The Grand Hotel  

The location was the only good thing about this (hotel)

The reception staff were unhelpful the room had wallpaper hanging off, the tiles in the bathroom were comming away from the wall in fact my wife nor myself could bring ourselfs to use the bath/ shower we stayed only one night in the morning we both just used the hand basin to wash our hands and left asap we put our cat in a cattery for the weekend and the cat had the better accommodation.

Good place to relax easy parking three pound for day and night

Bathroom could have been better and the windows

stayed for the weekend and had a great stay at this hotel

Good food. Friendly, helpful staff. Comfortable bed. Quiet enough for sleeping.

Music in the dining room.

Simply the worst hotel we have evr stayed in. An experience we will never repeat. Dirty, torn and broken furniture, staff attitude awful, entertainment fiited the clientel. My complaint about the filthy room was dealt with, but no staff or management member reported to me following up on my complaint.. I made written complaints and left my number, guess what? no one from the organisation has clled. What else did I expect

Good Breakfast and Tea Beer good if you like Tetleys Bitter

The room heating was not upto working order

w e liked the hotel because it was situated on the sea shore at llandudno the entertainment was also good.

the hotel was in need of refurbishment. the decor was tired.

It was a convenient place to stay on our journey to Ireland.

With it being near to Holy head, we would have thought that there would be a cooked breakfast available, but there was not. They did let us have cereal and toast but that was all that was on offer. The dining area was not very well marked out to what to do and at 9.50 per person, I would have thought that the staff would have been there to assist, but they were only waiting for the time to come when it was closed so that they could help themselves to what was left before diners had finished.

I d have stayed at the hotel on four occaisions , I think its very cosy great food ,and great entertainment , located perfect for walks and shopping , very warm and friendly atmosphere and good value for money.

I was staying for one night prior to catching the morning Holyhead ferry to Ireland. The whole deal was superb. I had the evening meall/carvery which was both great value and of excellent quality. I was leaving before breakfast but the staff set up a toast breakfast and coffee for me. Additionally they supplied me with a cereal. They were very efficient and very helpful. Thank you all. Austin O'Shea---Oxford

The entertainment was great.

everything, except the entertainment. In need of modernisation very run down.

Both myself and my husband had so many good reports about this hotel that we went for a 4 day break quite recently. I must admit we had a wonderful time, our room was on the fifth floor which was very roomy indeed, I have a feeling this was a family room though. Each member of staff was extremely helpful and did everything to make our stay thoroughly enjoyable. Although the hotel is very creaky due to the age of it, it was absolutely spotless, our room was cleaned every day and towels were changed even though we were only there for the 4 days.We had heard a few groans about the food beforehand but we could not find fault, the breakfast was a help yourself full english buffet and there was certainly plenty of it ! Overall, top marks to the Grand we will certainly stay there again..

Parking was an absolute nightmare during the day, but noticed early evening that free spaces were available round and about, Prices vary but if you can get outside the hotel its roughly £2.00 from 10.00am to 4pm then free from 4pm to 10am next morning , but you have to be quick to find the spaces. I think we will go by bus or train next time .

Good location.

No parking facilities. Window only into very small inner courtyard, which was not mentioned before. Breakfast buffet not being refilled enough.