Macdonald Loch Rannoch Hotel & Resort  

To be honest very little.

It just did not come close to living up to what we read on the website. Particularly in respect to the food. Out of three adults and one 3 year old who arrived fit and well we were all suffering bad tummy aches and feelings of nausea after two days and still are. The 3 year old suffered violent vomiting and having to visit the toilet throughout the second night. We witnessed staff bickering one evening. One of our party did not receive the Stornoway black pudding ordered for breakfast and when asked why was told "Sorry we have a lazy chef today". The lounge bar was tatty and not a nice environment. A large tv constantly had nothing but football on and when asked staff if some other channel could be tried I was told no that there was a demand to see the local Rangers and Celtic game? We were the only five residents in the bar apart from four locals or staff. Not all choices on the menu were available each evening with Lamb Shank not being available at all, any evening. We felt we were limited to poor value choices. I had a venison burger one evening and the chicken the other I would have been cheaper and had better quality at any fast food outlet. Because we had an energetic infant with us we choose not to dine in the restaurant in the interests of other guests so can not comment about the food there. Certainly bar food fell far far short of expectations. The majority of staff were reasonable and well trained but there are obviously issues seething away from conversations and comments we over heard. The high cost for our short stay we consider to be a real waste of money and will certainly not return to this venue again and probably not to any facilities within this group.

the staff were very friendly and helpful,the room was very comfortable and relaxing and the view was fantastic,couldnt have asked for a better weekend!!

The spa facilities were very nice, good breakfast and very comfortable beds

The meal we had on the evening of our arrival was pretty average and somewhat overpriced. The hotel was extremely warm.

We normally stay at MacDonald hotels due to the high standard of room and of good size, service from staff and quality of food. This one did not disappoint. However as we had a young baby we had to climb a dozen stairs to get to our room which was not ideal with a pushchair. The leisure facilities were clean and not too busy.

Our room had a dozen steps up to it that were not able to get to by lift which was not ideal as we had a pushchair.

Peace and quiet !!!!

fantastic location

The Hotel is in a beautiful location,has very attentive staff who will go that extra mile to make sure everything is to your satisfaction ,i would certinly recomend it. If i had one little gripe my husband is disabled and it would have been a great help if their had been a hand rail at the entrance.

Location. Friendly staff.

Beautiful location, spectacular views. Fabulous pool.

Country Walks.As we were only staying one night we can't comment any further.

Rooms in need of upgrading, bathroom in need of total revamp. Rooms small. Drinks very expensive we were charged £10.85 for a pint of cider and a 250ml glass of wine, not very good for business, as you may guess we didn't purchase any more drinks.

Great Location, great staff, although these seem very overworked or understaffed. Both amount to the same thing.Service was good, however it did seem that they were very flustered all the time. McDonald Hotels should employ enough staff for this to at least not seem obvious there are not enough on duty,

Breakfast was slow (35mins) and really small. (so am I)

Very friendly staff. Amazing location and very nice sight from the hotel. Hotel recently refurbished and in very good conditions.

The staff were friendly and very inviting. The food at the bar and restaurant was also very good.