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Royal Victoria Dock, Western Gateway, Newham, London, E16 1AL, United Kingdom – Show map – Subway access
|Queen Room with Sofa Bed|
|Executive King Room - Smoking|
|Standard Double or Twin Room|
|Executive King Room|
|Suite with View - Non-Smoking|
|Superior King Room|
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692 verified reviews
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Crowne Plaza London - Docklands's staff speak: Romanian, Portuguese, Polish, Dutch, French, Spanish, English
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Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Hammam, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room
Wired internet is available in the hotel rooms and costs GBP 15.95 per 24 hours.
WiFi is available in public areas and charges are applicable.
Public parking is possible on site (reservation is not needed) and costs GBP 16 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, ATM/cash machine on site, Concierge service, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating
Romanian, Portuguese, Polish, Dutch, French, Spanish, English
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 692 reviews
Value for money
Show reviews from:
Situated on the Greenwich Peninsula, this Holiday Inn Express offers modern, air-conditioned accommodation just a 15-minute walk from the O2 Arena and the cable cars at Emirates Greenwich.
Score from 1101 reviews Very good
This 4-star hotel is 150 metres from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport.
Score from 678 reviews Very good
The ibis Styles London Excel is opposite the ExCel Exhibition Centre and adjacent to the Custom House DLR Station. The O2 Arena can be reached in 20 minutes by public transport.
Score from 1206 reviews Good
4-star Radisson Blu Edwardian, New Providence Wharf offers elegant décor, free Wi-Fi and a gym.
Score from 730 reviews Fabulous
Food Hotel itself Service
The room was lovely and spacious as we got an upgrade with a fantastic view of the 02 and sky ride. The little special touch of a birthday cake for my mum was a great gesture that showed the staff go the extra mile.
The carpet needed a clean.
Lovely friendly hotel ! Staff very polite and always greeted you with a smile ! The waitress in the restuarant who showed us to the table was a such a jolly happy lady ! We saw her every morning!! Always made me smile !
Lovely room we stayed in but found the bed just a little hard
Very good hotel, gym, pool, sauna and jacuzzi...very comfortable beds. Staff were very helpful and the everywhere was immaculate. Free wifi. Excellent location for visiting the O2, especially with the cable car station just over the road.
Steam room wasn't working. The fact that we needed to pay to access the television.
ideal place when going to the excel center.
Everything and we had a room upgrade for our anniversary it was real luxury
Nothing all was excellent
*STAFF SERVICE, EXCELLENT AT THE RECEPTION *FOOD. EXCELLENT *ACTIVITIES *BAR ATTENDEES. VERY JOLLY, HELPFUL *LOCATION *ROOM ATTENDANT *iN ASPECT OF RESERVATION: wONDERFUL, HELPFUL & PATIENT.
Fab stay. Thankyou
Great location for O2 & Excel centre. Large bedroom 2 very comfortable queen size beds. Good breakfast with cold & hot buffet served till 1130 at the weekend which is a bonus. Quite easy to get to from central London on tube & DLR from Canning Town. Even better to use the Emirates cable car which is just across the road to & from the O2, only runs till 2130 in the evening however.
Ideal for visits to the 02. The hotel is also very close to the DLR making travel into central London easy. The hotel does have its own parking facilities but if car park full there is a very large pay on exit multi storey next door.
Staff always acknowledged you when you arrived/left, clean, spacious rooms, was upgraded to superior rooms with view of docks which were beautifully lit at night, good transport links via dlr, cable car to O2 a novelty & just over the road, definitly worth a ride for something different to the dlr & again great at night to see the area lit from above. Highly recommended for O2 (on cable car) or Tower of London (20 mins on dlr) less expensive than hotels nearer as long as you don't mind a short ride on the train. Very peaceful quiet area & all you can eat buffet breakfast included with our booking.
Can think of anything!
Excellent location for O2 and for London City Airport but I tend to find LCR too dear to fly into so I am unlikely to use it.
Slightly further away from city centre (Oxford Circus/ Piccadilly Circus) than I would like
The staff were friendly and helpful. The breakfast was very good I liked the bedroom, space of the entire hotel , the spa, foyer, décor internet facilities, beds and heating
The cost of drink is exorbitant and the service charge is unwarranted. 13£ for a lager and wine means very few patrons will frequent the bar
Location, price, sleep quality and breakfast
The service was excellent, even had someone bringing me chocolate with a card. Felt valued as human being not just as a customer.
paying extra £50 fee in case but its a business
There was a bad smell drains or sewage from the toilet.
Close to London City airport and descent restaurant / food in room reasonable - free wifi (although very slow)
300 pounds expensive for this kind of hotel, no shuttle service to airport and slow / not precise service. Room vas very cold.
Easy excess to The O2
Breakfast , personal thing I do not like food pre cooked kept under lights
Right at the end of the Emirates sky ride. Helpful staff and clean comfortable rooms. Great value for money.
Service and rooms were excellent breakfast staff very helpful and polite can't give enough praise , thankyou
Got a free upgrade, Helpful staff, Nice breakfast, Easy access for the o2 and DLR
Took a £50 deposit at check in by credit card in case you use the extortionate mini bar.
This was just what we needed as a family after a tough year! Great atmosphere, lovely staff, good food, fantastic view and clean room. Thank you very much, Crowne Plaza Docklands!
The staff were absolutely brilliant in taking care of any needs we had. The hotel itself is very beautiful and the rooms were spotless. Couldn't ask for a much better stay. There was one slight issue i had but it turned out that we were able to resolve it rather easily. My boyfriend found the place so romantic by all the docs he decided to propose to me there as well which was amazing! so of course i have a special place or the hotel now.
Upon arrival me and my partner had to pay a deposit fee which we were not told about, we then had to use our spending money as the deposit and borrow a few 100 off my in laws. They didn't mind but i was slightly annoyed as i felt kind of embarrassed having to ask them. But as soon as we arrived home the deposit money did go straight back into our account.
Towel swans - added as a request for a bit of a giggle on the reservation and we didn't get just one, we got an entire fleet of them (well, four) :D
As aways the staff were more than helpful, practically bending over backwards to make the stay as wonderful as possible. The food was as good as always, beds were comfy, room clean and tidy (before we unpacked anyway) and the entire stay was enjoyable. Would defintiely go back again and again and again.
The air con in the room was a little complicated to control, but it got figured out eventually.
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