Macdonald Loch Rannoch Hotel & Resort  

All the above

The room was extremely hot we had an unfortunate experience with the 'starter' which was very much over black peppered , however the staff were very good and bought another one.

Beautiful location

Pool not child friendly, no shallow end.

very good hotel as all macdonald hotels are staff 10/10 room very good dinner and breakfast well presented

very good hotel clean food very good

To be honest very little.

It just did not come close to living up to what we read on the website. Particularly in respect to the food. Out of three adults and one 3 year old who arrived fit and well we were all suffering bad tummy aches and feelings of nausea after two days and still are. The 3 year old suffered violent vomiting and having to visit the toilet throughout the second night. We witnessed staff bickering one evening. One of our party did not receive the Stornoway black pudding ordered for breakfast and when asked why was told "Sorry we have a lazy chef today". The lounge bar was tatty and not a nice environment. A large tv constantly had nothing but football on and when asked staff if some other channel could be tried I was told no that there was a demand to see the local Rangers and Celtic game? We were the only five residents in the bar apart from four locals or staff. Not all choices on the menu were available each evening with Lamb Shank not being available at all, any evening. We felt we were limited to poor value choices. I had a venison burger one evening and the chicken the other I would have been cheaper and had better quality at any fast food outlet. Because we had an energetic infant with us we choose not to dine in the restaurant in the interests of other guests so can not comment about the food there. Certainly bar food fell far far short of expectations. The majority of staff were reasonable and well trained but there are obviously issues seething away from conversations and comments we over heard. The high cost for our short stay we consider to be a real waste of money and will certainly not return to this venue again and probably not to any facilities within this group.

The warm welcome from staff on arrival, friendliness and williness of staff to assist making it easier to get settled in. The staff's knowledge of the area if one wanted to sightsee is most helpful. The cuisine and service, enjoyable and professional. Very good facilities for those who enjoy in door exercises.

the staff were excellent... thank you for a lovely stay..

Very Friendly and helpful staff. Food very good

A little more remote than we reallised - a car is essential! Hotel is a little "tired" in places!

1. Having a swimming pool (although the heating in it had broken down and was extremely cold during our stay). 2. The location - a beautiful part of Scotland with mountains and lochs on the doorstep. 3. Peaceful. 4. No need to pay for parking (as not in a city). 5. Good buffet breakfast. 6. Staff attentive.

1. Swimming pool water temperature very cold, steam room out of order, gym equipment sparse and not maintained well (e.g. the rowing machine).

The Hotel is in a beautiful location,has very attentive staff who will go that extra mile to make sure everything is to your satisfaction ,i would certinly recomend it. If i had one little gripe my husband is disabled and it would have been a great help if their had been a hand rail at the entrance.

It is a beautiful area and the view is very attractive. Breakfast was good.

The evening meal was poor and overpriced. The chicken was undercooked (pink) and then microwaved when it was sent back. The pool is shallow and was dominated by kids jumping in, as there is no supervision. The bed was hard and covering thin.

Great Location, great staff, although these seem very overworked or understaffed. Both amount to the same thing.Service was good, however it did seem that they were very flustered all the time. McDonald Hotels should employ enough staff for this to at least not seem obvious there are not enough on duty,

Breakfast was slow (35mins) and really small. (so am I)

Le site est superbe. Le salon très cocoon, avec sa cheminée et la moquette en tartan écossais, on a tous adoré. Le service est à la hauteur. Très agréable.