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Lochside House Hotel & Spa
Near New Cumnock, New Cumnock, KA18 4PN – Show map
Excellent location — rated 9.1/10! (score from 28 reviews)
Rated by guests after their stay at Lochside House Hotel & Spa.
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The most recent booking for this hotel was made on 26 Aug at 15:03 from the United Kingdom.
6 reasons to choose Lochside House Hotel & Spa
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2 properties in New Cumnock
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28 verified reviews
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Lochside House Hotel & Spa's staff speak: English
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Garden, Terrace, Sun terrace
Sauna, Spa and wellness centre, Massage
Food & Drink
Bar, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Express check-in/check-out, Luggage storage, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Air conditioning
14:00 - 23:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 42.50 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Lochside House Hotel & Spa accepts these cards and reserves the right to pre-authorise your card prior to arrival.
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Based on 28 reviews
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Overall very good but I had a clump of hair in my breakfast and had to ask for a clean knife. Staff are great
Dirty knife on the table and a clump of hair in my breakfast
Staff were particularly helpful and attentive in both the spa and the restaurant.
Room temperature was too hot but a fan had been provided which we didn't use.
Location and hotel were in stunning surrounding. Friendly staff throughout the stay. Nothing was too much trouble
Cobwebs in the hall way on the ceiling. Not just one quite a few. No bathroom bin Uncomfortable beds No semi or skimmed milk in the rooms
Location , restaurant , room design
Noisy music from a wedding , kitchen fan near our window running til 1am and restarting at 6 am , no aircon so window had to stay open on a hot night , bathroom shower curtain smelt stake , making whole room stink on entry , shaver light not working , shaver socket not working , lack of pillows and too few milks / sundries with the tea facilities . Not £115 worth of standard double room !!! Had plenty better for half the price
Very friendly staff
Everything about this hotel is superb- the rooms the service and the location. The menu for evening meals and broadcast are very good and the food is excellent well presented and very reasonably priced. We look forward to our next stay.
No criticisms whatsoever
The staff were fantastic very friendly and accommodating but most of all they all looked like they enjoyed there work. The food was also lovely we enjoyed a three course meal service was very good and we didnt wait long inbetween courses. The beauty therapists were brilliant very friendly and made you feel welcome. All staff members are a credit to the hotel. We will defiantly be back.
There was nothing not to like!
Very clean, comfortable and friendly hotel with great breakfast choices.
Excellent service Friendly staff
Food excellent. Dining Room has lovely views. Delighted with spacious bedroom and huge, comfortable bed with lovely bed linen. Nice slim- line TV with good reception. Super bathroom. Staff very nice and helpful.
Drinks very expensive for small measures! Bar service a bit slow in evening. Condensation on inside of bedroom windows.
Paid £135 for a room that had a very loud pipe behind the wall which kept us up all night. Breakfast was ridiculous as the older waitress was very rude. Making a deal in front of other customers about how my girlfriend ordered her breakfast. Which made her feel uncomfortable and embarrassed. Which also made me order the same as apparently the woman couldn't write two different orders. Im very annoyed I paid nearly £180 for this service to get spoken to that way in front of other people and especially to my girlfriend. I will most definitely not be back and will most definitely not be recommending. Which is a shame as this was my second visit in a year first of which I enjoyed
Food and service were excellent. Everyone was well organised when the restaurant was busy.
Not having a minibar/fridge in room.
Very comfortable room. Pleasant, helpful staff
Coffee at breakfast was a bit weak for my taste
Have stayed a number of times, the location is fantastic, the staff extremely friendly and welcoming. The food and service in the restuarant is superb, love going to relax
The staff were brilliant, very helpful and courteous. The meals were excellent, my wife can't stop talking about the sweet she had.
Very friendly staff made us feel very welcome.
Room was spacious and comfortable and had a lovely view of the loch. Staff are friendly and helpful especially Moira at breakfast who is wonderful. Food is fantastic and I will try to return with company next time to share the experience!
I agree with another customer that fresh tea and coffee taste much better for breakfast.
I liked the room, the bed was so comfortable. The bathroom was lovely and clean.
I didn't like that my stay was too short, I didn't get the chance to experience the wonderful spa.
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