will deffo returning to this hotel :)
Fantastic location, on river and next to the Liver Building. Ask for a room with a river view. Whole city has been transformed since we last visited (30 years ago!!).
Rooms need a revamp.
Very well run hotel, and excellent service and staff.
Nothing! All round excellent hotel.
Nice comfy bed!
Struggling to find something. Slightly overpriced breakfast rates.
Beds were tiny for two people- 4foot 6. Asked to move and they couldn't accommodate. The hotel overall just needed a good overall clean. Felt staff didn't care about our needs- they really lacked attentiveness
The location is great, being close to Albert dock and Liverpool 1. Swimming pool is a bonus.
Staff were very friendly and couldn't do enough for you. Location was excellent with views over the river and within easy access to all the city centre attractions.
Location and comfort
Having to pay for the car park
Clean & Comfortable
Location is far from the station
The docklands location, the staff helpfulness, the breakfasts (fantastic),the comfortable beds and the quietness.
Our room was not quite the water view we were hoping for,(it had a water view but side on). Other than that all great.
- The option of onsite parking. - Hotel was pleasant and incredibly quiet considering the location. - Staff were helpful, polite and informative. - Room catered for our needs. - Although we didn't have time to use them, the facilities on offer were amazing. - Superb location with great views. - Secure (security on the door to register incoming guests)
- A couple of stains on the bed throws and duvet. - Room wasn't cleaned at all during our two night stay. We didn't leave the room till the afternoon following a late drive up the previous night, but it'd be nice if the cleaners' came around again for missed rooms.
Don't eat in the restaurant !
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